Wood Finishes Direct Reviews 84,532

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptional service, competitive pricing, and efficient delivery. Many highlight the ease of ordering, the quality of products, and the helpful advice provided. People frequently mention the speed of delivery, often receiving their orders much faster than expected, even with standard shipping. However, some customers also noted issues with product descriptions not matching real-life results, leading to dissatisfaction with the received item. A few other people also felt that the delivery service could be inconsistent, with some packages being mishandled or delivered to incorrect locations, and there were occasional reports of delayed or incomplete orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the speed of... See more

Product

Users describe positive interactions with product, consistently praising the excellent quality, competitive... See more

Service

Clients share positive opinions on service, frequently highlighting its excellence, efficiency, and speed.... See more

Order

Customers had positive experiences with order. Many reviewers praise the ease of ordering online and the... See more

Price

Consumers find prices to be very competitive and a significant positive aspect. Many reviewers highlight that... See more

Based on these reviews

Rated 5 out of 5 stars

Have ordered several times from Wood Finishes Direct (they were recommended by a friend) and have never been disappointed. I know if I buy something from them (most recently, a small hand sanding tool... See more

Company replied

Rated 5 out of 5 stars

This was my second order in as many weeks. The first went astray in courier land but Pam sorted out a replacement in time for me to get my project done before the rain hit. For the second I failed t... See more

Company replied

Rated 5 out of 5 stars

I have a garden with sheds, trellises, and garden furniture that I've painted with Red Cedar preservative bought from Wood Finishes Direct for many years. Prices are very competitive, and the produc... See more

Company replied

Rated 5 out of 5 stars

Wood Finishes. Thank you once again exceptional ordering system you have I look to see what I need then read the description place my order and hey presto it arrives next day. Now that's incredible se... See more

Company replied

Rated 5 out of 5 stars

It's not my first time ordering from WFD, and I'm pleased to say that they continue to offer a 5* experience. Competitive prices and straightforward ordering are a real plus. I ordered late on 30th De... See more

Company replied

Rated 5 out of 5 stars

Ordered on a Sunday afternoon and delivered Monday afternoon for just £2.50 extra. Easy to use website, great range of products at very competitive prices. I will definitely continue to use Wood Fi... See more

Company replied

Rated 5 out of 5 stars

The advice given about m y wood dye job, was great, better than the manufacturers recommended advice. They have large photos of the colours. They deliver faster than quoted . Don’t look anywhere e... See more

Company replied

Rated 5 out of 5 stars

First time I’ve used this company and will definitely use them again. Ordered a 5 Litre tin of paint on a Friday afternoon and it was delivered within 24 hours even though I went for the free economy... See more

Company replied

Rated 5 out of 5 stars

Wood Finishes Direct. Best price and free delivery. Peelaway 1 easily the best paint stripper out there. Ok you need to think about the process, the mess you'll make and the tidy up afterwards but the... See more

Company replied

Rated 5 out of 5 stars

Easy website to use, good prices, well packaged and excellent delivery times. We chose next day delivery and paint arrived within 24 hours of ordering. We will certainly recommend this company and use... See more

Company replied

Rated 5 out of 5 stars

As always Wood Finishes Direct pack their paint really well in custom built packaging and double twinwall boxes securely taped. Speedy delivery and great communication. Just the best, they always a... See more

Company replied

Rated 5 out of 5 stars

Easy to dispense & use. We had soil spotting following our dog having an accident on our solid oak flooring. We applied the gel & left for 20mins in which time the staining vanished, so we are del... See more

Company replied

Rated 5 out of 5 stars

I ordered Barrettine golden brown wood protector at 15.55 on Sunday, buying it £11 cheaper than B&W (who didn’t have the right colour in stock). So, I paid £10 delivery charge for delivery before 1... See more

Company replied

Rated 5 out of 5 stars

A great product that never fails to impress. I have used it many times over the years. Very quick from ordering one afternoon to receiving it the next - less than 24 hours! The cans were packed very s... See more

Company replied

Rated 5 out of 5 stars

This is my second year buying preservers from this company and on both occasion. Excellent service and quick standard delivery. I was kept fully informed of when to expect delivery and the items w... See more

Company replied

Rated 5 out of 5 stars

The service from Wood Finishes direct is excellent. I ordered items yesterday and received the items this morning, for a small extra fee. They arrived very well packaged, too. Now I can now complete... See more

Company replied

Rated 5 out of 5 stars

First time dealing with Wood Finishes Direct. Good price, quick delivery , and really well packaged. Seems like a properly run company , and would not hesitate in using them again.

