Questor Insurance Reviews 19,249

Didn't want to spend £45 for excess insurance waiver on my forthcoming car hire. Seems that all car hire companies significantly over charge on this. I found Questor online and got the same cover for... See more

Easy online interface when checking prices. The payment process was straightforward too. Plus, as I was renewing, I received a 10%discount. Having had car excess insurance with Questor for many ye... See more

I have used Questor for many years but never needed to make a claim until a few weeks ago. They were so helpful and efficient, the web site was easy to navigate and once I had uploaded the correc... See more

It is so annoying when hiring a car to find out how much more expensive the deal you’ve booked online turns out to be when they up-sell excess insurance at the collection desk. It feels like a rip-of... See more

I was unable to buy the insurance as when I completed the questions on the addrtess page it asked for location. I did not know what this meant so I rang the helpdesk. He did not know either so in the... See more

Was sent renewal with a no claim discount . I gave 5 star as the cover is cheaper than including insurance on the daily hire. Although beening asked to write a review for insurance shouldn't be... See more

I was after insurance to cover excess on a car hire that I would otherwise potentially be liable for up to £1,500. I found Questor easily on line and after completing some questions I got a quote t... See more

Questor insurance was easy to navigate and complete again for another year. This gives peace of mind when abroad as I require a rental vehicle to get around. Questor also have competitive prices.... See more

I have used Questor excess car and van insurance for many years! Always the best pricing and total peace of mind hiring holiday or work vehicles. I even had to make a claim once when some one hit my h... See more

Hassle free excess insurance cover I use everytime that I hire a van for peace of mind driving. Website is user friendly & im 62 😊 Price is always very reasonable & much cheaper than using the hir... See more

I always like to have that peace of mind that carhire indemnity insurance provides.Previously I’ve taken cover with Insurance 4 carhire who have always been very competitive,this time I thought I’d g... See more

Not the first time that I have taken out Questor excess insurance for US car rental and always found it to be good value for the level of cover. Fortunately, I have never had to make a claim so canno... See more

The reminder for insurance renewal came on time The premium quoted was lower than previous year for the same cover because our risk had been recalculated as less. Enquiry about an issue was well ha... See more

This coverage seems very thorough. I have renewed because I had a small claim a few months ago with some complex documentary evidence problems but Questar agents were really helpful. It was handled we... See more

Excellent insurers. Been with Questor for years and saved a lot of money not paying the excess for car hire insurance. Have recommended to friends and family. Worldwide cover is very affordable. Ren... See more

When I first signed up to Questor Insurance, I was purchasing an unknown service. However, in October 2025, I made a claim on the excess I was charged by the car rental company for an accident on the... See more

Been a customer for quite a few years but as I haven't needed to claim in that time, I can't say much more. It is easy to sign up and they send a reminder each year when the policy is due to expire.... See more

The fact that you do not badger and your renewal email sounds genuine to have my business and valued as a customer. I have yet to make a claim but feel reassured that if i do it will be painless.

You were recommended by a friend. The process of choosing the right product was easy and prices competitive. I did not like that I didn’t receive a confirmation by email after the transaction.

Easy to apply for the insurance, except for putting in date of birth, it needs a short cut to jump to the year required.

Easy to use purchase site Straightforward coverage of insurance for hire car excess. Clear policy terms.

Efficiency of registration and subscription, although it would have helped if you were to provide a warning that your registration email might be sent to junk mail which it did in my case.

Nice & easy to use the site. Prices are competitive and gives you reassurance when hiring a vehicle in Europe.

Easy to renew, price unchanged. Only issue was initial credit card failure but sorted easily

So far this has been a good experience, we haven’t claimed at all.

I think they're brilliant and worth the expense. Easy to sign-up and it saves you the hassle and insurance debate when hiring a car. A couple of years ago I had to claim a damage unfortunately, but it... See more

Very reasonanble price if you regularly hire cars. Have bern a customer for maybe 10 years or more. I have also had a claim (about £300 if I remember corrrctly) in years gone by and all went well. Y... See more

The car rental liability waiver insurance is good value, and the only time I had to call it, my claim was paid up promptly (though I did a lot of work beforehand to reject the rental company's inclusi... See more

Excellent value for money and peace of mind if you hire a car abroad. We've used them for several years, and have had to claim on the policy once when we had a bit of a scrape in Spain. Prompt service... See more

The process of purchasing the insurance was very simple and at a competative rate. I do not know how a claim would work as I was fortunate not to need it/

Straightforward insurance for rental cars. You probably want the CDW option. Not quite sure why it is optional, but it’s not expensive compared with the rental car companies’ equivalent

I've had car hire excess insurance with Questor for a number of years. It appeared to offer precisely what I wanted and has saved me a lot of money ! But.....you never know how good it really is unti... See more

You provide cover for older people, 85+. Obtaining cover for Hire Car Excess was quick, simple and efficient. The cover provided real value for money.

Annual renewal very straightforward. Haven’t made a claim so unable to comment, but my daughter did on her policy and understand it was handled very promptly and professionally.

Easy to purchase, confidence in product from reviews….not had to make a claim yet in 5+ years i have used Questor…i’m sure if i do it will be handled professionally

This is a great hire car excess cover, at a competitive price. The renewal process is very straight forward and only took a couple of minutes to complete.

Every year I say the same thing. It's very easy to arrange and purchase the insurance. The test is, how easy is it to claim and be paid out should there be a qualifying incident. I of course hope th... See more

I was very happy how easy it was to sign up. I have also joined the website to manage my account which was simple. The cover I got seems very reasonably priced. But I'm still hoping not to have to mak... See more

Clear and uncomplicated to navigate and seems to be thorough but easy steps. I feel confident that I've bought the right and best cover for my trip.

Good price and offered a high level of cover, I was a area manager for a car rental compnay for 14 years and this cover seems to cover most events.

Questor hire car insurance is excellent value for money. I have peace of mind when hiring a car abroad. I can firmly deal with the hassle from the car hire companies as I have confidence in Questor. I... See more

I have not had to claim so cannot comment on that aspect but the cover provided has saved me a couple hundred pounds by avoiding the upselling of car rental rates..

It is simple and straightforward to take out motor excess insurance cover with Questor. The cover is pretty comprehensive and the price much cheaper than others I have encountered

Good price for excess car hire insurance covering worldwide for 12 months. Had one claim two years ago which was quickly paid in full.

Having used you before your website was easy to find and navigate. What I was looking for was well detailed and all inclusive. Made shopping easy.

Easy to renew. Have never had to use the policy so I can’t comment on the usability of it but rest assured I’ll review it if I ever do.

Your service is fine so fa but insurance providers can’t be judged until you have to make a claim. Hopefully I will not have to find out by making a claim

Easy to set up efficient service until now have not travelled yet but sure they will assist if needed

The insurance covers everything that is not included in car rental. It's a good price and easy to take out and renew. We did have to make a claim and it was quickly attended to and paid back.