Todd Doors Reviews 2,948

We received excellent service when we visited the showroom, many thanks to Angie for all her help. We placed a large order & were kept informed at all times, & the same with delivery, had an email wi... See more

Knowledgeable sales person and nice showroom. Good to see a large selection of doors. The doors were discounted so that helped. Delivery was straight forward so hopefully we have everything that we... See more

I spoke on the phone initially with Tilly at the Reading branch. She was very helpful and knowledgeable and immediately sent us a quote for the doors we were interested in. We then visited the store w... See more

Great experience from start to finish, sales reps knowledge of the products was amazing and helpful, I went to the Northolt branch. My family have used Todd’s doors for over 30years so was only rig... See more

Looked on the website first, then visited a local showroom. Everyone was very friendly and helpful. Ordered on-line and the doors were delivered by another helpful driver. They have made our home m... See more

I have purchased 8 doors in total from Todd’s. The whole process from start to finish was made extremely easy, with great advice and support from Lisa in helping us make the right choice of doors a... See more

Couldn't recommend Todd Doors more. Olivia was so patient and friendly when we went in with no idea what we wanted, and we left more informed and happy with a quote. Abdullah then made the process of... See more

Click and Collect service was terrible, took over one and half weeks for the items to be available, and that's with them showing in-stock on the website. Staff over the phone gave wrong information. C... See more

Brilliant delivery courier. Brought the very heavy door straight into my house as I would never have carried it alone. Amazing door. Beautifully made and solid. We couldn't be happier. Brilliant wor... See more

An excellent customer service experience right from the call centre to warehouse team. Having purchased the wrong size doors and needed to change them after the promotion period, my encounter with th... See more

Easy to view web page with information. Ordered on line easily, and delivery was prompt and safe. Delivery driver informed me as to how long he was going to be by phone call. He carried door into loun... See more

My latch is faulty and new latch offered under 10 year warranty is different in size and design, so it doesn't fit. Manufacturer has stopped making the original LATCH, so 10 year warranty is useless.... See more

From start to finish I received great service from Todd doors. I have queries regarding my order the staff were very responsive with the answers. The doors are of great quality and excellent value fo... See more

Great looking doors, great ironmongery. A little hiccup with some parts of delivery which was quickly rectified. Would I buy again fron Todd, yes most definitely!

I love their doors and products and have been purchasing from them for a few years now. The quality has always been excellent. Lisa recently helped me source some door handles and was incredibly helpf... See more

My experience with Todd Doors was excellent. On the day I wanted to order my door online, the system was down. Called and was put through to an efficient agent ana was able to order door without... See more

The units where all doors can be seen are brilliant, i visited the one in Reading, Berkshire. Then ordered my doors.. Brilliant Communications and the delivery guy was spot on. Doors are now fitted,... See more

Friendly, helpful staff in store. Charlotte was very patient whilst we chose our door furniture, our order arrived quickly. We are very happy with our purchase and would recommend this company.

I found your door expert Abdullah Chand was very helpful in person in the shop and also by email with guiding on door and ironmongery required for a quote. I also dealt with Liam in the showroom who w... See more

We recently ordered both grey Coto fire doors and oak fire doors from Todd Doors, and overall our experience has been very positive. The quality of the fire doors is excellent — both the stylish g... See more

Easy to identify the required oak doors we needed - payment was effortless online and quickly identified a delivery date, where we were kept up to date on the delivery slot to our home. Delivered easy... See more

The door is very good and of high quality. Also the customer service experience was great, the sales person was very helpful. I would recommend anyone looking for a good quality door and I don't think... See more

I visited Todd doors in Teddington last year, looking to replace a number of doors with the Shaker style. Good selection of doors on display and John helped me to choose the right doors with right... See more

An exceptional experience from start to finish. Tilly has been very knowledgeable, friendly and responsive, making what could have been a daunting experience, so straightforward. I will be recommendin... See more

1)wrong door received 2)wrong door frame received 3)door pull not received despite having been paid for and when I pointed this out I was told I was lying Under NO circumstances would I use this c... See more

Great range of good quality products, there when you need them and real time human chat feature on the website is extremely helpful.

Great support from Peter Walsh at the St Albans store. He greatly assisted when selecting a sliding door option for my daughter’s house.

