Workwear Gurus Reviews 200

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, comfort, and thoughtful design, with many finding them perfect for demanding work environments. The service is frequently highlighted as excellent, with people appreciating the clear communication and overall positive interactions. However, some customers were dissatisfied with the delivery service, mentioning issues such as delayed shipments, unrecorded cancellations, and longer delivery times than initially stated. A few other people also felt that their orders took too long to arrive or experienced problems with faulty items and difficulties with returns.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise items... See more

Delivery service

Clients share ambiguous opinions on delivery service. While many praise quick delivery times, clear... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising products like safety glasses, jackets,... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers praise quick delivery,... See more

Service

Users describe positive interactions with service. Many customers praise the fantastic and professional... See more

Based on these reviews

Rated 5 out of 5 stars

I just wanted a pair of decent boots and socks for the winter, had just riggers in the past, saw these,cost a couple of days but i got them,came a couple days later and??.. It's not SNOWED for 2week... See more

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Rated 5 out of 5 stars

My steel capped leather work/dress shoes arrived. (SS500 CM S1P SRC SIZE 9) I am a consulting engineer who in any day can be on dangerous worksites and formal business meetings. The black... See more

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Rated 5 out of 5 stars

Boots are true to size, VERY comfortable, perfect for working/gardening outside! Ordering was easy and delivered without any issues, promptly. I will be ordering same boots when these wear out and... See more

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Rated 5 out of 5 stars

Workwear gurus are great to deal with. Clear communication on delivery times . And hassle free return for an item that didn’t suit. I will definitely be buying from them again

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Rated 1 out of 5 stars

I have ordered off this website now twice and both times said in stock but then a day later received an email to say that the item has to come from an eu store and will be a week before update. 1st t... See more

Rated 1 out of 5 stars

Second time ordering from workwear gurus. Same issues both times. Mascot advanced work trousers show in stock on website, however they aren't actually in stock.no contact you after ordering to advise... See more

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Rated 5 out of 5 stars

Very happy with my Regatta waterproof Beacon trousers, that are actually waterproof, good fit, enough pockets and 'normal' looking, so ordered a second pair. Good price and service from Workwear Gurus... See more

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Rated 5 out of 5 stars

Ordered some work boots unfortunately the sole started to come away from the shoe causing them to let in water, emailed customer service who talked me through the process of making a warranty claim. N... See more

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Rated 5 out of 5 stars

I’ve been using this workwear consistently, and it has exceeded my expectations in every way. The fabric is tough enough to handle demanding work environments while still being breathable and comfort... See more

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Rated 5 out of 5 stars

I bought a navy / reflective outdoors jacket from this firm. Excellent piece of kit by Port West. Warm and cosy, nice loose fit and the inner "slippy lining" makes it easy to get in and out of. Pock... See more

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Rated 5 out of 5 stars

I am amazed at the highest customer service from this Company. Brian, who dealt with my query, was prompt in his attention from start to finish. Ensuring replies were answered and my query was resol... See more

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Rated 5 out of 5 stars

The whole experience with this company was trouble free and felt very comfortable. The product I bought was excellent quality but I had to return as I didn`t order the right size but again very uncomp... See more

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Rated 5 out of 5 stars

I ordered work boots hi Viz trousers and a high Viz T shirt from work wear gurus. My items arrived well packaged and we're delivered very quick. Communication from them is excellent. I even received a... See more

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Rated 5 out of 5 stars

A solid piece of work/everyday wear for a really good competitive price. I have seen the same item for sometimes twice the price on other sites. Communication was excellent, and delivery time from mai... See more

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Rated 5 out of 5 stars

I recently ordered work boots from The Workwear Gurus and initially experienced an issue where my cancellation wasn’t recorded due to a system error, which delayed my refund. However, once I... See more

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Rated 5 out of 5 stars

First time purchase, delivery about a week but worth the wait (guessing ship from Europe or maybe stock issue). Great service. Purchased some Carhartt workwear - size down would be my advise. I will b... See more

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Rated 5 out of 5 stars

Best work boots for me. Have stuck with this brand for many years now. As I crouch a lot for outdoor work I've found these are the least likely to split and the most comfortable fit. Workwear Guru... See more

