I m very happy with Omega service due to below reasons: 1. Fast response on email request. 2. Always gave good recommendation. 3. Simple and fast collect/ return car process. 4. Due to heav... See more
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No problems picking up the car, friendly team member, clear explanations, car was in good condition, clean, fun to drive, great on gas. A curb even jumped into a wheel cover making a few scratches.... See more
The staff is extremely helpful and approachable. When we were troubled by whether our baggages able to fit in the small cars, staff wholeheartedly offered to help and provide ideas on how we can fit o... See more
Easy pick up and drop off. Unlimited mileage excellent as we did about 2600 miles. Comfortable Toyota Corrola. 2l engine recommended due to the climbs. Charming young woman gave us lift to the airport... See more
Company details
About Omega Rental Cars - Auckland City
Written by the company
Trusted by customers from around the world for over 25 years!
Why book with Omega
Upfront and Honest Service
With no hidden extras24hr AA Roadservice
In the unlikely event of a breakdown, you're coveredUnbranded vehicles for added security
Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.Trusted by 400,000+ customers
We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.Free stuff!
We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.Great value insurance options
Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL ExcessSenior Saver 65 Years+
Written by the company

- 10% discount for our most experienced drivers
- We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.
COVID-19 Promise: Free Cancellation
Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Contact info
75 Beach Rd, 1010, Auckland, Auckland, New Zealand
- +64 9 377 5573
Replied to 56% of negative reviews
Typically replies within 1 week
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The affordability of the car was great…
The affordability of the car was great and throw in the unlimited kms perfect. I knew I was getting an older car however compared to other companies this car was still 5 years newer and cheaper than the competition.
The process to pick up the car was…
The process to pick up the car was quick and easy, no hassle, no waiting in a line. I extended my hire and arranged an alternative drop off location and the team found a way to accommodate me despite already having another booking for that vehicle.
Good Service
Minimum paperwork. To the point service. Clear cut terms and conditions and a very competitive price. Happy customer.
We had a great car and had an easy pick…
We had a great car and had an easy pick up and drop off, no issues at all
A great choice for a rental car
All round excellent experience with Omega. Friendly and helpful staff, reasonable rates and the car was great. We’d use them again.
Hire car was everything we hoped for
Hire car was everything we hoped for, easy pick-up and drop off. Customer service was friendly and efficient. Overall good company to deal with.
All round positive experience
No problems picking up the car, friendly team member, clear explanations, car was in good condition, clean, fun to drive, great on gas. A curb even jumped into a wheel cover making a few scratches. When I returned it and pointed out the scratches, the attendant said, "Oh, that, it's no problem". OK, great! It was an all round positive experience.
The staff were courteous and…
The staff were courteous and accommodating. Check in and car return was efficient and easy.
Great and easy
Great and easy. Take the zero liability insurance and you have zero to worry about. Good customer service, good and clean car. Super job guys
A perfect road trip :)
I was really happy with my rented car, a toyota camry, which drove me and my friends perfectly through the northern Island of New Zealand. When I underestimated the distance back to Auckland, it was no Problem to extend the rental time for a fair price. The employees were really friendly and helpful. So everything was great!
Good functional rental
Good communications, clear definition of owner-renter responsibilities, easy pick-up and drop-off. The car was clean, mechanically sound, performed efficiently and met all of our needs. A bit scratched for a car of its age and mileage, but in our case value for money.
Good service
Excellent experience with Omega
Excellent experience with Omega. The whole booking process and quality of service was 1st class. Pick up in Auckland and and drop off in Christchurch was so easy. Excellent & reliable car which we hired for 40 days. Price of hire was very competitive and we would certainly book with Omega in the future.
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