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RAC Mobile Mechanics Reviews 

38,097
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21,617 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mechanics for being exceptionally polite, highly professional, and always explaining the required repair work clearly to vehicle owners. Many people find the online booking process remarkably straightforward and truly appreciate the incredible convenience of having skilled technicians service vehicles right at their home. However, some customers also noted frustrating issues with occasional inaccurate diagnostics or mechanical mistakes made during the service. A few other people also felt that customer support communication and appointment scheduling could sometimes be quite unreliable and difficult to manage.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, polite, and competent... See more

Customer service

Consumers find customer service to be a positive experience overall, frequently praising friendly and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments online... See more

Product

Reviewers highlight ambiguous aspects of product performance, with highly varied experiences reported. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael did a great job in very hot conditions. He collected the necessary part and fitted it with great attention to detail and skill. He was courteous, informative and very personable. My only criti... See more

Rated 5 out of 5 stars

My first experience of remedial work conducted without having to drive to a repair shop.Connor kept me informed of his estimated arrival time.He did a top notch brake replacement,explaining each secti... See more

Rated 5 out of 5 stars

Very easy to book and was done with Keegan Machanic from local area Shirebrook Mansfield Nottinghamshire. All road tested afterwards and left with a fuel additive to fill into fuel take on next refill... See more

Company replied

Rated 5 out of 5 stars

David who came out to fit my battery was absolutely amazing! Kept me updated on everything that was going on and made sure I was put at ease before going! Even did everything he could to help towards... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(38,097)

21,031 reviews in the last 12 months

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Rated 5 out of 5 stars

Top notch

We had a service on our van, we didn’t have to wait long for an appointment either. the guy was lovely, very polite and friendly. He did a thorough job. Will definitely get another service in the future. We would highly recommend RAC

18 August 2026
Rated 5 out of 5 stars

RAC Mobile Mechanic Repair

I used RAC Mobile Mechanic to replace a broken auxiliary belt for the alternator and have the brake fluid changed on my MR2. It looked like a very fiddly job, but Joe the mechanic did an absolutely amazing job. I’m really pleased with the repair and so happy to have the car back on the road.

I would highly recommend RAC Mobile Mechanic to anyone. The service was excellent, Joe was extremely helpful and professional, and he’s a real credit to RAC. Thank you, Joe!

Reference: 982066

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Slick performance

Everything was slick and professional from booking through to the completion of the task (new battery installation). The mechanic (badge # 8511) even gave supplementary advice outside the scope of the specific job being undertaken. Would recommend.

18 August 2026
Rated 5 out of 5 stars

5☆ in every way possible!!

I've been an RAC Member since October 2024 & my late mother was an RAC Member for 20+ years & in my personal opinion Alex-8567 is a credit to RAC!!....& I'll explain why :-

Not only did Alex-8567 complete a fantastic service on my car (my Dad's words)!!
He was punctual, polite, knowledgeable & 100% transparent & also provided a professional, kind, non-judgemental & patient Customer Service!!
To say that's greatly appreciated!!....Is an understatement!!

Alex-8567 went above & beyond being a Mechanic!!....He explained his findings & thoroughly talked me through his Report!!
So that I was able to understand everything 100% before he left!!....Instead of just emailing it over for me to have a read over!!
(That's very RARE from my past experiences)!!

Keep up the good work Alex-8567, if only there were more Mechanics like you!!....You're a ☆!!

Overall 5☆ Service ~ 5☆ Customer Service ~ 5☆ Happy Customer!!

Lindsey 🤗 xx

14 August 2026
Unprompted review
Rated 1 out of 5 stars

My experience with the RAC is usually…

My experience with the RAC is usually very positive however this time the Technician was rude and uncooperative having me moved the car to an inconvenient spot which meant he was in everybody’s way.

Service has been completed on my car, however when I asked the technician if he had reset the service inspection counter on my car, he said yes only for me to discover that he had reset the oil change service indicator so now I have no idea where my car next needs an oil change.

The technician also moved my seat and failed to put it back even though it has a memory function. He also altered my mirrors and failed to put them back as well, even though he didn’t go out on a test drive.

Very poor extremely disappointed in the RAC

18 August 2026
Rated 5 out of 5 stars

Alex 8567

Alex was on time and carried out the necessary service at my place of work in a professional and friendly manner
- I would definitely recommend

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Kyle mobile id 5477

Kyle was very polite and very easy to speak with , he done a straight forward initial report and found faults with car. Explained the faults with me and I am deaf he made sure I understood him. Amazing service from Kyle would use again thank u

18 August 2026
Unprompted review
Rated 5 out of 5 stars

What a fabulous experience

What a fabulous experience. Bradlee was polite and efficient and very helpful. He told me that my brake discs were fine and didn’t need doing, so just replaced my brake pads. He worked quickly too. How refreshing that I only had the work done that I actually needed! I would really recommend this RAC service. It was brilliant!

18 August 2026
Rated 5 out of 5 stars

Alex - 8567

Alex kindly called ahead to let me know he was on his way. Before replacing the car battery he took the time to carry out several checks and made sure there were no other faults. He worked efficiently, explained everything clearly and talked me through the warranty that came with the new battery. His van was tidy and well organised. He’s a friendly professional taking pride in his work.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Sam was fantastic

Sam was fantastic - we really appreciate the home service, communication was amazing and the service was efficient and thorough. Thank you so much!

18 August 2026
Rated 5 out of 5 stars

Really quick response

Really quick response, lovely guys, so polite and helpful. Rob came today to fit the new battery and he was so professional, friendly and efficient, thank you.

18 August 2026

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