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RAC Mobile Mechanics Reviews 

38,077
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21,617 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mechanics for being exceptionally polite, highly professional, and always explaining the required repair work clearly to vehicle owners. Many people find the online booking process remarkably straightforward and truly appreciate the incredible convenience of having skilled technicians service vehicles right at their home. However, some customers also noted frustrating issues with occasional inaccurate diagnostics or mechanical mistakes made during the service. A few other people also felt that customer support communication and appointment scheduling could sometimes be quite unreliable and difficult to manage.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, polite, and competent... See more

Customer service

Consumers find customer service to be a positive experience overall, frequently praising friendly and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments online... See more

Product

Reviewers highlight ambiguous aspects of product performance, with highly varied experiences reported. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael did a great job in very hot conditions. He collected the necessary part and fitted it with great attention to detail and skill. He was courteous, informative and very personable. My only criti... See more

Rated 5 out of 5 stars

My first experience of remedial work conducted without having to drive to a repair shop.Connor kept me informed of his estimated arrival time.He did a top notch brake replacement,explaining each secti... See more

Rated 5 out of 5 stars

Very easy to book and was done with Keegan Machanic from local area Shirebrook Mansfield Nottinghamshire. All road tested afterwards and left with a fuel additive to fill into fuel take on next refill... See more

Company replied

Rated 5 out of 5 stars

David who came out to fit my battery was absolutely amazing! Kept me updated on everything that was going on and made sure I was put at ease before going! Even did everything he could to help towards... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(38,077)

21,031 reviews in the last 12 months

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Rated 4 out of 5 stars

Very thoroughly done and very polite

Very thoroughly done and very politely handled.It would have been great, though, if he had also shared some knowledge about the hybrid mechanism. Everything seemed absolutely fine when it was sold to us, but within a year it started showing a few issues—some of them quite serious.
Thanks again for your recommendations and for getting everything repaired so promptly and in a timely manner.

10 August 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Sunil, we're glad to hear that everything was handled politely and that the repairs were prompt. We understand your concern about the hybrid mechanism and the issues you've experienced since purchasing the vehicle. We appreciate your feedback and are always here if you need us in the future.

Very best, Brad

Rated 1 out of 5 stars

I had brake pads fitted by them

I had brake pads fitted by them on 9 June 2026. After they left, I drove the car and a message flashed up: brake failure stop safely. There was panic on my part, and I immediately braked, and the brakes seemed to be working fine. I immediately raised a complaint to RAC and the mobile mechanics. Got a standard reply that they will reply within 8 weeks. This is for a brake failure light coming up. Tried mobile mechanics, and eventually, after a few days, they turned up and said one of the sensors was not working and they would report it to the office. Nothing happened. Then I received an email that they have investigated the matter and do not hold RAC responsible because the ABS light was on before the pads were put on. I sent an email back saying the brake failure light only came up after they changed the pads. Since then they have not replied back.
Pathetic after-sales service. I have full RAC cover, which I won't be renewing with them.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

This is such a great service to have!

This is such a great service to have. My brakes needed replacing but it being the summer holidays it is hard finding the time to go to a garage with 3 children and having no car for the day. The mechanic Jay called ahead of time with an ETA. He arrived and carried out the work very quickly. He pointed out a few things that needed looking at and was professional at all times.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Booked service 6th June after the…

Booked service 6th June after the service went on holiday and drove over 500 miles round trip. Got home oil all over the drive and the engine. He left dipstick up 4 inches and put too much oil in. 18th August still done nothing about it.

6 June 2026
Rated 5 out of 5 stars

Home service

Absolutely brilliant ,first time of using RAC at home service, would definitely recommend to family and friends
Darren was brilliant very clean and informative probably took about hour and half but no sitting in service stations could carry on with my day.
Will definitely book nexts year service with RAC great communication and great break down of everything that was checked and carried out.

17 August 2026
Rated 5 out of 5 stars

Zak Hunter gave confidence and was very…

Zak Hunter gave confidence and was very knowledgeable. Carried out the work very professionally which was more than can be said for the main dealer where we purchased the car. Would highly recommend this service and would definitely ask for Zak again.

17 August 2026

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