Companieshouse Reviews 182

Complete nightmare trying to verify directors for new rules next month. Spent the whole day trying. Neither driving licence nor passport accepted. Phoned company’s house and the .gov help desk for thi... See more

Zero stars. Companyhouse‘s “public register“ means they put your data on google search for 20 years / permanently. Your dob, adress, nationality, too many details about business they put all over the... See more

Payment system doesn't work. Tried 2 cards credit and debit and all I get is: Your payment has been declined No money has been taken from your account. Contact your bank for more details.... See more

what a dreadful, poorly implemented website. tried to change details for secretary, director, person of control, went round in circles. date entered and updated did not get saved. A dark age experienc... See more

I have received great and consistent support from staff at Companies house. Last week I spoke to a person regarding accessing my account and the tips I received to change to Chrome browser worked. Als... See more

Nasirah was a fabulous help. She was very helpful and then personally talked me through what I needed to do - definitely 5 stars!

Why take something that wasn't broken then break it? Just tried signing in via the new, improved(?) up to date security conscious graphical user interface and after entry of multiple codes and at... See more

Like many government services, Companies House is not fit for purpose. Whoever designed the software for the ID verification process was either a) given the brief to make it as cumbersome and non-user... See more

A COMPLETE BUNCH OF WASTERS. They are totally incompetent from making promises on one hand (which was proven to be the wrong information given) to ignoring their own standards and just happy to ac... See more

You pay to register a company then you have to pay a yearly fee for literally nothing. Even the women on the phone admitted its just a charge the government give because they can. Meant to be for serv... See more

Over the years Companies House has got worse. I've filed for clients for 32 years,now trying to log in is a joke, they blame my browser, cookies, cache, etc. there are blips when trying to change thin... See more

Wish I could give a score of -5. Absolute waste of time, people working there are all useless, inefficient and incompetent. They don't know anything , only answer they give is it is on the syste... See more

My firm is dormant. I registered to secure the name of my firm. I got a letter by post informing me that I have not delivered my accounts for 31 December 2024, But, since that time I have had no email... See more

This entire Companies House needs to be closed down immediately and a couple of AI developers create a site and a workflow that does far better than over 2000 of the most inefficient pen pushers... See more

Usual rude, arrogant, unhelpful attitude, had to call this lot due to the usual threatening emails, the usual snotty dismissive response from a civil servant who knows no matter how bad she is nothi... See more

Companies House' decicision to enforce software based submission of accounts from April 2027 is beyond hilarious. They are just going to end up with either a complete mess of accounts that don't work... See more

Companies house is the worse ever – another waste of taxpayers' money. They are quick to send you an anonymous letter demanding money and penalties and threatening to take you to court, but their... See more

The identity verification process for Companies House is dysfunctional, inoperable and is a total embarrassment. It sends you in loops that you can't escape from, occasionally showing a "Sorry we are... See more

Filing a confirmation statement in 2024 = pretty straight forward and painless. Filing a confirmation statement in 2025 = a 2 day process involving circling the three different websites to... See more

Would give zero if I could, went through the face recognition, that didn't work, went to the post office, the staff there were quite happy I was who I said I was, took my photo etc etc. Then I receive... See more

Trying to verify my identity was a nightmare. The app kept kicking me out. Wasted time going to the post office who couldn’t help. Waited ages to speak to webchat which asked increasingly ridiculo... See more

I find many of the Gov websites good. I have no trouble submitting tax returns, taxing my car. But, Companies House, how can this be so bad? I've been trying, literally all day, to login to my acc... See more

This is the worst government process I have experienced. I am just trying to change a dob and had to fill in 2 bits of paper, one of which ask for the month and year of birth on one page and the da... See more

ID verification service is appalling. People are trying to run businesses. I have two forms of ID, answered the questions correctly, went though the whole process and it still won't work.

The only reason I have given 1 star is because I cannot give ZERO stars. I feel for the staff who have to answer the phone at Companies House as they bare the brunt of the general frustration and a... See more

I logged a complaint since 27th November 2025 and anytime i call to follow up i am put on hold for over an hour. Very poor agents who dont take the responsibility or even attend to you. All I get is a... See more

I spoke to a member of staff from companies house. I haven’t done accounts etc before and I explained that on the phone. She was rude and huffed all the time like I was an Inconvenience when I asked h... See more

1. Implementing ID verification has been a nightmare on elm street part X. The GovOne platform does not work with Companies House properly and the entire process of ID verification is flaw... See more

ID verification is clunky and arcane. It is not fit for purpose and is wasting a lot time. We have been trying for over a month now without success.

What a snivelling bunch of cretins these guys are. I had a legitimate mitigating factor that held me back from filing my accounts on time. I’ll explain them below. My accountant recently s... See more

So unprofessional! Intsructed me to file RPCH01 and RP02A forms online, the online site instructs you to NOT attach anything other than from or be rejected, reject it ands send via post for not upload... See more

Would give it ZERO. Unbelievably complex, illogical, impossible to follow and time consuming. I have lost the plot on the reason for doing it or for the value it is supposed to have. Having added my... See more

Trying to fill in an online form and they want to post an 'authorisation number' .Its 2025 not 1990

I believe a company calledOnLine Filing Services should be stopped from using sneaky tactics to get people using companies to pay for their services.

ID verification service is a joke. Round in circles and seems like it's deliberately complicated.

I submitted a company registration application and provided all required information and verified identification. I have disabilities that make form-filling and written communication extremely... See more

Trying to login into the site is an impossibility. Shocking service and poorly created site.

Customer service assistant was terrible. Gave me the wrong information and then hung up.

Another Govt body that needs a complete overhaul - happy to harbor crooks and their companies - appalling checking procedures ie struck of director continue to run businesses -the ineptitude is endles... See more

allowed a director to carry on trading after 9 of his companys had failed to submit accounts over a 5 year period all were compulsary struck off , no referal to cardiff magistrates court ,totaly again... See more

Just spent 1hr trying to verify my ID on companies house website. It’s impossible! The system is not fit for purpose. Who designed this rubbish system, I need to bill them for wasting my time.

Do not pay for any of their services. Starta inte bolag via dem. Scammers!!!

Prices through the roof now. £50 for a confirmation statement. Joke when they don’t even do anything you fill the form out yourself online