Omega Rental Cars - Auckland City Reviews 1,207

TrustScore 4.5 out of 5

4.7

75 Beach Rd, 1010 Auckland, Auckland, NZ


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See what reviewers are saying

Rated 5 out of 5 stars

I m very happy with Omega service due to below reasons: 1. Fast response on email request. 2. Always gave good recommendation. 3. Simple and fast collect/ return car process. 4. Due to heav... See more

Rated 5 out of 5 stars

No problems picking up the car, friendly team member, clear explanations, car was in good condition, clean, fun to drive, great on gas. A curb even jumped into a wheel cover making a few scratches.... See more

Rated 4 out of 5 stars

The staff is extremely helpful and approachable. When we were troubled by whether our baggages able to fit in the small cars, staff wholeheartedly offered to help and provide ideas on how we can fit o... See more

Rated 5 out of 5 stars

Easy pick up and drop off. Unlimited mileage excellent as we did about 2600 miles. Comfortable Toyota Corrola. 2l engine recommended due to the climbs. Charming young woman gave us lift to the airport... See more


Company details

  1. Car Rental Agency
  2. Car Accessories Store

About Omega Rental Cars - Auckland City

Written by the company

Omega Rental Cars

25 yrs

Trusted by customers from around the world for over 25 years!


Why book with Omega

Upfront and Honest Service

With no hidden extras

24hr AA Roadservice

In the unlikely event of a breakdown, you're covered

Unbranded vehicles for added security

Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.

Trusted by 400,000+ customers

We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.

Free stuff!

We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.

Great value insurance options

Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL Excess

Senior Saver 65 Years+

Written by the company

10% discount for our most experienced drivers
We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.

COVID-19 Promise: Free Cancellation

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel
If you have a booking with us, and the NZ or AU governments brings in NZ Lockdown Alert Level 3 or 4 or Australian border closures which prevent you from travelling (or the bubble is suspended), we won’t charge you any cancellation or amendment fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The process to pick up the car was…

The process to pick up the car was quick and easy, no hassle, no waiting in a line. I extended my hire and arranged an alternative drop off location and the team found a way to accommodate me despite already having another booking for that vehicle.

14 May 2025
Rated 5 out of 5 stars

All round positive experience

No problems picking up the car, friendly team member, clear explanations, car was in good condition, clean, fun to drive, great on gas. A curb even jumped into a wheel cover making a few scratches. When I returned it and pointed out the scratches, the attendant said, "Oh, that, it's no problem". OK, great! It was an all round positive experience.

30 April 2025
Rated 5 out of 5 stars

A perfect road trip :)

I was really happy with my rented car, a toyota camry, which drove me and my friends perfectly through the northern Island of New Zealand. When I underestimated the distance back to Auckland, it was no Problem to extend the rental time for a fair price. The employees were really friendly and helpful. So everything was great!

12 April 2025
Rated 4 out of 5 stars

Good functional rental

Good communications, clear definition of owner-renter responsibilities, easy pick-up and drop-off. The car was clean, mechanically sound, performed efficiently and met all of our needs. A bit scratched for a car of its age and mileage, but in our case value for money.

2 April 2025
Rated 5 out of 5 stars

Excellent experience with Omega

Excellent experience with Omega. The whole booking process and quality of service was 1st class. Pick up in Auckland and and drop off in Christchurch was so easy. Excellent & reliable car which we hired for 40 days. Price of hire was very competitive and we would certainly book with Omega in the future.

5 April 2025

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