I just wanted to express my thanks for getting my belts delivered out to me today in time for my trip. It was great to be able to speak to someone, ensure availability and delivery times, and then rec... See more
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Company details
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pampeano offers a wonderful range of premium leather accessories, in particular our pampeano belts for which we are best known. Complimentary delivery and optional personalisation.
Contact info
9 Station Field, OX5 1JD, Oxford, United Kingdom
- +44 (0)1865 773709
- customer.services@pampeano.com
- www.pampeano.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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No accountability when quality is substandard
After years of our entiring family wearing Pampeano belts, this one was dissapointment. Obviously the hand stitching was defective and unraveled in 5 places on the third time wearing. Pampeano refuses to replace - said they were snags caused by wearer. If one or even two places I might give them that - but 5 different spots - NO! They would extend a courtesy repair if I pay to send to UK from the UAE (paid $100 USD) where it was delivered to. Unfortunately they will NOT stand behind the product! So CAN NOT and WILL NOT recommend them nor buy from them again. POOREST customer service I have encountered in years!

Reply from pampeano
I love my skinny pampeano belt
I love my skinny pampeano belt, beautiful colours, soft leather, a good quality product for sure.
Fits really well around my waist despite me being on the chubby, doesn’t move around and dig, feels very comfortable to wear.
Looking forward to more colours in the skinny belt.
The quality of the belt is superb
The quality of the belt is superb. You get what you pay for.
I had to phone customer services with a question and I got straight through and they were extremely helpful.
I bought two belts and am really…
I bought two belts and am really pleased with the service and excellent quality. The colours and feel are brilliant. Thank you very much.

Reply from pampeano
This is the second head collar I've…
This is the second head collar I've brought for my mare, they are truly stunning. I get comments all the time asking where I have brought mine from. The size very true to fit and the quality is outstanding. I might need to buy myself a belt to match!

Reply from pampeano
I wasn’t sure what size collar for my…
I wasn’t sure what size collar for my dog I rang Pampeano the lady couldn’t have been more helpful,so I ordered what she recommended and it’s perfect. The service was prompt. The collar is beautiful I cannot recommend this company any higher a great experience. An added bonus I got a £10 discount on a next purchase so have ordered the matching lead.
Thank you so much Pampeano .

Reply from pampeano
Great Belt
This is my second purchase from Pampeano. I love the quality of the belt. It will be a part of my wardrobe for many years to come.

Reply from pampeano
Great belt, great service
Website and order process was simple and easy to use and the belt and dog collar are of exceptional style and quality.

Reply from pampeano
Great product & Customer Service
I’ve bought 5 belts from Pampeano and the quality is fantastic. Also the customer service is second to none.
They sent me out the wrong belt so I contacted their CS and spoke to Mel. She arranged the correct belt to be sent out straight away. No messing, no fuss, just proper good service.
I would totally recommend purchasing from Pampeano and I will continue to do so when I see another belt which takes my fancy.

Reply from pampeano
I'm very happy with the gorgeous…
I'm very happy with the gorgeous cosmetics bag. Once again, wonderful customer service. Thank you!

Reply from pampeano
Great all round experience.
Great choice of beautiful belts on an easy to use Web site.
Very speedy delivery.
Belt purchased was a present so the addition of the recipient's initials made it extra special.
Lovely, good quality belt that is unusual made an excellent gift.
Will buy again.

Reply from pampeano
Top quality product
Top quality product, beautifully made, nicely packaged & quick delivery.

Reply from pampeano
Great quality belts and a super…
Great quality belts and a super selection of colours made better by the option to design your own.

Reply from pampeano
I love my dog’s collar
I love my dog’s collar, it fits perfectly and on our daily walks he gets a lot of positive comments especially the different pieces of different sections. Will recommend your company when people ask. Thank you

Reply from pampeano
I ordered the mystery belt as a gift…
I ordered the mystery belt as a gift for my son in law. We measured his old belt as per the Pampeano instructions. The belt arrived beautifully packaged, a great fit and a nice choice of colours- a dark blue and pale pink.
I would recommend the mystery belt.

Reply from pampeano
Smartest dog in the park…
Lovely dog collar well made and looks fabulous on him.
Beautiful belt and super helpful…
Beautiful belt and super helpful customer service (@Mel). If thinking about getting it… GET IT

Reply from pampeano
Wonderful experience
Wonderful experience
I must say, a very nice company to purchase from with top quality product and no issues with international delivery!

Reply from pampeano
Fantastic customer service
Fantastic customer service - had an issue with delivery (not Pampeano’s fault), and Mel from the customer care team was able to sort my problem quickly, easily, and with no fuss. This is the way to retain customers, and I will definitely be buying again in future. Goes without saying, the belts are wonderful quality, and look absolutely fantastic. Highly recommend.

Reply from pampeano
First belt purchase as a Christmas…
First belt purchase as a Christmas gift. I followed your size chart and it is perfect! Monogram adds to how special the belt truly is.
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