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Rated 5 out of 5 stars

Although the order took ages to arrive, it was worth the wait, and it was a bargain. I compared the price to other sellers, and it was certainly the most competitive. I was kept in the loop by the sel... See more

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Rated 5 out of 5 stars

I had been wanting to try Snickers Litework work pants for a while but I am in the US and they are basically impossible to find anywhere. A few international websites have them but aren’t shipping t... See more

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Rated 1 out of 5 stars

Avoid this company. Ordered my work wear 10 days ago. Still no sign of it even being shipped out. Sent emails and no response or solution from supplier. First time using this company. And definitely l... See more

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Rated 5 out of 5 stars

Suppliers of quality Carhartt workwear, the best clothing for heavy duty work, these Bibs last for ages and are a true fit to my sizes. This is the third pair I have owned and wouldn’t contemplate any... See more

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Rated 5 out of 5 stars

I am very satisfied with the Regatta safety shoes I bought from Workwear Gurus. The quality looks and feels significantly better than my previous shoes, of a similar style, from a high street store. G... See more

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Rated 5 out of 5 stars

Quick delivery easy to order. Bought these for my son who works outdoors. Comfortable from first wear and waterproof. This is his second pair, he really likes that they are comfortable all day when... See more

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Rated 5 out of 5 stars

Fantastic service, Carhartt quality at a great price (would’ve bought the whole colour range but sadly not all available in my size) Quick delivery and no hassle! Thoroughly recommend

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Rated 5 out of 5 stars

Really pleased with my new Blue/Black Winter Wellies; Super Cosy and comfortable. Hope they last as long as my last pair of Dunlop Wellies that are still going strong after 40 years!

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Rated 5 out of 5 stars

Just received my order today, on time as promised. Fits well, very pleased. 6ft 5in - 17.5 stone - XXL Carhartt Heavyweight Flannel Relaxed Fit Sherpa-Lined Shirt Jacket. Thank you

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Rated 5 out of 5 stars

I am please to let you know that my vest arrived today. Thank you so much for all your assistance and perseverance in helping me with this purchase. Absolutely amazing customer support.

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Rated 5 out of 5 stars

Bought the portwest safety reading glasses, they we're a good price and they're very clear, all good so far, the transaction was smooth and delivery was prompt

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Rated 5 out of 5 stars

This was the first time that I have used workware gurus and I am recommending them to everyone that I know. The price was very competitive and the service was fantastic. I received the overalls the ne... See more

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Rated 5 out of 5 stars

This is a well-made, high-quality jacket with a great fit. The black colour looks very stylish and makes it suitable for almost any occasion.

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Rated 1 out of 5 stars

Waited 14 days for my boots to be told I was going to have to wait for another week for them. Didn’t state anywhere on the site that delivery would take anywhere near that long, was only emailed... See more

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Rated 5 out of 5 stars

Perfect for the rubbish weather Jacket was as advertised, warm and good in poor weather. Zip was very stiff but sorted with some beeswax. Would recommend!

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Rated 5 out of 5 stars

Have made an order money left my account proof they accepted the order but they say they can’t find the order or payment even when I have supplied the evidence from my bank no contact just an email T... See more

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Rated 5 out of 5 stars

The boots are wonderful for my feet. I stand for long hours & these boots make it bearable. I won't be wearing any other brands. The company are good with deliveries & send exactly what was ordered... See more

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Rated 5 out of 5 stars

Carhartt Mens Polo - Best price of the internet! Amazing delivery time from UK to Australia! Highly recommended these Guys

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Rated 5 out of 5 stars

Great company to deal with. Used them twice now. I was a little impatient with my second order and got a nice response from Andrei, The Workwear Gurus Team which answered my query and as promised,... See more

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Rated 5 out of 5 stars

You had the Carhartt product that I was seeking. You website was great. Despite distance between USA and England I received the products within a few days. Would without questions use workwear guru... See more

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Rated 5 out of 5 stars

Great pair of Carhartt trousers at a very reasonable price. Great company to deal with ,I was kept informed all the way from ordering to the delivery.

