Safetybootsuk Reviews 167

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the efficient delivery service, with many orders arriving quickly, often within a day or two. People also appreciate the competitive pricing and the overall positive service experience, noting the ease of ordering and helpful communication. However, some customers experienced significant delays with their orders, with some waiting weeks for items listed as "in stock" or experiencing issues with order fulfillment. A few other people also felt that the product quality was not always as expected, citing issues with the condition of items received or their durability.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times, often... See more

Product

Reviewers mention ambiguous feedback about product. Many customers praise the great selection, quality, and... See more

Order

Customers had ambiguous experiences with order. While some reviewers found the ordering process easy, quick,... See more

Price

Clients share positive opinions on price, often highlighting great prices and good value. Many reviewers were... See more

Service

People report positive experiences with service. Many customers praise the superb and excellent service,... See more

Based on these reviews

Rated 5 out of 5 stars

I have the most awkward feet for protected toe shoes. For decades new boot time has been a nightmare. I have short feet but wide toes, when I find a boot that fits it's often no longer available in th... See more

Rated 5 out of 5 stars

Ordered safety boots and within 2 days they were delivered at my door step, and i could also track the order

Rated 5 out of 5 stars

A top retailer who's product, pricing, shipping and delivery service is excellent. This is my second visit and purchase and id highly recommend.

Rated 5 out of 5 stars

Really easy to order and good choice of boots and sizes,really quick secure delivery with updates on delivery too would recommend safetyboots uk

Rated 1 out of 5 stars

2 weeks wait for footwear in stock for next day delivery. Terrible service, this company doesn't actually carry any stock and everything is ordered from manufacturers. Everything on the Website is 'in... See more

Rated 1 out of 5 stars

Ordered a pair of boots by a brand I had purchased before, boots delivered but too small. Ordered next size up, paid online to find out they were not in stock. After a phone conversation ordered a dif... See more

Rated 1 out of 5 stars

Trying to get a 7 month pair of boots replaced. They are trying to get out of it by saying there is only a 6 month warranty on the boots despite manufacturer website confirming 12 months

Rated 1 out of 5 stars

I ordered a pair of boots that the website showed as “in stock.” Only after placing the order was I told that larger sizes were not actually available. The website should not mislead customers... See more

Rated 1 out of 5 stars

If you are not willing to wait 2-3 weeks for your boots don`t order from safetyboots.uk Was also lured by the low price that they offer and the fact that they advertise "in stock" but actua... See more

Rated 1 out of 5 stars

Dont buy nothing here,bought a safety shoes, they sent a used ones,and it was a nightmare to send it back,after a lot of phone calls i managed to sort it out

Rated 1 out of 5 stars

​I’m writing this to highlight that SafetyBootsUK is actually trading as The Workwear Outlet ( not an issue but definitely not separate entities ). I ordered a pair of boots from them not k... See more

Rated 5 out of 5 stars

Always a excellent service, very prompt at responding to any questions and/or queries. We always order our safety boots via Carol, as generally receive order within 1-2 days if in stock. Would... See more

Rated 5 out of 5 stars

Great comfortable shoes, good value. There was an issue with delivery from a third party courier, but safetybootsuk resolved it, keeping me informed of progress. Thank you to all involved

Rated 5 out of 5 stars

Very good service. Helping customers to track their orders. My order was lost from Yodel and there customer service was helping me all the time. Finally they was contacted Yodel and they find it and d... See more

Rated 5 out of 5 stars

Brilliant selection of boots to choose from, easy to use website. Easy transaction and delivered quickly and efficiently within the time frame given

Rated 5 out of 5 stars

Extremely quick delivery. Ordered lunch time, delivered next day by 9:30am

Rated 5 out of 5 stars

Professional & helpful with ordering and stock evaluation over the phone to help in product selection and order purchase

Rated 5 out of 5 stars

I ordered the boots last minute and they were delivered the next morning perfection

Rated 5 out of 5 stars

Easy to use website goods delivered on time. Perfect fit worn to work , no need to wear in comfy right away.

Rated 5 out of 5 stars

Safety boots arrived as agreed & partial refund applied due to receiving older version of boots, thank you Reece!

Rated 3 out of 5 stars

Easy to look and buy what I wanted, the only real issue is the delivery service used. Yodel are an absolute nightmare and I am still waiting for them to deliver my order. This is now the 3rd date bo... See more

Rated 3 out of 5 stars

Firstly, great website and customer service. I ordered the boots online as they said they were in stock. Got an email the next day to say that they weren’t and it would be a 5-7 working day de... See more

Rated 2 out of 5 stars

Boot haix airpower lasted 14 months of light to medium use and lace hook pulled out!! Expect far better and longer for money.

Rated 4 out of 5 stars

I have only tried in 1 pair atm the ankle boots. With a gel insole they are soooo comfy. I wear all day as a grass cutter and have been comfy and no pains in my feet.

Rated 4 out of 5 stars

Simple website to navigate, good quality products and easy to order what you want, only gripe is that they used Evri, luckily my parcel was actually delivered on time instead of just dumped somewhere... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Safety Boots & Safety Shoes the biggest ranges available to buy online with technical back up and years of experience in the safety footwear market calls to find out why were one of te best suppliers of safety boots & Safety Shoes.


Contact info

4.2

Great

TrustScore 4 out of 5

167 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Order placed on a Wednesday evening…

Order placed on a Wednesday evening (late), item arrived early Friday morning. Very good timing. Pleasantly surprised by the improvement of Yodel delivery because they used to be very bad.
The item is of very good quality. Ordered to replace an equal one. Been using safety shoes for 12 years and these are the best ones I had so far, considering quality/price.
Definitely will use this company again.

10 April 2026
Unprompted review
Rated 4 out of 5 stars

Simple website to navigate

Simple website to navigate, good quality products and easy to order what you want, only gripe is that they used Evri, luckily my parcel was actually delivered on time instead of just dumped somewhere random or sitting on the driver's van for weeks on end.

23 March 2026
Unprompted review
Rated 3 out of 5 stars

Stock Item.

Firstly, great website and customer service.
I ordered the boots online as they said they were in stock.
Got an email the next day to say that they weren’t and it would be a 5-7 working day delay.
Normally that wouldn’t have been a problem but I needed the boots sooner.
I called customer service who understood my situation and offered a replacement item or a full refund.
I chose a refund which was processed the same day.
Great customer service.

13 March 2026
Unprompted review
Rated 2 out of 5 stars

Don't waste your money here

Boot haix airpower lasted 14 months of light to medium use and lace hook pulled out!!
Expect far better and longer for money.

6 February 2026
Unprompted review

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