What are you looking for?
Help millions make the right choice
Help millions make the right choice
Share your experience on Trustpilot, where reviews make a difference.
We’re Trustpilot
We’re Trustpilot
We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.
Recent reviews

Don D
Below is the chronological timeline of events: May 15, 2026 (Frankfurt Airport Pick-up): Upon taking possession of the 7-passenger van, the dashboard immediately displayed warning lights, including a critical alert for immediate brake pad replacement. The front counter representative admitted the vehicle had been pulled out of repairs but stated no other vehicles in this class were available. Stranded with 7 passengers and an Airbnb reservation, I was told I could not cancel the rental. Pre-existing vehicle damage recorded: Bald front tires, a broken mirror, missing driver-side hubcap, multiple large dents/scratches on the passenger side, and dents on the roof. May 17, 2026 (Frankfurt Airport Return/Exchange Attempt): I returned to the airport because the van felt highly unstable at highway speeds, a new diesel system service warning light illuminated, and the air conditioning was completely non-functional. Again, I was told no vehicles were available and cancellation was prohibited. Out of sheer necessity for a planned family trip to Europa Park, we had to alter our travel plans and leave a day early to mitigate the risk of a highway breakdown. May 22, 2026 (Offenbach am Main & Frankfurt Airport): With local temperatures rising into the 80s°F and the van remaining without air conditioning, I went to the Wheego location in Offenbach am Main. The representative confirmed a van was available at Frankfurt Airport and added a note to my account advising them of my arrival. However, upon reaching Frankfurt Airport, I was told they were oversold and nothing was available. May 22, 2026 (Contract Termination): Due to the severe safety hazards (bald tires, brake warnings) and unlivable cabin conditions for 7 passengers, I was forced to abandon the Wheego rental and secure a safe, properly maintained vehicle through Sixt whom I should have kept my original rental with but was looking for less expensive alternative. I guess you get what you pay for. Before leaving the Frankfurt Airport location on May 22, the final Wheego representative explicitly stated he was documenting all of these mechanical and structural issues on my account so that a full refund could be authorized. Still waiting for Wheego to respond not only to DiscoverCars.com but also to my credit card company American Express. Stay away from this car rental company.

Екатерина Си
Booking 6649841720 I had two consecutive booking issues. First booking. We made a reservation and moved out of our previous accommodation. When we called to arrange check-in, we were informed that the previous guests were still staying there and that we would not be able to check in that day. We were asked to cancel the booking ourselves. Eventually, they provided some kind of cancellation option from their side, and I had to wait two weeks for my money to be refunded. Second booking, reservation number [6649841720]. We chose a pet-friendly property. Ten minutes after booking, the host informed us that the property owner does not allow guests with pets, even though the listing states that pets are allowed. What is most interesting is that on Booking there are properties marked as allowing pets upon request, but there is no way to call or contact the property by email before making a reservation. In practice, you have to pay first, then contact the property, find out that they do not want to accommodate you, and then wait another two weeks for a refund. In the second case, when I was informed that I could not stay with my pet, the property owner again asked me to cancel the booking myself. I explained that I did not want to do that because free cancellation was not available. I called customer support. The full amount was then charged to my card. I was told that I would receive a list of alternative accommodations by email. However, while I did receive a cancellation notice, I never received any list of replacement accommodations. I called customer support again and spent all the remaining credit on my phone account within two minutes. The support agent who promised to call me back never did. As a result, I was misled by the property owner, who stated that pets were allowed. I was misled by the customer support agent, who promised to send alternative accommodation options. And a third employee simply chose not to call me back at all.

DESMUND ALI
I will never recommend these guys to anyone. They are tarnishing the name of dhl, which has higher standards than them. They do not have any structure to handle customer issues, they rely on automated responses that are in human when one needs service. They do not have a chat, they tell you someone will respond in 24 to 36 hours!!! I have been waiting for my medication parcel since Sunday and today is Wednesday 7pm! I am staying at Raddison Blu Faridabad, Haryana India. Today I even spoke to an Agent and he said he was coming in 20 minutes. Next thing i am receiving a Message of missed shipment, reason; premises closed. I am staying at a hotel, it doesn't close. I even said he can come at the reception and payment was there. I have been stuck waiting for them because they say delivery is between 9am to 9pm so you just wait. Blue Dart also posts fake missed shipment messages eg, receiver not available; premises closed and i am at hotel that is open 24 hours a day; wrong adress when its clear they have not pitched up.