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Rated 5 out of 5 stars

Work boots are lovely just what I need for a bit of style, everyone has commented on how nice they look. I mainly work in the office but I wear them all day so when I need to visit site, I'm ready to... See more

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Rated 1 out of 5 stars

Avoid this company pair of buckboots leaking after 2 months, theyre claiming its a puncture when its a hairline tear refusing to send replacement unless I pay for a new pair. Customer service abysm... See more

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Rated 5 out of 5 stars

Had an issue with work boots nothing to do with workwear gurus but with manufacturers Informed workwear gurus and had a replacement pair within 7 days ( including week end days) it was Brian from w... See more

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Rated 5 out of 5 stars

Workwear Guru’s were really helpful and efficient in helping me with a problem with my Safety coat. With constant communication when resolving the issue.

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Rated 5 out of 5 stars

Customer service is excellent. I had minor delays with both international and local services, when I contacted Workwear Gurus, they responded promptly and comprehensively to both my emails. I will be... See more

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Rated 5 out of 5 stars

Excellent pair of boots. The second pair of Buckbootz I've bought from this company. They arrived quickly and they were a good price. Very comfortable. Would recommend.

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Rated 5 out of 5 stars

First order from this company, nice regatta tops only downside they didn't have elasticated cuffs delivery was within four days would use workwear gurus in the future

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Rated 5 out of 5 stars

Had an issue with a product, got in touch and they were very helpful. Emails were pleasant and professional. Issue was rectified in no time

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Rated 4 out of 5 stars

I ordered a Carhartt Jacket from Workweargurus and it took about 8 working days to arrive , however when I ordered they said it would be 3-5 days . I suspect they do not hold this item in stock a... See more

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Rated 1 out of 5 stars

For the second time out of three orders im waiting over 12 days on a delivery, i dont mind waiting on an item but its 2025 and most places offer next day delivery. Not the next two weeks. No communica... See more

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Rated 1 out of 5 stars

Items takes weeks to arrive luckily I paid via PayPal to claim my money back If you’re looking to buy work items use a reputable company this definitely isn’t one it’s possibly a scam will take w... See more

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Rated 5 out of 5 stars

Great service! Quality boots and socks My son has worn them all week in horrendous weather conditions and have kept him warm and dry

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Rated 5 out of 5 stars

Carhartt jacket Fantastic jacket, arrived quickly, well packaged. What more can I say I'm a happy customer

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Open up service to the USA

Open up service to the USA. I will pay the extra tariff.

7 January 2026
Unprompted review
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Reply from Workwear Gurus

Hey Jeffrey - please can you contact us at help@workweargurus.com - we can't locate any messages that look like they may have obviously been from you and we want to get in touch.
Trustpilot is obviously not our customer service channel and we don't get provided contact details to try to assist your request - we cn only reply publicly to your comment. If you could contact us there (we assume you won't want to post your contact details publicly here) then we will obviously see what you are looking for here and if we can help :-)
The tariffs and increased customer admin involved in sending goods cause a bunch of challenges for us which do make this really hard - but as with everything customer service related we will always try to help if we are given the opportunity!

Rated 5 out of 5 stars
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Reply from Workwear Gurus

Thanks for taking the time to share a review of us and our service. We hope to be able to help you again in the future. Wishing you a Happy New Year in the meantime

Rated 5 out of 5 stars

I bought these boots for my son for…

I bought these boots for my son for Christmas , he has had them before and he thinks they are great, also delivery great and the company kept me well informed as to what was going on . Very pleased , thank you .

20 December 2025
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Reply from Workwear Gurus

Thanks for taking the time to share your experience with us. I'm glad we delivered everything and that your son loved his present! Hope to help you again in 2026 - wishing you a happy new year!

Rated 5 out of 5 stars

Excellent service

Although the order took ages to arrive, it was worth the wait, and it was a bargain. I compared the price to other sellers, and it was certainly the most competitive. I was kept in the loop by the seller regarding the journey of the product and a courtesy email regarding the reason for the delay. I will definitely buy another product soon.

14 December 2025
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Reply from Workwear Gurus

Thanks for sharing your thoughts and delighted you'll be coming back to buy from us again soon. Wishing you a happy new year and looking forward to helping you in 2026.

Rated 5 out of 5 stars

A bargain.

A good stout pair of work shoes, well fitting and comfortable, keeps the feet warm and dry. And at the price; a great bargain.

