The 13th Customer

United Kingdom

Reviews

Review of Listers Group


Rated 5 out of 5 stars

I have to comment that the 10 k miles…

I have to comment that the 10 k miles service with Listers Toyota in Stratford, led by Joe has been a pleasant experience unmatched by any other dealership in my last 15 years.
I can also add that all the staff in Stratford have been friendly, polite and helpful.
All the costs have been transparent and no pressure was exerted to acquire additional services.
The car was washed, cleaned and serviced professionally.
Waiting time was about 2 hours.

7 March 2026
Unprompted review

Reply from Listers Group

Good morning, thanks ever so much for your fantastic review - we really do appreciate it. It’s wonderful to hear that your service was such a positive experience and that the team made everything clear, friendly and pressure‑free. Thanks again for taking the time to share your experience - feedback like this genuinely means a lot to the team.

Review of BERTSCHAT® (UK)


Rated 3 out of 5 stars

I have used their first generation…

I have used their first generation heated socks for winter and spring daily commute on my motorcycle.

After the first 2 weeks the material was badly pilling and my warranty request was rejected due to user fault.

The socks lasted for 1 season and a half. The batteries are fine and am using them with other heated gear which have identical specs.

I found them very expensive for the quality of the material. Obviously there are now many other more affordable options on the market.

Otherwise they heat very well and the batteries are charging in about 4 hours and last about 4 hours on medium heat (3000 mAh each).

They are really easy to start / stop or change the heating settings during usage and the remote comes handy to adjust it on the go.

10 February 2025
Unprompted review

Reply from BERTSCHAT® (UK)

Thank you for sharing your experience and for your detailed feedback. We truly appreciate that you highlight the heating performance, battery quality and ease of use.

Regarding the material, our heated socks are produced using technical performance fabrics that are designed to balance warmth, comfort and breathability. Pilling can occur depending on friction, for example when used intensively in motorcycle boots or tight footwear. That said, we always aim for long-lasting quality and we are sorry to hear your experience did not meet expectations.

Since you mention this concerns one of our first generations, please note that we have continuously improved our materials and construction in newer models.

Kind regards,
BERTSCHAT®-Team

Review of Motardinn


Rated 5 out of 5 stars

Excellent quality products at…

Excellent quality products at affordable prices, prompt delivery to UK, taxes included (between 1 and 2 weeks, depending mostly on custom passage time).
Good custom support when refund or exchanges are needed.

21 September 2025
Unprompted review

Reply from Motardinn

Hello,

Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.

We hope you enjoy your product!

Have a great day.

Best regards,

Review of Ekosport

Review of Vetsend

Review of WARDOW

Review of JustPark

Review of DPD UK

Review of SPORTSBIKESHOP

Review of House of Pods


Rated 4 out of 5 stars

Excellent company, didn't go along with their products.

Excellent company, fast delivery.
In regards with snus, smokeless tobbacco product, it was a try out experiment: definitely not my favorite. It is very irritating to the mouth, gums and throat as it creates a lot of acid saliva. This is in comparison with infrequent pipe and cigar smoking, to me snus feels worse regarding mouth and throat damage. I am not recommending it.

5 September 2024

Review of Planet X

Review of SecurityForBikes - Pragmasis Limited


Rated 5 out of 5 stars

Excellent customer service from David

Excellent customer service from David, high quality products and value. Different grades of security if chosen wisely could make a great deal of difference preventing theft, compared with GPS trackers and their subscriptions which could be useful only after theft.

15 January 2024

Reply from SecurityForBikes - Pragmasis Limited

Hello Andi and thank you for responding with your rating and comments about our customer service. David knows a huge amount about the various motorbikes, cycles etc out there and, more importantly, about how our customers can put together a package that really does tick all their boxes! We hope you have gained peace of mind through your security order! Thanks again, Rosie

Review of Motorcycle Parts Warehouse


Rated 5 out of 5 stars

Excellent quality of build and fast…

Excellent quality of build and fast delivery. I would say this again excellent quality of build... also heavy duty and high grade paint.
I have purchase 2 items from them: the MPW Race Dept Single Sided Paddock Stand 28.4mm Pin and the MPW RACE DEPT MOTORCYCLE FRONT WHEEL CHOCK TO FIT 17 to 21 INCH WHEELS. Both have a very affordable price. Highly recommended!

13 January 2024
Unprompted review

Reply from Motorcycle Parts Warehouse

Good Afternoon, Than you for your feedback, We are glad that we could help, Regards MPW

Review of Evans Cycles

Review of Winstanleys Bikes


Rated 2 out of 5 stars

No bike ...Cube Kathmandu SLX order

I have ordered a Cube Kathmandu SLX bike, which was supposed to be delivered from the supplier warehouse in 7-8 days to Winstanleys Bikes. After 1 week the initial date was amended with another week of wait and after 3 weeks the expected delivery from the supplier became unknown. I had regular email communications and I have asked the team to confirm if they will fulfill the order and also to change the misleading time which is still the same on their website. I received a vague answer about the bike order and nothing about the misleading delivery time.
In conclusion, I have cancelled the order and it took another week to obtain the confirmation, the deposit refund still awaited.
In comparison, when I cancelled the order I have made an order for the same bike through a different company which have fulfilled the order within 1 week (including the Cube supplier warehouse shipping).
I have given 2 stars for the decent communication with Winstanleys.

17 October 2023
Unprompted review

Review of SPORTSBIKESHOP

Review of V12 Retail Finance Limited

Review of SPORTSBIKESHOP

Review of Hand Rolling Tobacco UK


Rated 1 out of 5 stars

I have ordered tobacco and it has been…

I have ordered tobacco and it has been seized by customs (arrived from Turkey to UK, declared as pet toys), therefore it is a lottery game if you will receive it or not.

Their customer service reply was:

Hello;

Terms and Conditions are clear and it's being approved by all customers including you while placing your order.

Our refund policy do not include customs seizure.
-----

I have asked for 50 % refund and I was declined.

Good luck UK customers, maybe we will be more fortunate next time.

22 June 2023
Unprompted review

Reply from Hand Rolling Tobacco UK

Hello Andi fratila;

Thank you for your interest.

We are happy that our delivery rate is approximately 95% and it confirmed by reviews.

As we informed you on the checkout page that “ We don’t declare your order as a “Tobacco” due to customs problem you may experience.
If you want it to be declared as “Tobacco”, please add it to the NOTE section in checkout page.” and you accept to declare it “not tobacco” so we declared as “pet toys”. It was your choose.

Some orders may be stuck at the customs of the destination country. This is very normal, but very rare.

You accept all our policies and we shipped your order.

As we inform all our customers on the website;
“All customers must be aware of their local customs laws about purchasing online tobacco from overseas countries by post before place an order.”

Best Regards;

Review of SPORTSBIKESHOP