Car insurance is a bloody racket tbh but this year the cheapest option that wasn't a hideous policy was the RAC and the cover is pretty good for the money when you compare it to other less well know... See more
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The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
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Reply from RAC Car Insurance
competitive quotation from a well respected company, easy process to take out the policy

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Straightforward process on a well designed website. Clear directions and competitive pricing. Also, the offer of free breakdown cover was a significant incentive.

Reply from RAC Car Insurance
When my renewal time came up the price for renewal had risen by about 15%. When I declined the auto renewal a new offer arrived closer to last year's price. I would have accepted this if it had been the original price offered, but as I dislike this kind of attempted trickery I declined. I would even have declined an even lower offer on principle. I was having some reservations anyway as I do not wish to engage via an app in an emergency situation. I have therefore moved to an insurer whose breakdown cover offers a dedicated phone line contact

Reply from RAC Car Insurance
Everything was straightforward and easy to follow no problem at all

Reply from RAC Car Insurance
The guy on the phone from the RAC. Was excellent he explained everything in order. Very clear and unstanding. 10 out 10

Reply from RAC Car Insurance
Very disappointed that when setting up the free recovery that went with this renewal. I ended up with two separate accounts.
Very poor IT System

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Setting up the insurance was simple and very efficient...but when my bank alerted me that 'Budget' wanted to set up a DD, I didn't know who it was. I had previously been insured with budget and had a wrangle with them for auto renewing, which I did not ask for...so I cancelled the DD.
Apply for the DD with RAC in the title!
The connectivity to the cue database is flawed

Reply from RAC Car Insurance
It was so very easy to Organise my Car insurance

Reply from RAC Car Insurance

Reply from RAC Car Insurance
It was quick & easy as I did everything myself.

Reply from RAC Car Insurance
easy to input details of car etc, thought the price had gone up a bit too much

Reply from RAC Car Insurance
i am not sure if this has been set up can you please let me know

Reply from RAC Car Insurance
I am far from computer literate yet even I slowly and sensibly found my way through.

Reply from RAC Car Insurance
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