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RAC Mobile Mechanics Reviews 

38,171
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,716 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mobile mechanics for being exceptionally friendly, knowledgeable, and professional during home appointments. People also appreciate the wonderfully smooth online booking process and the incredible convenience of getting their vehicles repaired right outside. Some reviewers were not happy with occasional scheduling delays, unexpected wait times, and communication gaps. A few customers also noted specific maintenance mistakes, mentioning instances where too much oil was added or errors occurred during servicing. Some others also mentioned poor experiences with parts handling or getting timely help from customer support teams.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, polite, and competent... See more

Customer service

Consumers find customer service to be a positive experience overall, frequently praising friendly and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments online... See more

Product

Reviewers highlight ambiguous aspects of product performance, with highly varied experiences reported. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication from RAC from the moment I booked a home visit battery replacement was excellent. On the day of visit, Cole, the Mechanic, phoned me and gave me a very accurate estimated time of arriva... See more

Rated 5 out of 5 stars

Michael did a great job in very hot conditions. He collected the necessary part and fitted it with great attention to detail and skill. He was courteous, informative and very personable. My only criti... See more

Rated 5 out of 5 stars

Zak Hunter gave confidence and was very knowledgeable. Carried out the work very professionally which was more than can be said for the main dealer where we purchased the car. Would highly recommend t... See more

Rated 5 out of 5 stars

The mechanic arrived promptly. He worked hard and pointed anything that were OK now but should be watched for the future. He was also very politr and answered any questions that ai asked. However yo... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(38,171)

21,124 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience

Excellent experience. I've never used RAC's mobile mechanic service before but after my local garage returned a car to me in a worse condition than I'd driven it in, I found myself needing a reliable mechanic and would never return to them. I booked a service with RAC online, and it was really straightforward. I received email and text confirmations, and my mechanic, Zak H, called me the day before to confirm his estimated arrival. Having a mechanic come to my home address rather than find a new garage was also a bonus.

Zak was fantastic. He put me at ease, was professional and proficient and serviced my car thoroughly - changing the oil, checking everything and refilling fluids. He also let me know about the brakes and clutch, which I'm very grateful for. Highly recommend Zak and RAC mobile mechanics and I'd definitely use them again.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

We have not used the RAC Mobile Mechanic’s service until now but was very impressed with the service & how quick our appointment was booked in and the confirmation emails etc we received.
Our mechanic was Alex -8567. He messaged me the night before our appointment advising us of an hour time slot when he should be with us the following morning. That was really great so that we knew who we were expecting and an idea of when he would be arriving. The whole process of getting updates by email & text and then Alex rang nearer to our time slot to confirm his actual arrival time which was really helpful. It kept us fully informed every step of the way.
Alex needed to replace the fan belt tensioner on our car as it was making a lot of noise and we would have lots more problems if not replaced. Alex did such a brilliant job & a lovely guy. He explained everything clearly & replaced the part for us and was really knowledgeable and so helpful.
He also mentioned that the front tyre on the drivers side was really worn on the inside that we so we would need to replace asap and would be a good idea to get the tracking checked also. Really appreciated him taking the time to let us know about the tyre & tracking so that we could get it sorted quickly.
Thanks Alex for looking after us so well. We were really impressed & really do appreciate your help and for sorting our car problem out so quickly! Excellent customer service! ☺️

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service I highly recommend…

Excellent service I highly recommend and will be using again. Full service done of VW Golf and I didn’t have to leave the house. Shaun the mobile mechanic was friendly, professional and knowledgeable. Price was also less than the garage I normally use.

17 August 2026
Rated 1 out of 5 stars

RAC full serviced on my car today 50…

RAC full serviced on my car today 50 minutes you can not do a service in that time I ring to complain they sent a report road tast completed 1 mile car never moved off the driveway please send someone to check the work I will wait for your response thankyou there is a camera covering my driveway I'm going on Facebook to ask the question

18 August 2026
Rated 5 out of 5 stars

Had to have RAC revisit after having…

Had to have RAC revisit after having rear disc and pads fitted to my Skoda Octavia, there was a noise when reversing, RAC diagnosed problem with faulty pads, changed pads and discs again without any hassle, the Rac technician Carl Melvin was first class so polite and a very tidy worker, a credit to the Rac,Contacting the Rac mobile team is so quick and hassle free, answered within minutes brilliant service would highly recommend.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

SATISFIED CUSTOMER

Phoned RAC when car would not restart.Call was logged by v friendly and experienced staff. The mechanic Andrew ID 7268 arrived in just approximately 1 hour .Such a friendly member of your RAC team.Got straight to work on finding the problem..He explained everything he was doing and advised us what to do if the problem happened the next day..It didn't.but under his advice we have.booked it.into a garage to have this steering lock immobiliser checked...

17 August 2026
Unprompted review

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