20 December 2025
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Reply from Workwear Gurus

Thanks for you review of us and the product you bought. We're glad we hit the mark here! Merry Christmas to you and we look forward to helping you again in 2026!

Rated 5 out of 5 stars

Have made an order money left my…

Have made an order money left my account proof they accepted the order but they say they can’t find the order or payment even when I have supplied the evidence from my bank no contact just an email
They don’t reply too will need to now contact my bank UPDATE - just been contacted and all sorted great service and explanation so i have changed my review thank you for sorting this out

15 December 2025
Unprompted review
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Reply from Workwear Gurus

Glad we got things ironed out and sorted for you here. And thank you kindly for reflecting this in your comments on us. We wish you a very Merry Christmas and hope we can help you again in 2026.

Rated 5 out of 5 stars

Excellent!

Great stuff! Fast & Excellent service!

20 December 2025
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Reply from Workwear Gurus

Thanks for taking the time to review and pass on your thoughts about us. We look forward to helping you again in 2026! Merry Christmas in the meantime

Rated 5 out of 5 stars

Best work boots for me.

Best work boots for me.
Have stuck with this brand for many years now.
As I crouch a lot for outdoor work I've found these are the least likely to split and the most comfortable fit.
Workwear Gurus delivered on time to pickup point and lots of communication on order and delivery status.
Would definitely recommend.

14 December 2025
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Reply from Workwear Gurus

Thank you for your feedback on both the product and the service we provided, it is very much appreciated. We hope to be able to help you again in the near future.

Rated 5 out of 5 stars

Fantastic company 100% service from…

Fantastic company 100% service from start to finish

14 December 2025
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Reply from Workwear Gurus

Thanks so much for the glowing review. We love it when we deliver 100% so it obviously brings a big smile to our faces when we here this direct from our customers. We hope to help you again in the near future

Rated 5 out of 5 stars

Very happy with my purchase,they are…

Very happy with my purchase,they are very comfortable plus i will definitely buy them again,super happy,thanks very much….

14 December 2025
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Reply from Workwear Gurus

We're really happy that you're happy! Thanks for sharing your purchase experience with us. We hope to help you again soon in the future.

Rated 2 out of 5 stars

Oct 31st

Oct 31st, Ord 58630, boots arrived after a lengthy, waaay longer than you'd expect delivery, so so slow. Boots turned out to be too small, and trust me, i know what size my own feet are, so that means the quality control of the suppliers are way off, and I returned them immediately for exchange.... its now 10th Dec and no boots have been sent to me in exchange, poor show, poor company, poor service. Without them I cannot work, so am forced to go elsewhere.

UPDATE- Prompted by the review, WorkWear Gurus obviously monitor, they have reached out with a sincere apology and a full refund as I have now been without work boots and forced to source elsewhere. My review still stands as to slow delivery, but they gain in the fact they reached out and rectified, thank you guys.

A reply to their reply- Absolutely 100% agree the slow delivery is down to royal mail, but as a business you should be tracking their failures and when it hits a percentage of failures, perhaps look at alternative vendor/courier.
it seems that some of your feedback when it comes to products, that is negative seems to be all about sizing issues, this is something I can wholeheartedly confirm, so maybe a bit more diligence is needed on your QC towards suppliers that they are supplying what they say.
Im jot saying I wouldn't return to Workwear Gurus in the future, just that you dropped the ball on this occasion

10 December 2025
Unprompted review
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Reply from Workwear Gurus

Thanks for taking the time to share your experience. While we’re very empathetic to your experience overall we do feel that Royal Mail should probably be the ones receiving this bad review, not us.

To explain this, there are some clear points that anyone reading should know.

- Firstly to say, while we do keep an eye on Trustpilot and all review platforms because we care about our customers, we always aim to respond to customers rapidly. However, we actually monitor our customer service channels far more closely so if you ever need help or a resolution, reaching out to us directly to help@workweargurus.com is actually always the best and quickest way to get it.

