Booking was easy. Garage itself appeared not to have a lot of staff for reception purposes. Good price. Communication not very good expected call when car ready did not receive rang after 2 hour... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The booking process and price were good and finding a garage was useful. My only comment about the garage was that they indicated my car was dirty, it was dusty but I had cleaned the windows, but I... See more
The Sales executive Gemma Wordley was very pleasant and approachable and so empathetic to our concerns on making the decision to downsize and move. It is still not an easy decision for us to make but... See more
Booked to have rear brake pads changed on my car at home the day after returning from holiday. Everything went smoothly and in double quick time and advice was given regarding discs and tyres while... See more
Company details
About The AA Smart Care
Written by the company
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Contact info
United Kingdom
- theaa.com/car-care/book/start
3.9
Great
19K reviews
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Great service
First time using service and I can’t fault the service I have been given. I had a new started motor fitted.
13 August 2026
Service and M.O.T.
Got my m.o.t at a discount with the service . Done in 4 hours - would be all day if I'd had chose to have it done at main dealership.
All work and checks were documented and parts and labour garenteed by the AA
11 August 2026
Good friendly professional service from…
Good friendly professional service from the Mechanic who attended to fit New rear Brakes.
12 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent experience
Prompt arrival, excellent communication from office pre - appointment. Mechanic/ engineer extremely helpful cheerful and informative and the process was quick and efficient, he went above and beyond answering my questions and left only when he felt I was reassured thank you AA!
12 August 2026
Reply from The AA Smart Care
Great to hear 😁.
Quick and Easy
12 August 2026
The mechanic arrived at my place at the…
The mechanic arrived at my place at the right time and serviced the vehicle within stipulated time! Keep it up!
12 August 2026
The service engineer that came to carry…
The service engineer that came to carry out maintenance on my vehicle was very polite and professional, you felt he was conscientious about his work.
12 August 2026
It took less time than I expected for…
It took less time than I expected for the job to be done. The mechanic asked the relevant questions about where my car was parked. To my surprise the time Tom said he will be done was actually less than that. Well done mate!
12 August 2026
On time and informative
12 August 2026
Great no fuss service
Great no fuss service. I was contacted by text keeping me up dated as to when the mechanic would arrive. The engineer called me about 10 minutes before he arrived. Servicing done, log book stamped and report emailed to me. Definitely will use AA Smart Care again
12 August 2026
Well worth the money
Polite cheerful engineer. Found the problem very quickly and was very helpful.
Really useful service.
12 August 2026
Easy and straight forward...great if…
Easy and straight forward...great if you have off street parking and great value for money.
Mechanic was good polite and tidy
12 August 2026
The Sales executive Gemma Wordley was…
The Sales executive Gemma Wordley was very pleasant and approachable and so empathetic to our concerns on making the decision to downsize and move. It is still not an easy decision for us to make but the main thing is she confirmed that should one of us be left on our own there will always be support available. That is KEY.
12 August 2026
It was so convenient
It was so convenient having the brake pads replaced on my own driveway. Kenny was friendly and very helpful, showing the condition of the old brake pads to us, and providing information about more AA mobile servicing options we could use.
12 August 2026
Reply from The AA Smart Care
We're so glad to hear that your mobile brake pad replacement was convenient and that our mechanic provided such helpful service! 💛🔧
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