Company replied

Rated 5 out of 5 stars

Always such a great company to order from. We phoned up as we wanted to talk about our potential order as we wanted to ask a couple of questions. We had excellent service and we placed our order there... See more

Company replied

Rated 5 out of 5 stars

Easy to place an order, very competitive price. Good comms from supplier throughout. Haven't used the goods yet but have used before so no reason to think there will be any issues this time.

Company replied

Rated 5 out of 5 stars

From ordering samples to final product process very easy. Final product order placed on a Saturday and whilst paying for next day delivery did not expect order to arrive on a Sunday but it did …. Deli... See more

Company replied

Rated 5 out of 5 stars

This firm provided just the right mix of a paint that I needed. It was economical, ordering was easy with overnight delivery, they were prompt, professional and efficient. Would definately use again.

Company replied

Rated 5 out of 5 stars

This is my first purchase with (Wood Finishes Direct) Amazing service, and must say Georgie fantastic to speak too. Service delivery also amazing, and delivery next day for a small charge great. Wi... See more

Company replied

Rated 1 out of 5 stars

Promptly delivered, but I don't recall selecting the "deliver to the bottom of a hedge quarter of a mile from the house" option. if I did shouldn't that be a lower cost option than having it delivere... See more

Company replied

Rated 5 out of 5 stars

Wow superfast delivery and excellent products! I am beyond impressed with this fabulous company and the first class service. I will absolutely be buying from them again. 5***** all the way!!!

Company replied

Rated 5 out of 5 stars

Needed some flooring adhesive, after being let down by another supplier. I needed it the following day by midday but it arrived at 8am! Friendly, helpful and very efficient

Company replied

Rated 1 out of 5 stars

I placed the order with b&q as 2.5L dulux trade ultimate walnut which cost £59.99 What I actually received was 1L off teak which I sure wouldn’t ever cost £59.99

Company replied

Rated 5 out of 5 stars

Very impressive, again. Good availability, good price, delivered quickly despite me being a cheapskate and not paying for express delivery. They use DPD to deliver, which in my area works well.( I try... See more

Company replied

Rated 5 out of 5 stars

Really pleased with the service. Very competitive prices, and it was super easy to find the products I was looking for. I was also very pleasantly surprised with the speedy delivery. Thank you very mu... See more

Company replied

Rated 5 out of 5 stars

Cracking good company to deal with, quality products at a competitive price, delivered over 2 days from ordering, No hassle at all, well done.

Company replied

Rated 5 out of 5 stars

Excellent. Next day delivery within the time slot, well informed by email. Well packaged. Because I was buying 5L primer, I didn't have to pay for postage.

Company replied

Rated 5 out of 5 stars

Now, this review is subject to change if they bombard me with spam marketing I never signed up for, but the next day delivery is great. My normal supplier, which was a bit cheaper was out of st... See more

Company replied

Rated 5 out of 5 stars

Great service during ordering . Kept up to date with the whole process until delivery and after . My order of sikkens was delivered the following day of ordering over the phone .

Company replied

Rated 1 out of 5 stars

Horrendous experience. Ordered 5L of paint for over £60. Unfortunately, it was not the right one. I did not take it out of the box that it came in and have enquired about returning it within week of r... See more

Company replied

Rated 5 out of 5 stars

Great service, faster than expected delivery. I ordered Fiddes Hard Wax Oil Dead Matt along with a brush and microfibre cloth, and seem to be getting a good finish on oak so far.

Company replied

Rated 5 out of 5 stars

The product was easy to order on line. I did not hve to open an account to make the purchase and delivery was within the time frame quoted the time of making the order

Company replied

Rated 5 out of 5 stars

A first class service. The paint order arrived within the agreed time frame. I would definitely order paint from Wood finishes again and I would highly recommend them.

