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LPD Doors Reviews 

1,167
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordering our doors online was easy and simple with clear details and specifications. Delivery was extremely quick and the doors were securely packed. Traffic at the moment is terrible so our ETA w... See more

Company replied

Rated 5 out of 5 stars

My new oak front door was delivered in perfect condition by a helpful driver. The door is excellently finished, and now painted and installed.

Company replied

Rated 5 out of 5 stars

Great service, updated about delivery times throughout and right on time. The delivery driver was happy, friendly and extremely helpful

Company replied

Rated 5 out of 5 stars

My delivery was not on the map. The link showed me that I would be third out of three on the docket to be dropped off. Anticipating the obvious problems my location may cause, and because t... See more

Company replied

Company details

  1. Door Supplier
  2. Door Manufacturer
  3. Door Shop
  4. Door Warehouse
  5. Interior Designer
  6. Interior Door

Written by the company

With over 40 years of experience, LPD is the UK’s unrivalled leader in sourcing and supplying doors for the domestic market. Still very much a family business, our aim has always been to set the standard in high quality, cutting edge door design in the UK. We strive to maintain our premium, modern and traditional ranges, ensuring we really do have something for everyone. With an ever-expanding customer service team and in house delivery fleet, our commitment to our customers remains as solid as ever. LPD are currently distributing circa 1,000,000 units per annum. We offer an ethical supply chain, meeting all FSC® and PEFC™ requirements. You really can expect more than just the door.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,167)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful driver

Very helpful driver delivery made bag with in the delivery window good communication A plus service

3 March 2026
Unprompted review
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Reply from LPD Doors

Good morning Mark,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your kind comments are passed back to your driver.

Have a lovely day and please do think of us again for your next project 😊.

Rated 1 out of 5 stars

Delivery driver left new doors outside…

Delivery driver left new doors outside the property in the bad weather and did not even knock the door!

Apparently he told Wickes (who we bought the doors from) that he knew we were in as he noticed us let the cat out. We do not own a cat!!!

28 February 2026
Unprompted review
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Reply from LPD Doors

Good morning MO,

Thank you so much for taking the time to leave your review. We really appreciate your feedback. You will note I have requested a little more information relating to your delivery so I can forward your feedback to the relevant team.

Have a lovely day, speak soon 😊

Rated 5 out of 5 stars

Really helpful delivery guy and nice to…

Really helpful delivery guy and nice to know that if i hadn't been at home , he would have carried heavy doors in to house for my wife .

2 March 2026
Unprompted review
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Reply from LPD Doors

Good Morning Peter,

Thanks you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared within our business.

Please take care.

Kind regards
LPD Doors

Rated 1 out of 5 stars

Poor customer service from Wickes and LPD

The door was delivered with it's full packaging. As soon as the LPD deliveryman left I removed the outside packaging in my entrance hall and could see a corner with damage extending for 7 mm. This was despite an outer plastic protector and an inner cardboard protector stapled to the corner. Without even moving the door from the hall I then called Wickes to ask for a replacement. They said they contacted LPD to organise a new door and collection of the old one. Two weeks and two chase ups later I still have no confirmation LPD are doing anything about it!

13 February 2026
Unprompted review
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Reply from LPD Doors

Good morning Mr Hendry,

Pleas accept my apologies your LPD experience has not been to your expectations, I can confirm that your chosen supplier Wickes have been in contact and an exchange has been actioned, we have investigated the delay and have discussed the details in length with Wickes.

Thank you for your comments and feedback, we appreciate you taking the time to reflect on your experience.

Take care.
LPD Doors

Rated 5 out of 5 stars

Great!

Absolutely brilliant service delivery lads were very helpful. Doors were delivered within 3 days of ordering.

26 February 2026
Unprompted review
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Reply from LPD Doors

Good afternoon Lynne,

Thanks you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared within our business.

Please take care.

Kind regards
LPD Doors

Rated 1 out of 5 stars

Rudest delivery driver I have ever…

Rudest delivery driver I have ever encountered. Doors left on drive approaching the house not even by the front door. Suggested I who am due to have a kidney transplant next week should help him unload out of the van. Have photos of where they were left for reference.

25 February 2026
Unprompted review
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Reply from LPD Doors

Good mroning Gary,

Thank you for your feedback. I am sorry you LPD experience was not to your expectations, I have forwarded your comments and order details onto transport to follow up.

Please take care, I hope all goes well next week.

Kind regards
LPD Doors

Rated 5 out of 5 stars

The driver's customer service was 5…

The driver's customer service was 5 star.

24 February 2026
Unprompted review
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Reply from LPD Doors

Good morning TC,

Thank you so much for taking the time to leave your review. We really appreciate your feedback. You will note I have requested a little more information relating to your delivery so I can forward your feedback to the relevant team.

