Ordering our doors online was easy and simple with clear details and specifications. Delivery was extremely quick and the doors were securely packed. Traffic at the moment is terrible so our ETA w... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordering our doors online was easy and simple with clear details and specifications. Delivery was extremely quick and the doors were securely packed. Traffic at the moment is terrible so our ETA w... See more
Company replied
My new oak front door was delivered in perfect condition by a helpful driver. The door is excellently finished, and now painted and installed.
Company replied
My delivery was not on the map. The link showed me that I would be third out of three on the docket to be dropped off. Anticipating the obvious problems my location may cause, and because t... See more
Company replied
Round one: Doors ordered through Doors to Floors, supplied by LPD, arrived broken. Waited weeks for a replacement that should have been checked before ever leaving the warehouse.... See more
Company replied
With over 40 years of experience, LPD is the UK’s unrivalled leader in sourcing and supplying doors for the domestic market. Still very much a family business, our aim has always been to set the standard in high quality, cutting edge door design in the UK. We strive to maintain our premium, modern and traditional ranges, ensuring we really do have something for everyone. With an ever-expanding customer service team and in house delivery fleet, our commitment to our customers remains as solid as ever. LPD are currently distributing circa 1,000,000 units per annum. We offer an ethical supply chain, meeting all FSC® and PEFC™ requirements. You really can expect more than just the door.
Midland Road, LS10 2RJ, Leeds, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication to inform me when my delivery would be coming it arrived in the slot I was given and the driver was friendly and helpful

Reply from LPD Doors
Really happy with this company.
Delivery drivers were excellent, we had oak veneer doors delivered and they were very careful and all doors arrived in perfect condition.
Customer service also very responsive when I had a question and they kept me well informed throughout.

Reply from LPD Doors
⭐⭐⭐⭐⭐
I work at a merchant and regularly order LPD doors for my clients. The quality is consistently very good, with very few issues. On the rare occasion a problem does arise, it’s dealt with quickly and efficiently.
Our area rep, Geoff, is a frequent visitor to our store and always checks in to make sure we’re happy with the service and to see if there’s anything we need. Overall, a reliable supplier with great support.

Reply from LPD Doors
Daz the driver & delivery man was an absolute star in bringing my bed up to the 4th floor as I couldn't have done it without him. I had paid the bed company extra for this service but they charge you without cross-checking with the delivery companies & probably don't pay them that part!
Thanks so much for going above & beyond, Daz & making my day!!

Reply from LPD Doors
Guys turned up on time and helpful

Reply from LPD Doors
Delivered on time rang before delivery put door inside the house driver was polite and helpful
Thank you

Reply from LPD Doors
Came a day early, took away a door that was wrongly ordered. Very helpful delivery driver

Reply from LPD Doors
Deliver delayed, no tracking option available, everything was managed via phone with customer service, like 1998. In the end the items came after days of waiting and now we are struggling to return them - again via phone - as we had to use local alternatives. First time using LPD Doors, probably the last. I hope they improve their processes.

Reply from LPD Doors
Delivery was prompt, and I'm very satisfied with the color of the exterior door. I would order again if needed.

Reply from LPD Doors
The doors are exceptional quality for the price I paid. Exactly same door 255. Or more. Well done for looking after people on budget. Love the colour it’s not fully grey it has a grain of beige in it. Love it

Reply from LPD Doors
Two double glass doors delivered only one delivery driver so had to help unload and lift into house, I’m 5ft3!

Reply from LPD Doors
What great service!
From placing my order, payment and receipt and kept in the loop re delivery.
Delivery driver totally charming, arrived ahead of schedule
Will definitely use your company again.
Many thanks!

Reply from LPD Doors
Great doors
Can’t fault delivery all went as planned thank you

Reply from LPD Doors
The courier arrived when expected and carried a very heavy door into the house for me, he was very pleasant and friendly, I would recommend this courier company.

Reply from LPD Doors
Delivery driver showed up almost 3 hours before the previously confirmed delivery window without any warning. As I was not home for the delivery he decided try and carry out the kerbside delivery of 10 heavy doors for my wife to deal with when she was carrying our 8 week old child. The delivery driver eventually carried the doors into the property upon a lot of persuasion. When I phoned the company to complain about this I was met with patronising comments from the supervisor such as “I don’t know about you but I would rather my delivery came early” showing absolutely no understanding or sympathy of the situation.
Given the choice I would never deal with this company again.

Reply from LPD Doors
Excellent service and very helpful and polite delivery driver

Reply from LPD Doors
Our folding patio doors from LPD Doors served us well from 2012 until 2025 when they needed repainting. Unfortunately the decorator broke the glass in one of the doors. We then discovered that the doors are manufactured in such a way that the glass cannot be replaced. There is no beading like a normal window. LPD will not replace the door because it's a discontinued line. So it's necessary to get a bespoke door made by a joiner or replace the whole doorset. So bear in mind, these folding doors may be cheap, but if the glass ever breaks, you will pay the price again.

Reply from LPD Doors
Excellent products
Exactly as described
Delivered on time
The van was ahead of the tracking app but not a problem
Good communication
Cannot fault door giant or the manufacturer/Delivery LPD
many thanks

Reply from LPD Doors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.