Company replied

Rated 5 out of 5 stars

Wonderful experience dealing with this company, the fact that you can phone them and speak to someone of a technical nature – and- the technical advice is from obviously from knowledgeable people... See more

Company replied

Rated 5 out of 5 stars

Ordered on Sunday morning, paid for next day delivery and it arrived on time. A competitive price was important due to the quantity of wood preserver needed.

Company replied

Rated 5 out of 5 stars

Excellent service! Speedy delivery. Hassle free sellers, fab! Thankyou for my paint, wall now completed!

Company replied

Rated 5 out of 5 stars

Ordered on Saturday night, turned up Sunday morning even though I didn't pay for that service. Pleasantly surprised. Will use you again.

Company replied

Rated 5 out of 5 stars

This company delivers at the speed of light!! They have a fab range of products and I wouldn't go anywhere else for my decorating needs. First Class

Company replied

Rated 5 out of 5 stars

Great service ordered yesterday and received today. Plus the price was excellent too. We will be ordering from them again.

Company replied

Rated 5 out of 5 stars

Have ordered this product several times. Competitive price. Very quick delivery. Very well packed

Company replied

Rated 5 out of 5 stars

Looking to move away from buying on Amazon and found a gem in this company. Competitive pricing, great communications and delivery at the speed of light. Thoroughly recommended.

Company replied

Rated 1 out of 5 stars

⭐☆☆☆☆ Very Disappointed — Misleading Product & Poor Customer Service I ordered Osmo Polyx-Oil from Wood Finishes Direct after carefully checking the description and finish examples... See more

Company replied

Rated 5 out of 5 stars

Great website, competitive pricing, goods delivered in great packaging and on time. Perfect. Who needs Amazon?

Company replied

Rated 5 out of 5 stars

The product was absolutely excellent however the can itself looked like it had been stamped on and had probably been fortunate not to have burst open.

Company replied

Rated 1 out of 5 stars

I ordered 3 containers of 2l of white spirit and after a delay, only 1 has been delivered and I have been charged the full amount. Very dissapointing service, I'd advise you not to trust Wood Finishes... See more

Company replied

Rated 5 out of 5 stars

Required items were in stock and delivered promptly. As per previous orders, all good. Excellent products.

Company replied

Rated 1 out of 5 stars

Ordered 2 tins of osmo poly oil. Not cheap, but worth it. Unfortunately ordered in satin finish and I required matt. I couldn't send back the opened tin, understandably but requested to send back the... See more

Company replied

Rated 1 out of 5 stars

Terrible experience I was sent a can of paint without any indication what colour it is and itsa nothing like what I ordered... the sticker with the colour information had further stickers added that r... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Wood Finishes. Been trying to find this paint for a while and it was the only place I could find that stocked it and they didn't try to rip you off pricewise. So pleased with t... See more

Company replied

Rated 2 out of 5 stars

Ordered standard Dulux Heritage paint from Wood Finishes Direct. I accept that their website policy states that some paint even if standard is non-returnable. The issue was not the policy... See more

Company replied

Rated 5 out of 5 stars

You dispatched my order the same day. The lady I ordered with on the phone was extremely helpful. I must say though DPD couriers are terrible.

Company replied

Rated 5 out of 5 stars

Excellent product choice, the size and colour I wanted was in stock and received free next day delivery. Couldn’t ask for more.

Rated 5 out of 5 stars

Order delivered a day early - kept informed all the way through process Much better price than big DIY stores Overall very happy

Company replied


Company details

  1. Do-it-Yourself Shop
  2. Interior Designer
  3. Paint Store
  4. Woodworking Supply Store

Written by the company

Our company's foundation is based on strong customer service values. Any wood related questions can be emailed and we will aim to reply the same day or you can call in and speak to one of our friendly advisers. Feel free to put us to the test with any wood related problems and if we can't help we should know a man who can!


Contact info

4.8

Excellent

TrustScore 5 out of 5

85K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant parcel arrived next day

Brilliant parcel arrived next day, in good condition
Many Thanks

12 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hello,

Thank you for taking the time to leave us a review.

We're so pleased to learn that you where impressed with the speedy and safe arrival of your order from us.