With regards to what happened with your return to us:

- Prior to your review here, we never received any contact from you about the delay with your return. Without this, we weren’t aware there was an issue or that the parcel was even on its way to us. If you had contacted us we would, of course, have tried to assist.
- The Royal Mail tracking showed no movement for four whole weeks, which is extremely unusual. Delivery should be within 48 hours as that is the service that is paid for.
- Your parcel only arrived with us the morning we reached out to you, as the tracking clearly shows.As soon as it arrived, we processed your return straightaway. Again, there was no delay at all on our side. We never delay.
- The entire holdup was caused by the courier, not by anything we did or didn’t do. We use Royal Mail because they’re normally more reliable than cheaper options, and we subsidise the cost ourselves to give customers the best return experience we can.
- Even though the delay was outside of our control, we still refunded your return label as a gesture of goodwill. We are not happy with the experience Royal Mail delivered here and this is our recognition of this.

We completely understand how frustrating it is to be left waiting, especially for something as essential as work boots. We feel the frustration too, because we genuinely want every customer to have the smooth experience we work so hard to provide.

If you’d like to give us another chance, we’d really appreciate it, and we’re more than happy to help you directly any time.

Rated 5 out of 5 stars

High Viz work wear.

I ordered work boots hi Viz trousers and a high Viz T shirt from work wear gurus. My items arrived well packaged and we're delivered very quick. Communication from them is excellent. I even received an email thanking me for my purchases and a review I left for the excellent work boots. I highly recommend work wear gurus and will definitely be purchasing from them in the future.10/10. Thank you.

3 December 2025
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Reply from Workwear Gurus

Thanks for your kind words here. We're happy we could help and look forward to doing so again in the future.

Rated 5 out of 5 stars

Good postage time

Good postage time, good product and value for money.

19 November 2025
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Reply from Workwear Gurus

We appreciate you taking the time to share your view of us here and that we delivered, as promised. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

A solid piece of work/everyday wear for…

A solid piece of work/everyday wear for a really good competitive price. I have seen the same item for sometimes twice the price on other sites. Communication was excellent, and delivery time from mainland Europe to UK was good. I will be going back to this site as the company offer great value & are great to deal with.

19 November 2025
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Reply from Workwear Gurus

Thanks for taking the time to review us, we really appreciate it. I'm really pleased we hit the mark both in terms of value and service. We do our best! We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great company

Workwear Gurus kept me up to date on my delivery lovely jacket would order again.

19 November 2025
Workwear Gurus logo

Reply from Workwear Gurus

Really pleased you are happy with your order and with our service. We hope to be able to help you again soon. In the meantime we're grateful for you taking the time to share your thoughts on us - it's very much appreciated.

Rated 5 out of 5 stars

Very happy

I am very satisfied with the Regatta safety shoes I bought from Workwear Gurus. The quality looks and feels significantly better than my previous shoes, of a similar style, from a high street store. Great service.

6 November 2025
Workwear Gurus logo

Reply from Workwear Gurus

We're happy that you're happy! Thanks for taking the time to review us, it's very much appreciated. We hope to help you again in the near future

Rated 5 out of 5 stars

The arrived on time and seem amazing…

The arrived on time and seem amazing but its early days will get back if its an issue

10 November 2025
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Reply from Workwear Gurus

Thanks for sharing your initial thoughts, it's much appreciated. We're here if you do need us about this purchase or any others in the future.

Rated 5 out of 5 stars

I am amazed at the highest customer…

I am amazed at the highest customer service from this Company. Brian, who dealt with my query, was prompt in his attention from start to finish. Ensuring replies were answered and my query was resolved. This is how customer service should be for us customers wherever and whatever we purchase now days.

12 November 2025
Unprompted review
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Reply from Workwear Gurus

Thanks so much for your review and recognition of the staff here. Brian will no doubt blush as a result but will of course very much apprciate your kind words! It's really appreciated when people take time to recognise the team here as they work incredibly hard to get things right for customers. I'm delighted we were able to hit the mark for you and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Perfect

As the Americans would say it does what it says on the can

22 October 2025
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Reply from Workwear Gurus

Thanks for taking the time to share your review. We strive hard to be 'perfect' so it's really great to hear that back as a compliment. We appreciate it! We hope to be able to help you again soon

Rated 5 out of 5 stars

Perfect service. Highly recommended

Good price for a quality item. Speedy dispatch.

22 October 2025
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Reply from Workwear Gurus

Thanks for taking the time to review us, it's greatly appreciated. Glad the delivery to you was speedy and that you're happy with your order. We look forward to helping you again in the future

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