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RAC Mobile Mechanics Reviews 

38,128
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21,617 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mechanics for being exceptionally polite, highly professional, and always explaining the required repair work clearly to vehicle owners. Many people find the online booking process remarkably straightforward and truly appreciate the incredible convenience of having skilled technicians service vehicles right at their home. However, some customers also noted frustrating issues with occasional inaccurate diagnostics or mechanical mistakes made during the service. A few other people also felt that customer support communication and appointment scheduling could sometimes be quite unreliable and difficult to manage.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, polite, and competent... See more

Customer service

Consumers find customer service to be a positive experience overall, frequently praising friendly and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments online... See more

Product

Reviewers highlight ambiguous aspects of product performance, with highly varied experiences reported. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael did a great job in very hot conditions. He collected the necessary part and fitted it with great attention to detail and skill. He was courteous, informative and very personable. My only criti... See more

Rated 5 out of 5 stars

My first experience of remedial work conducted without having to drive to a repair shop.Connor kept me informed of his estimated arrival time.He did a top notch brake replacement,explaining each secti... See more

Rated 5 out of 5 stars

Very easy to book and was done with Keegan Machanic from local area Shirebrook Mansfield Nottinghamshire. All road tested afterwards and left with a fuel additive to fill into fuel take on next refill... See more

Company replied

Rated 5 out of 5 stars

David who came out to fit my battery was absolutely amazing! Kept me updated on everything that was going on and made sure I was put at ease before going! Even did everything he could to help towards... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(38,128)

21,031 reviews in the last 12 months

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Rated 1 out of 5 stars

Rang and booked a diagnostic

Rang and booked a diagnostic, paying for the early slot only to get a call from the mechanic to say he wouldn’t be there until late morning as he was being sent from 2.5 hours away. He confirmed what I had told him over the phone and tried to book the job in but couldn’t. I was told that the office would call me back later that day - no call came. I ended up ringing 3 days later and they wouldn’t take the job as they couldn’t find the vehicle to match the part despite the dealer being less than 1 mile away. Waste of time and money

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Nathan kept me informed prior to his…

Nathan kept me informed prior to his visit. Upon arrival he explained what he was going to do and then got on and did it. He also answered my questions after he completed the work. Much better than chasing my dealer service department and having to deliver (and collect) the car!

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Hi had a RAC service booked for today…

Hi had a RAC service booked for today had a call yesterday confirming they would be coming between 12/5 today had a call today at 1500 hours telling me they couldn’t attend if I would have cancelled it at short notice it would have cost me £50 tried to reschedule for tomorrow as am going away Friday they told me it would be the 27/08/26 great company funny thing I have had my renewal for there breakdown cover today that will be cancelled as well so that’s going to save me £275 I will go to a reliable company who turn up when they promise so don’t touch this company

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Car service

Niall was very professional, efficient and friendly.
He explained clearly what some of the upcoming issues were likely to be.
An easy experience from booking through to the completion of the service itself.

18 August 2026
Rated 5 out of 5 stars

RAC car service at home

What a brilliant way to have your car serviced, no hassle no waiting at garages, I had the RAC round home to do a full service on my car today and he was brilliant, very reasonable priced at home,

18 August 2026
Rated 5 out of 5 stars

An excellent recommendation for the RAC

Ollie was very pleasant and good natured, he kept us fully informed on his planned arrival time and arrived when promised. The work he did was faultless and he explained everything fully, based on this experience I plan to use the RAC for my next annual service

18 August 2026
Unprompted review

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