Have a lovely day, speak soon 😊

Rated 5 out of 5 stars

Delivered on time package left in safe…

Delivered on time package left in safe area after unexpected event was unable to be at address.Phoned company sympathetic response to situation and hassle free resolution.Couldn’t fault them all round 5 stars 👍

19 February 2026
Unprompted review
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Reply from LPD Doors

Good morning Sean,

Thanks you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared within our business and the teams involved in your delivery.

Please take care.

Kind regards
LPD Doors

Rated 5 out of 5 stars

Internal Door

Easy to order, quick delivery in perfect condition. Kept updated from ordering to delivery. Great service.

18 February 2026
Unprompted review
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Reply from LPD Doors

Good morning Amanda,

Thanks you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared within our business.

Please take care.

Kind regards
LPD Doors

Rated 5 out of 5 stars

Ordered through a 3rd party

Ordered through a 3rd party, who were very helpful.

More importantly with a delicate and oversized delivery, LPD were great to deal with, expertly organised delivery with their own van swiftly, skill-fully and safely. They are clearly very experienced and the delivery driver specialises in our area of the country, something which is super reassuring when you live rurally.

Well done to the team, and again a special mention for my driver down in Cornwall who really helped get a house full of doors to us safely and in perfect condition.

12 February 2026
Unprompted review
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Reply from LPD Doors

Good morning Adam,

Thank you so much for taking the time to leave your review. We really appreciate your feedback. You will note I have requested a little more information relating to your delivery so I can forward your feedback to the relevant team.

Have a lovely day, speak soon 😊

**UPDATE** thanks for the reply Adam, got it.

Kind regards
LPD Doors

Rated 5 out of 5 stars

Ben my driver was extremely helpful and…

Ben my driver was extremely helpful and going beyond his normal duties by helping deliver my door. I’m very grateful for his assistance, keep up the excellent work.

13 February 2026
Unprompted review
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Reply from LPD Doors

Good morning Parbena,

Thanks you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared within our business.

Please take care.

Kind regards
LPD Doors

Rated 5 out of 5 stars

Excellent service.

The driver called me 5 mins before arrival so that I was ready to meet him. He was polite, and punctual and very kindly brought the doors (which were heavy fire doors), into my house for me.

All very smooth and seemless.
Impressed.

12 February 2026
Unprompted review
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Reply from LPD Doors

Good morning Allison,

Thanks you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared within our business.

Please take care.

Kind regards
LPD Doors

Rated 5 out of 5 stars

Very pleased with the delivery and the…

Very pleased with the delivery and the delivery man was very courteous.

12 February 2026
Unprompted review
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Reply from LPD Doors

Good morning Keith,

Thanks you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared within our business.

Please take care.

Kind regards
LPD Doors

Rated 5 out of 5 stars

I love the quality of the doors and…

I love the quality of the doors and glad to have received them on time

10 February 2026
Unprompted review
LPD Doors logo

Reply from LPD Doors

Good morning,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review.

Have a lovely day and please do think of us again for your next project 😊

Kind regards
LPD Doors

Rated 5 out of 5 stars

Prompt delivery nice courier

7 February 2026
Unprompted review
LPD Doors logo

Reply from LPD Doors

Good morning,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review.

Have a lovely day and please do think of us again for your next project 😊

Kind regards
LPD Doors

Rated 5 out of 5 stars

Ben R from St Albans

Ben R from St Albans.
Great guy and very helpful. Made my day and was professional.

6 February 2026
Unprompted review
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Reply from LPD Doors

Good morning Mr Howarth,

Thanks you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared within our business.

Please take care.

Kind regards
LPD Doors

Rated 5 out of 5 stars

What a great delivery experience

What a great delivery experience
Didn’t get drivers name but nothing was to much for him great experience

6 February 2026
Unprompted review
LPD Doors logo

Reply from LPD Doors

Good morning Mr Howarth,

Thanks you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared within our business.

Please take care.

Kind regards
LPD Doors

Rated 5 out of 5 stars

The way that LPD resolve problems is…

The way that LPD resolve problems is unquestionable, to turn around a pair of replacement oak doors in a week is outstanding. No fuss and when the decision was made to replace my original doors, it was the quickest turnaround I have experienced ever. Well done team LPD and Ryan in particular...👏👏😀

4 February 2026
Unprompted review
LPD Doors logo

Reply from LPD Doors

Good morning James,

Thank you so much for taking the time to leave your fabulous feedback.

We really appreciate your 5* review.

Have a lovely day and please do think of us again for your next project 😊

Kind regards
LPD Doors

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products, delivered on time by delivery personnel who respected both my property and their products.

28 January 2026
Unprompted review
LPD Doors logo

Reply from LPD Doors

Good morning Kevin,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review.

Have a lovely day and please do think of us again for your next project 😊

Kind regards
LPD Doors

Rated 5 out of 5 stars

Arrived right on time

Arrived right on time, gave plenty of updates as they were on the way, and were careful and competent bringing the delivery into the house.

27 January 2026
Unprompted review
LPD Doors logo

Reply from LPD Doors

Good morning,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review.

Have a lovely day and please do think of us again for your next project 😊

Kind regards
LPD Doors

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