We look forward to assisting you with your next project.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

When I had previous problems with DPD…

When I had previous problems with DPD delivering my order, Marina suggested I use the DPD collection process at my local post office.... absolute game changer, much easier... thanks go to Marina
Very pleased with Wood finishes direct and will continue to buy from them

12 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hello Howard,

Thank you for taking the time to leave us a review.

We're pleased to hear that we were able to assist you when you had issues with your previous deliveries. We will make sure Marina gets a special mention too for her hard work and dedication for our customers.

If you need anything else, please do let Marina and the team know.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

A positive experience

The product was easy to order on line. I did not hve to open an account to make the purchase and delivery was within the time frame quoted the time of making the order

8 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi David,

Thanks for taking the time to share your feedback.

Its great to hear that you found the ordering process simple and easy to use online and that the we were able to get the goods out to you quickly to avoid any delays in your project.

Please do let us know if you need any further assistance.;

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

On-time

On-time, quick delivery, professional and courteous.

11 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hello Neil,

Thanks for taking the time to leave us a review.

We're delighted to hear that you had a great experience with us recently, particularly that the service was professional and arrived on time.

We look forward to assisting you with your next project.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Brilliant service

Brilliant service

11 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hello John,

Thank you for takin the time to leave us a positive review. Your feedback means a lot to us.

We look forward to your next order with us.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Needed some flooring adhesive

Needed some flooring adhesive, after being let down by another supplier. I needed it the following day by midday but it arrived at 8am!
Friendly, helpful and very efficient

10 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi Arthur,

Thank you for taking the time to leave us a lovely review.

We're pleased to hear that you had a great experience when shopping with us and we could help you out with a last minute order.

We look forward to assisting with your next project.

All the best,
SJ @ Wood Finishes Direct

Rated 4 out of 5 stars

Company is excellent, let down by a faulty brush

Delivery service is excellent. Customer service is excellent. The osmo 2 inch brush was excellent. The osmo 1 inch brush fell apart but was replaced within 22 hours.

9 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hello Iain,

Thanks for sharing your feedback with us.

We're delighted to hear that things went well with the delivery and customer service that you received from us. If you wish to discuss the faulty Osmo brush further, please do get in touch with your order details on hello@wood-finishes-direct.com so we can help resolve this for you.

Thanks for your continued support and patience.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Fantastic service and super quick…

Fantastic service and super quick delivery. Now for a dry day to apply the oil.

10 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi Colin,

Thanks for taking the time to leave us a review.

We're pleased to hear that you had a great experience when shopping with us. Our Warehouse Team work hard to ensure every order goes out quickly and safely to avoid any delays with our customers projects so we're pleased this showed through for you. If only we could deliver you some good weather too!

Thanks for your support.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Very impressive

Very impressive, again. Good availability, good price, delivered quickly despite me being a cheapskate and not paying for express delivery. They use DPD to deliver, which in my area works well.( I try to steer clear of anyone using EVRI.)

10 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi Keith,

Thanks very much for taking the time to leave us a review.

Its great to hear that you were impressed by the service you received from us again. We pride ourselves on great stock, fantastic prices and a speedy delivery so we are thrilled that this hit the mark for you.

Thanks for your continued support.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Superb prices and offers...as is the…

Superb prices and offers...as is the delivery...we are repeat customers...

9 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi Susan,

Thank you for taking the time to leave us a review.

We’re pleased to hear you were impressed with the competitive pricing, offers and fast delivery- that's exactly what we aim for! Thank you for continuing to support us!

We look forward to assisting you with your next project.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Fixed a problem 2nd order even better

This was my second order in as many weeks. The first went astray in courier land but Pam sorted out a replacement in time for me to get my project done before the rain hit. For the second I failed to remember to purchase next day delivery but it appears they remembered and it was delivered the next day anyway. Fab service - recommend

9 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi Peter,

Thank you for taking the time to leave us a review.

We’re sorry to hear of the original order you had with us going missing but are so pleased to hear you were impressed with the help Pam was able to offer when you got in touch with our Customer Connections Team.

Thank you for the recommendation and please do not hesitate to get in touch should you need anything else.

