As predicted by those 'in the know' the premium (when eventually provided) was less than the previous year's. Unfortunately I did not receive notice of the lower premium until just a few days before p... See more

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The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
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United Kingdom
- rac.co.uk/insurance
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Proficient
Guidance so easy to follow . I have found the RAC to be so helpful and competent .
Great service and easy application
Great service and easy application, all at a super price
Good Insurance Renewal Price.
As I've got RAC Breakdown service
So easy and all online
Managed to speak to someone to discuss…
Managed to speak to someone to discuss sorted with minimal fuss.
Really easy to navigate site, multiple choices
Really easy to navigate site, lots of choices to be had, trusted branded name and great price.
Renewal price
A fair renewal price which made me stay with the RAC
I did do a comparision with other insurers and the RAC one was favourable for my needs .
First time with RAC insurance
Easy on comparison site your two offered policies gave value for money compared with the company I was with, as I felt ripped off by them. I’m hoping not to use the policy but if I do I hope all will go well.
Excellent service from start to finish.
Excellent service from start to finish.
Very helpful customer service staff.
Talking to uk advisors
We have no problems understanding how…
We have no problems understanding how it works & we are happy to have 2 cars with them.
On line service was not reliable.
On line service was not reliable.
Had to cancel my insurance before it started and got charged a ridiculous amount, admin fee admin fee and another fee.
DO NOT RECOMMEND, disappointing as roadside had always been reliable.
Dont bother with insurance.
The price of the renewal was good
The price of the renewal was acceptable and the process was very effecient
Concern.
I reported an incident in which my car was slightly damaged , a few scratches here and there. My reason for doing this that I thought I was responsible, mainly because the other driver was almost hysterical and blaming me for what had occurred. When I returned home it was obvious the front of the other car hit my rear side passenger door. This was my first accident.
I am 96yrs old have been driving from the age of 25yrs. I have put CONCERN as the title because the RAC were very helpful and phoned me the next day to see if I was OK.
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