The AA have an excellent call centre the people you speak to are easy to understand and there is very little background noise. They are slightly dearer than the "low cost" options but they don't imp... See more
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The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
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We needed a quote for our new electric…
We needed a quote for our new electric CHR, and we received pro
fessional service.
Home insurance policy review
The product appears great value for money , without compromising the quality of the policy , but like all insurances making a successful claim is the benchmark to giving a complete account of the companies performance .
easy to do good value able to chat with…
easy to do good value able to chat with human without too much of a wait
I was No2 days late in paying for my Home…
I was 2 days late in paying for my Home insurance as i just received the letter due to post office dilivering late .I mentioned this and was willing to pay what was stated on my Renewal but was told i had to start again and had to pay extra which i had no choice and paid. This wasnt my fault and why should i pay extra
Friendly and helpful staff
Friendly and helpful staff at the call centre , great to speak to a real person who I could actually understand. This means a lot to customers like myself.
I received a very competitive quote for my motor insurance and I will definitely be using the AA again in future
The price was good
The price was good. Just a little confusing when getting this on line as it said initially that things where included in the price, but then later said it could be added. Eventually we phoned them with the policy number to clarify everything and the agent was very helpful
easy to arrange insurance while drinking coffee
When it comes to the formalities of signing a home insurance policy, I can say it's very good. As for a potential claim, I don't know how it will turn out. I hope I never have to make a claim, but I believe it's still good.
Competative price with same cover as…
Competative price with same cover as previous provider
My car insurance renewal was a shock!
My car insurance renewal was a shock!
The price had gone up such a lot. A family member said call someone they recommended but that quote was hundreds more!! then Go. compare popped in my head and I chose from the comparisons - the AA, - who were easy to talk too and very helpful. I have more cover now for a lot less money and the confidence of knowing the AA will not let me down . Thank you
May use AI-assist with repliesRead more
Confusion over AA's multi-car discount…
Confusion over AA's multi-car discount offer left us bewildered and very disappointed.

Reply from The AA Insurance
Straightforward experience
Process was very straightforward.Good price for excellent cover.
Easy to navigate 👍
Easy to navigate 👍
Competitive price👍
Service: if it's as good as the website I will be very happy 😊
Web experience is confusing
Website is confusing. We have 2 accounts for our 2 family cars as we're apparently not allowed 2 cars on one account. Details in the accounts remain confused and incorrect

Reply from The AA Insurance
The process of taking the cover out was…
The process of taking the cover out was fine yet it will remain to be seen how the service will be if l need to claim in the future
Easy to find good priced home…
Easy to find good priced home insurance. And every detail of cover was explained making it clear what was included

Reply from The AA Insurance
Price much lower than previous insurer
Price much lower than previous insurer, and I have additional cover. Easy to use web site, and nice to be with a reputable brand.
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