All the best,
SJ @ Wood Finishes Direct

Rated 2 out of 5 stars

Experience with Wood Finishes Direct…

Experience with Wood Finishes Direct was good, but the delivery experience with DPD who practically pushed my daughter’s car backwards (newly qualified driver) as she tried to reverse out of our driveway to allow him to leave was a lot less satisfactory.

9 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hello Jason,

Thank you for taking the time to leave us a review.

We are pleased to hear that you had a good experience with us but unfortunately, this fell short with the couriers. Please do share details onto them directly if you feel it necessary to avoid any future incidences. We hope your daughter is ok!

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

A very good company to deal with

Easy to order, very fast delivery, ex Excellent customer services.

9 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi William,

Thank you for taking the time to leave us a review.

We’re pleased to hear you were impressed with the easy ordering process, excellent customer services and speedy delivery because that's exactly what we aim for! We're pleased we’ve helped you get the job completed without delay.

We look forward to assisting you with your next project.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Easy Process

Have ordered this product several times. Competitive price. Very quick delivery. Very well packed

8 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi Janet,

Thank you for taking the time to leave us a review.

We appreciate you coming back to us again. We're delighted to hear you were impressed with our competitive pricing, safe packaging ad speedy delivery because that's exactly what we aim for! We're pleased we’ve helped you get the job completed without delay.

We look forward to assisting you with your next project.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Very good transaction

Very good transaction. Decking oil arrived very quickly, sooner than expected,and we were kept informed all the way. Would recommend.

7 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi Sandrie,

Thank you for taking the time to leave us a review.

We’re pleased to hear you were impressed with our communication and speedy delivery because that's exactly what we aim for! We're pleased we’ve helped you get the job completed without delay.

Thank you for the recommendation. We look forward to assisting you with your next project.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Very quick delivery. Osmo top oil.

Very quick delivery.

6 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hello Chris,

Thanks for taking the time to leave us a review.

We're really pleased you had a great experience with quick delivery of your Osmo oil.

We look forward to assisting you with your next project.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Great service by David as always.

Great service by David as always.

6 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hello,

Thanks for taking the time to leave us a review.

We're really pleased you had a great experience and look forward to assisting you with your next project.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Lost package

This is the abbreviated version. The full version disappeared whilst I was jumping through a myriad of hoops for Google and Trust Pilot and after half an hour I'm not doing it again.
Simply my package was lost by the carrier who I was unable to contact, none of the options on their app worked. I then rang Wood Finishes and was dealt with politely and efficiently.
Despite this I still had it within 4 days.
Ordered on Sunday morning, delivery slot missed by courier on Monday, no sign of it on Tuesday, Phoned WFD on Wednesday morning, replacement delivered Thursday afternoon. Quite an achievement I'd say, thanks to all concerned.

5 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi Mark,

Thank you for your review.

We’re sorry to hear that you had an issue with your original order during transit but we're very pleased to know that the customer connections team were able to help and get a replacement sorted for you quickly and smoothly to avoid any further delay in your project.

Thank you for your patience and understanding. We look forward to assisting you with your next order.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Pleasant and helpful company to deal with

Pleasant and helpful company to deal with. Ordered paint yesterday and it arrived, as promised today. I know the product will be good as it’s one we’ve used before, but not many companies had the colour or finish in stock that we wanted.

4 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi Patricia,

Thank you for taking the time to leave us a review.

We’re pleased to hear you were impressed with our paint selection and our efficient service because that's exactly what we aim for! We're pleased we’ve helped you get the job completed without delay.

We look forward to assisting you with your next project.

All the best,
SJ @ Wood Finishes Direct

Rated 5 out of 5 stars

Paint order

Paint arrived promptly and was left in the safe place I requested. Price was good too. Will use again

5 March 2026
Unprompted review
Wood Finishes Direct logo

Reply from Wood Finishes Direct

Hi Teresa,

Thank you for your review.

We’re happy to hear you were impressed with the service you received from us and that your order arrived quickly because that's exactly what we aim for! We're pleased we’ve helped you get the job completed without delay.

We look forward to assisting you with your next project.

All the best,
SJ @ Wood Finishes Direct

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look