Of course the AA has had a good reputation ever since I can remember. But it always came out more expensive than others. This year it compares favourably with other companies and also promises that t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick, easy and straight forward! Called them up to sort my car insurance, I wasn't kept waiting very long before Andrew took my call. He made sure I understood everything before proceeding to the... See more
Company replied
Doing house insurance is a right pain. You can use the online tools with comparison sites etc, but when you dig into their offers, the price invariably goes up and cover may not be what you expected.... See more
Each year I normally choose the cheapest contents-only cover for my own flat (the 8 flats are covered by a Zurich block policy for the whole building) and generally pay around the £40 mark. On the Co... See more
Company details
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
4.6
Excellent
46K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Trustworthy AA
I was pleased the AA were able to offer us competitively priced insurance as we trust you
6 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Straight forward
Straight forward, easy to make purchase through comparison site. Competitively priced. What's not to like?
6 August 2026
Reply from The AA Insurance
Love to hear it 💛.
Reply from The AA Insurance
We appreciate your feedback regarding our pricing and the quick change you made. We hope you're okay.
The AA customer service agent was…
The AA customer service agent was brilliant & excellent in providing my cover.
Thank You.
6 August 2026
AA car insurance
I was really pleased with my quote l saved £352-56 with my renewal quote from Direct Line . The young man on the phone was so helpful and patient with me . An exceptional experience with AA car insurance
4 August 2026
The.advisor was very helpful and sorted…
The.advisor was very helpful and sorted out my issue immediately. It made a pleasant change to speak with someone who could deal with my issue
6 August 2026
Nice to talk to a human being ,a very …
Nice to talk to a human being ,a very pleasant one at that.
6 August 2026
Reply from The AA Insurance
Great to hear 😁.
I put in both my details and my…
I put in both my details and my husbands in both the comparison site and the AA site, however when I purchased the policy I realised his details were not on there, despite being added. When I rang AA I had to pay another 27.00 which I thought was unfair
5 August 2026
Reply from The AA Insurance
We're truly sorry to hear about the frustration and inconvenience you experienced when trying to add your husband's details to the policy. We understand why you would feel it was unfair to be charged an additional amount, especially after believing the details had already been included. We appreciate you bringing this to our attention.
Service and website good
5 August 2026
The online application was not…
The online application was not successful, therefore I phoned for help . This was seam free thereafter and the person that helped me to create the outcome of having my new car insured
6 August 2026
Shaun was extremely helpful and…
Shaun was extremely helpful and informative in getting me a decent quote, explaining things very well.
6 August 2026
So far ok can't write anything else as…
So far ok can't write anything else as the car insurance doesn't start yet
4 August 2026
Excellent experience for car insurance 😂
6 August 2026
Home insurance
Very happy with my cost of my home insurance and the help that Ashley gave me it was all first class
5 August 2026
Reply from The AA Insurance
💛.
So helpfully in all ways
6 August 2026
Got car insurance lower than last year.
6 August 2026
Really easy to use the website
Really easy to use the website. Easy to upgrade cover and add more.
6 August 2026
Reply from The AA Insurance
Amazing stuff 😁.
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