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RAC Mobile Mechanics Reviews 

41,892
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 22,426 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly professional, friendly, and efficient mechanics who arrive promptly at their homes to complete vehicle repairs and routine services seamlessly. Consumers also note how remarkably straightforward the online booking system is, saving them valuable time compared to traditional garage visits. However, some people mentioned experiencing frustrating communication issues, such as having to wait or repeatedly call back regarding appointment times due to sudden cancellations and rescheduled visits. Additionally, a few reviewers noted ongoing difficulties when trying to get adequate assistance or resolve unexpected scheduling problems through customer support channels.

What people talk about most

Service

Customers had positive experiences with service, frequently praising the convenience of having repairs and... See more

Staff

People report positive experiences with staff, highlighting that mechanics and advisors are consistently... See more

Customer service

Consumers find customer service to be extremely helpful and courteous throughout their interactions.... See more

User experience

Reviewers highlight high satisfaction regarding the user experience, noting it was brilliant from start to... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple and straightforward it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a repair carried out by Alex - ID- 8567. We were so impressed with Alex he was knowledgeable , friendly and very efficient. He carried out our repair a few days early too saving us taking a day... See more

Rated 5 out of 5 stars

Booking the repair was pretty easy to do online. Got message updates and mechanic called the evening before to give me a time frame for the repair. Also received a text when he was arojnd 15 minutes a... See more

Company replied

Rated 5 out of 5 stars

Keegan visited today and was....just brilliant! A new, quality battery installed within minutes and then the car's software updated to match the battery with the vehicle electronic management suite. A... See more

Rated 5 out of 5 stars

Communication kept informed of how long they was going to be and then phoned when here both was very polite Wayne completed changing the battery and done the test drive all was completed really qui... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

42K reviews

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4.8

All reviews

(41,892)

21,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Adam - the mobile mechanic solved the problem.

Adam - the mechanic kept in touch with us at all times and rang to let us know when he would arrive.
On arrival he listened to me tell him what the fault was and did a diagonistic computer check.
A fault was found and he corrected it and got the car running as it should be.
Adam was a very cheerful and knew he was very efficient at what he did.

9 October 2026
Rated 5 out of 5 stars

RAC repair

Mechanic turned upon time. Very pleasant road side manner. Very courteous. Job repaired in no time. Very pleased with service provided.

12 October 2026
Rated 5 out of 5 stars

Mechanic was very flexible and due to…

Mechanic (SJW8399) was very flexible and due to an emergency vet situation, met me at a different location (not too far away). He was really polite, friendly and helpful despite having this detour and would thoroughly recommend him.

12 October 2026
Rated 5 out of 5 stars

Wayne my Mechanic was on time and kept…

Wayne my Mechanic was on time and kept me informed of his arrival the night before and the morning before arrival, He was friendly and advised me of issues with my car very informative and I would definitely use RAC Mechanic’s again. Thanks Wayne for all your help. Kind regards, Christine.

12 October 2026
Rated 5 out of 5 stars

Ordered a battery and RAC Mobile using Amazon

Ordered a battery and RAC Mobile Mechanic through Amazon. I hadn't seen this service before, and it was worth a go. What could go wrong? It turns out the manufacturer-specified battery I ordered for my car didn't fit. Our Sussex-based RAC mechanic, Sam, was fantastic. His pre-arrival communication was great; he arrived on time and was ready to get started. I could see he was passionate about working for the RAC; however, during installation, we both scratched our heads because the securing bracket wouldn't fit. While I appreciate that ordering the battery was my issue, Sam's service at the RAC was second to none. Brilliant but I need to buy another battery.

I've since spoken with the manufacturer to update its website with this battery information, and with Amazon, who will credit me back and collect the battery from my home address.

I would highly recommend RAC Mobile Mechanic, even though, on this occasion, it didn't go to plan. Back to square one for me.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

A great Experience

A Mobile mechanic came out today to fix my van and was great. Scott Wilson arrived on time, communicated before hand with an eta and got stuck straight in and had my van back on the road in under 2hrs! Great chap, very friendly and a great service provided.

12 October 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. I was contacted the day before by Richard Mills (8655) the mechanic to make sure everything was ok and on the morning of the service he phoned me to give an eta. He carried out the service and test drive on my driveway. I would definitely recommend using the RAC Mobile Mechanics for a car service, it is so convenient.

12 October 2026
Rated 5 out of 5 stars

Range Rover battery change

I had my battery changed today by Dave. He was professional and friendly, very customer focused. I am very happy with the service, I use him again.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

Jay did a great job! He arrived ahead of time, called me in advance to confirm an earlier than expected appointment, fitted a new starter motor and was off to his next job within an hour. The payment was processed easily on the doorstep.

12 October 2026

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