MI Supplies - Carhartt UK Dealer Reviews 906

Customer service messed up and I had to work with them to get the money from account credit to my account on a return but it did eventually happen. Bought a couple of times over the years and they've... See more

good service - wish the shirt had been sent regular post, however, due to huge service charge from the courier when receiving it in Canada.

Dispatch took a while but items arrived nicely packed and swiftly after dispatch

As a result of contacting Alex and Emma directly by email, the remaining items (7 out of 9, as the wellington boots were unavailable) were dispatched and have now arrived in... See more

Review – Helly Hansen BOA Work Shoes (from MI Supplies) These Helly Hansen BOA work shoes are absolutely amazing — super comfortable, soft underfoot, warm but never sweaty, and they look great... See more

Spent over £500 on an order and one of the jackets was missing. It’s now been nearly a month and I’m still being told “your package was delivered” even though I’m clearly missing an item. Custome... See more

MI supplies are the slowest workwear delivery company I’ve ever used! For in branded Carhartt clothing I have been waiting over 2 weeks and it still hasn’t arrived despite the delivery date being ov... See more

Ordered workwear which was available on website only to be told 4 days later it was no longer available. now left without workwear for when needed. as a first time customer really bad experience. dont... See more

Price point is very competitive. Communication is very good. I was helped by Emma who provided clear updates, and was very personable, and added some personality into emails which made me feel like m... See more

Had a slight quality issue with an item, and for anyone that says theses things shouldn't happen in the first place, sh!t happens, its how its delt with that matters, Emma on the customer service team... See more

I want to take this moment to say what a great and reliable company MI is. I live in Canada, and wanted to replace my favourite work pants, but they are not available in my country anymore -... See more

A great selection of gear at MI Supplies, although a lot of the time the stuff I am after is sold out due to its popularity. Their customer service is first class! I had an issue with a missing parce... See more

Service is terrible placed an order for just shy of £200 of workwear. It’s been 12 days since the order was confirmed, no dispatch email, no tracking information sent and not so much as response from... See more

Have ordered from MI Supplies a few times now for general workwear. Website is easy to navigate and clear. Delivery is quick (3-5 working days usually) and the products are true to size and great qual... See more

In my experience MI Supplies are a great company to purchase from. I purchased an item as a Christmas present which was unfortunately the wrong size. However it was very easy to return and reorder. Di... See more

Ordered a pair of work trousers over a week ago, still not dispatched, wished id checked TP before buying! Just emailed them asking to cancel the order and issue a refund, let’s see how long i... See more

Ordered a hoodie that I wouldn't have normally bought as more expensive than any I had bought before. The courier clearly had just flung it over my gate and when I got home 6 hours later it had been r... See more

First of all, the item was never available, after 2 emails it finally was. Then I ordered it. The shipping costs were higher than the polo itself, but okay. we ordered size L, but the size is about an... See more

Ordered some carhartt, reached out to customer services for a query and had quick responses. Part of the order delivered quickly. The other part was a preorder so obviously not available yet. Will b... See more

Ordered pair of boots and a pair of overalls. This will be coming up on 10 days f8nally got an email from dpd saying it will be here in 2 days . So 12 days waiting on gear I should have ordered on am... See more

The product range is stunning, and in my opinion, they work with the lowest possible prices compared to their competitors. I am extremely impressed with the Mascot workwear and the embroidery... See more

Was a bit dubious about this company after reading the reviews but ordered a top and arrived the next day delivery,super speedy and great communication. Would definately buy from here again!

Excellent company! Had what I needed in stock and, despite the clearly stated lengthy prospective delivery times, the item arrived in good time. Would definitely use again. Thanks!

I'm a touring guitar technician and a leather worker. Needless to say, I need clothing that works as hard as I do. Carhartt hits the sweet spot of style and durability with me. I'... See more

Ordered the Carhartt Detroit jacket for myself. Excellent price, jacket is sublime and 100% authentic (unlike some advertised by other companies). Well packaged, kept up to date on it's journey and de... See more

Recently received our first order from MiSupplies. I have been so impressed with their customer service including personalised embroidery and directing me to special offers. The products are exact... See more

I’ve deleted the review as they acted quick and easy. So I giving the bono any a thumbs up by being so responsive and honest. I do recommend it.

First class customer service. No quibbles or hassles. Get back to you immediately and seem to sort out whatever problem you may have 🤗 Highly recommend.

Speedy and reliable. I'd not hesitate to do business again, if I were to discover more products which I need.

Emma Roberts was a great help dealing with my order acting efficiently and thoroughly. Highly recommend!

This was my first time buying from MI and the whole experience was excellent. I have recently had a very negative experience with an online scam company and I was very worried about something similar... See more

Everything was perfect. Delivery was quick. Product fits perfectly.

I ordered my stuff and it was delivered on time and also good quality

Quick delivery and exactly as advertised. 10 out of 10

Jim over at support was very helpful in coordinating my international order. Highly recommend.

Good price and free delivery

Quick delivery,best prices.

Excellent customer service, quick delivery will purchase again!

Good set of trousers

Great website and quality clothing. I’ve been buying for years from here but the only negative is the time from order to shipment. To place an order and then be told it might not be shipped for 7-14 d... See more

Edit. You absolute liar. You have not sent me any emails asking for anything! Trading standards will receive all evidence of you refusing my refund especially as i have the proof you received it... See more

Terrible customer service. Another online store which doesn't care about the customer. Waiting for the refund nearly 2 weeks now. Avoid and do not use!

Custom right were very high $108.00 considering the order. But very pleased with the product. I wish the painter’s pants model from stickers would be available in Canada. 🇨🇦 Thank you.

Ordered a jacket on the 6th January was stated delivery date 13th January went onto website to find out they are just processing my order not happy at all

Delivery is awful and customer services don’t even come back to you It’s taken 9 days for my work boots to arrive. I emailed after 5 days with my order number and still haven’t had a reply

I ordered a Jacket of them and it didn’t fit- I then sent it back 01st class and arrived back at their depot by the 20th March- it is now the 07th April 2026 and after numerous emails asking where my... See more

Customer support ends immediately after purchase. If you need to return an item for a refund, customer support immediately slows down to a crawl. They're no longer interested in you.

11 days to pack a order??? When you place an order on 24th November, why can’t you send the item till 4th of December?? Then your saying 3 days to send then after 4 days if it doesn't come to... See more

This company is breaking consumer law by stating that they refuse to refund standard postage costs when the order is returned. This is illegal.

Orded some work boots on the 15th February and still havnt recieved any update on dispatch its currently running into 8th working day. Emailed two times one of which was for an update on my order to b... See more