Mary Lindsey
I explored this gaming hub recently, and to be honest, it left a genuinely positive feeling about its services. The overall interface came across as very tidy and easy to manage from the start, making it highly accessible for casual players. The navigation menus are well-placed for efficiency. What stood out the most was how streamlined the operational execution turned out to be. It strips away any over-engineered mechanics, letting you jump straight into the actions without friction. The layout structure is quite clever. It appeals directly to individuals who enjoy a practical workspace, avoiding heavy decorative borders or bloated background elements that slow things down. All in all, my time on the platform was very satisfactory. While it might not be a flawless masterpiece, it handles its duties effortlessly and offers a pleasant user flow. Definitely a platform worth testing.

dom penton
Superb Service/Problem Solving I recently completed a complex electricity supply downgrade and meter conversion project, and Anna P , a Business Strategic Energy Expert, was outstanding throughout the process. The project involved coordinating UK Power Networks, metering changes, and the transition from a commercial CT half-hourly supply to a whole-current smart meter. Anna was knowledgeable, responsive, and patient, helping navigate what could easily have become a confusing and frustrating process. She maintained clear communication at every stage, followed up proactively, and was instrumental in ensuring all parties remained aligned as the project progressed. Thanks to her support, the downgrade has now been completed successfully. Excellent customer service, strong technical understanding, and a genuine willingness to help. A real credit to Ecotricity and highly recommended.

Alexis Zane
So far I like it a lot it's way too cold to get it mounted to my windshield but I downloaded the app I actually recorded a video in my house watch it on my phone very happy so far and someone just drove into my truck on December 19th in the front so I've been on the fence for several years about getting a dash cam because I drive all the time and you put this on sale during fathers month I said oh that looks like a good idea maybe I'll get one finally and then I got in the accident and they drove into me from the left back hand side against the front of my bumper about a 30° angle so I decided to pull the trigger and order one as I said so far very happy

Rich Cindric
I was purchasing tickets to 6 flags over Texas in Arlington and hit the "Prices and Deals" tab and it took me to 6 Flags Fiesta not to the Arlington one. 6 flags was willing and able to give me a refund had I not purchased this crappy "protection". Within 30 minutes I noticed the tickets were for Fiesta not Arlington and talked to their customer service they said they would do it then noticed I purchased the protection so it was out of their hands. Fanshield rejected it. It will be a cold day in hell before I use this service again.

Elsa Snowden
I have had a wonderful customer experience with Cocoba. While doing some shopping (to see if I could surprise my boyfriend with a refill packet of his white chocolate buttons he had just finished) I realised I couldn't buy a white chocolate refill. I contacted Cocoba and was greeted by Carly who was so kind and helpful and a product request was put in for the refill packets! The time and care put in by Carly and all of the team couldn't be more appreciated and I'd absolutely recommend Cocoba to anybody gifting for someone special! x

Tom Neville
I am tourist from France and a dart officer with a gun asked me my destination I asked to keep my destination private and he forced me out of the train station called Farmers Branch at 9:15am. This world cup sucks already. These people and their Guns and high horses , Jesus Christ! Stay away from texas public transportation. These are festive/happy times, we're here to enjoy not feel threatened Imagine u Americans come to our country and we treat you like this how would you feel?

ryan smith
After Receiving A TXT To Respond To, I Made That Call! And After A Lovely Chat With Mo, From Good Life, He Informed Me That I’d Won 150 Extra Chances Of Winning A Car, And A Choice Of Cars At That! And Also Several Opportunities To Upgrade My Membership At Reduced Rates, All Professionally Explaind By Mo, In Easy Terms To Understand, I Thoroughly Recommend Good Life Plus, But Don’t Take My Word For It, Go Chat With Mo And See For Yourself!

Debz Simmons
Would be Zero. Back AGAIN. Still not spoken to a sole. All the customer service Emails have been totally ignored. The chat bottle says to Email !!. The results of this Will be me given an American Number to ring Customer Services in America , & Yes we have to Pay!!! Basically 23&me stole my money & refuse to talk to me DON'T JOIN THEY IGNORE YOU. They won't read this they will just tell me to phone AMERICA.

Gizem A
This was my first time shopping and unfortunately I am having a very bad experience. The customer service is very slow and I cannot get instant information. My products were not delivered, I cannot get any information from the courier, and they were sent back to the company without any notification to me. There is no one I can reach out to. I hope I can get my refund back.

John Partington
I was trying to buy a new phone but there is a fault with website where it wont accept email addresses with the suffix .me.uk I used WhatsApp to contact support and ask when it will be fixed? i was told "when its fixed". How about a workaround? "There isnt one. Look at the website to see when its fixed. Thanks for contacting the Support Team. Bye."!

Miriam Palanca
Got insured with Feather as soon as I arrived in Germany and it has been a quick and safe choice until I found my first job. Customer Service was always quick, understanding and 100% transparent with me. It may not cover everything, but it helps you survive the first landing months and that's what I needed it for. I really recommend them :)

ME
I thought USPS was terrible with delivery timing but this service takes the first place in On-Time delivery & keeping the updates up to date on the Website. Packages will site in one location for dayyyysssss.. And when you inquire it's like you asking them to cut off their finger.. I am surprised REEF.com using this service, shocking.
































































