Very poor customer service constantly chasing the company with emails and phone calls. I have spent so much money with this company and do not feel valued as a customer. Problems with orders missing i... See more

Lovely quality doors. Staff (Angela) in Bournemouth were extremely helpful and made the purchase simple for us. Gave us some very good advice and they had good knowledge of their products. Would hi... See more

I was replacing doors in a small Victorian terrace. Door openings were smaller than current standards in height, width and depth to the extent that I would need to remove more than the standard doors... See more

Although the website appears to have some glitches when trying to compose a complex order of different items, when I visited my local store at Reading, the very helpful staff were able to run through... See more

The door is of good quality and well protected for delivery. Delivery was within a few days of ordering, the delivery guy very friendly and placed it in our house. Very happy with the whole company e... See more

Staff so friendly and helpful in store, on the phone and when collecting doors -as well as great prices. I took one door home and decided a smaller size would be better. The door was swapped without c... See more

The service was outstanding and super-friendly. When my handles arrived and I didn't like them - they were changed without hesitation. The doors themselves and the associated metal work is also great!... See more

I ordered 10 doors. After ordering I wasn’t told told 2 doors couldn’t be delivered till later. Now the delivery date for those has been delayed again. They supplied cabinet hinges not door hinges so... See more

This company goes above and beyond offering first class service, high spec products at affordable prices, I’m not going to any other door store ever.

Beautiful doors, lovely grey contemporary doors. our carpenter said they very good doors and as we bought them in the sale were fantastic value for money

Friendly and efficient service. The whole process was a breeze from ordering online, communication received from Todd Doors and the colelction. Fantastic staff both in the office and the warehouse... See more

Easy ordering online and the pick up process was good too. The lady on the service desk at Northolt was very helpful and always smiling! Products are great quality so will return should I need more.... See more

I made quite a large order. It arrived on time and everything was correct. The customer service in my local Bournemouth branch was great and I wouldn't hesitate using them again.

All the staff at Todd Doors were helpful, welcoming and knowledgeable. The doors arrived as stated and are looking really good in situ. We are very pleased with our purchase.

Delivery was longer than originally stated, however, when door arrived everything was as expected. It turned out that we ordered the wrong size and Todd Doors kindly swapped the door for the correct s... See more

The products are good, although the doors have not been fitted yet, the ironmongery feels to be good quality. The issue is the lack of communication when you require assistance, I wanted to add some a... See more

All in all, really good. The doors look great, well packaged for protection. Delivery was OK, although I had no communication to confirm the date, or on the day; he was suddenly here! The doors cannot... See more

Todd’s doors were recommended by a neighbour . The staff were very helpful and went above and beyond to help us decide on what we needed. The doors are good quality and what we wanted . They look love... See more

Great service, doors and fixings of excellent quality - now we have a complete set of doors having purchased two a couple of years ago. Thanks

Peter Walsh was very attentive, patient and knowledgable. My wife and I appreciated his advice and wouldn’t hesitate to refer people to him.

I am leaving this rating because of the unacceptable behaviour of the delivery driver. He was rude and left the door on the driveway beside a skip, despite ongoing renovation work at the propert... See more

Placed an order for 8 internal doors, which was confirmed and a delivery date set. Organised a carpenter to coincide with the delivery. At 330pm the day before my delivery, I recieved an email sta... See more

We ordered the doors in November. Initially the doors would be ready by the end of December, then it was 26th of January, then 29th of January, then the 6th February, then they came on the 13th of Fe... See more

Top quality product and very efficient staff dealt with our order. Delivery as agreed and van driver was very good in bringing doors in.

Helpful &!friendly service plus excellent delivery service. Able to match with additional doors from an order we purchased from TODD 10 years ago.

The door from Todd Doors was better quality that other oak veneer doors I've purchased. Simple order and delivery process

I had things missing from the delivery. Items were ticked on the paperwork and I hired someone to fit the doors which is when noticed items were missing. I called Todds, I was told certains items st... See more

Good quality products and good sale reductions made them super value. Ordering process is easy and delivery well managed and on time.

Very helpful in shop in Wycombe. Delivery was good but had to replace a number of doors that had issues. Easy process to do without any problems or queries. And done very quickly.

A pleasure to receive such great customer service! Had an issue with the courier, which was not Todd Doors fault at all, and they remedied the issue promptly. Second time I have used them and would do... See more

I genuinely trusted this company based on the reviews and the doors were great quality. However, I’ve had a terrible customer experience on 3 occasions. First, I was hung up on when try... See more