Cross Country Rentals Reviews 1,074

Fantastic experience with these guys. Great value for money, quick and responsive customer service and great follow up. We had a minor issue due to damage from a previous driver. The team were... See more

Easy online process to rent a economical and clean and tidy vehicle. Josh was very helpful from pick up at Airport to collection and return of vehicle processing. Will definitely be my first sel... See more

We thank Cross Country Rentals for their hospitality on offering an alternative when our original plan to rent a Sprinter van was sold out. They offered a new and clean Hiace van which was perfect for... See more

Absolutely awesome team to deal with. Trucks are super clean, tidy and great to drive like driving a brand new truck. Staff are amazing to deal with from the time of booking, through to pickup and dro... See more

On behalf of Te Paamu Rugby League Club, we’d like to thank Cross Country Rentals for an outstanding experience with our recent 12-seater van hire. From start to finish, the service was excepti... See more

Booking was simple. Staff were great and helpful regarding questions about the trucks themselves. When picked up truck the bloke behind the counter was excellent. Picked up and dropped off. Just super... See more

I found CCR very helpful and easy to deal with. I had a lot of questions when booking as I needed a 4WD off-road vehicle for a group trip, and details weren't all confirmed at that point, but everyone... See more

Fantastic staff both sides, good communication about vehicle & responsibilities & above & beyond help at drop off. Treated me with great respect. Great with changed drop off date & very nice feedback... See more

Excellent service! There was a mix up with our booking from our end and they were great to help us resolve and had a great experience. Great in person explaination of the features and Van was fanta... See more

I recently hired three 12-seater vans for a four-day trip, and I couldn't be happier with the experience. From the moment we picked up the vehicles to when we returned them, everything ran smoothly... See more

Awesome customer service from Andrew. He helped me pick the right van and worked around me for pickup and drop awesome. John went out of his way to pick van up @ meet up point much appreciated Hassl... See more

Excellent service from the staff, responsive and flexible as crazy things happen. Everyone was kind, understanding and they maneuvered with me as needed to adjust pickup as flights were canceled and c... See more

easy people to deal with who provided great customer service without any pressure. Provided a clear overview of costs involved vehicle was appropriate for the job required, clean and good instructi... See more

Easy pickup/drop off. Staff very helpful. GREAT price, value for money. Prebookin documentation easy. Minivans in excellent condition. No issues at all. This was a multi hire to a group. [ Levin and D... See more

Excellent from start to finish. The whole process from booking online to phoning direct to ensure I'd filled in the information correctly. Highly recommend and will definitely book again. Thanks... See more

The pick up was smooth & quick the drop off was easy fast and fantastic the car was very clean & very late model. I will alway use cross country rentals moving forward best car hire in the business

Great experience collecting and returning the car. The car was pretty new and had no problems at all throughout the entire trip of about 12 days… Manage to handle the mountain roads and steep slopes w... See more

Great customer service, we’re very polite and helpful. Well maintained vehicles for rent and I would highly recommend this company. Affordable price will definitely use again if needed.

An excellent car hire. Hyundai vehicle was presented in an immaculate condition and it drove v. well. Check-in and return of the car was smooth & efficient; hire was a value proposition. Staff were ag... See more

The team at Cross Country Rental Cars was amazing! They arranged a car for me from out of town in just 4 hours, and the pickup process was super easy and quick. I really appreciated their efficiency a... See more

The car was what we expected. Clean, functional. Despote the face that our plane was late and we landed outsiders opening hour cross x country organised the pick-up for us. I would definitly wor... See more

This was a very pleasant rental car experience.All the staff in this company are very satisfied.The price is also the best value for money, and it feels very reasonable.Will continue to rent.Really ap... See more

The easiest rental company we have ever used! We hired a furniture truck and couldn’t be more happier with the price and service we received. The lovely staff at Palmerston North also held on to my (f... See more

We have hired vans from cross country Rentals for our business Conder Construction for years. Every time they have given us a great van and workd in with us on times for pick ups and drop offs. Thank... See more

The office team were very helpful and great communicators. Picking up the vehicle was so easy with no additional surprises. An excellent briefing on the vehicle operation was given along with detai... See more

Fantastic interaction with team, beautiful vehicle, easy book in and return of vehicle. Grwat value. We have used this company for many years and recommended them to many Aussie travellers.

So helpful, patient and supportive in the vehicle set up. Van was so easy to drive, use and look after from that point on until returning, which again was super easy. Thank you! Great experience.

We had a group of twelve people visiting Hamilton for four days and most were unfamiliar with the area. Also to allow all to be together on planned visits a Cross Country vehicle was the obvious an... See more

Great vehicle and great service from the staff. The van was quite new and was very comfortable to drive We had a 10 seater van for 8 people which was nice and roomy. Everyone had enough luggage for 7... See more

Super friendly helpful and accommodating staff. Made the whole experience very relaxing. Even helped us pack or luggage into the two cars. Quick and easy to check in and check out.

Really bad experience I was advised by one of their team I could return the vehicle 24hours earlier and receive a discount. After returning the truck and asking the following day for an updated in... See more

Booking and contract completion simple and efficient. Vehicle ready before my arrival and, as always, immaculate. No problems with vehicle during hire and return smooth and simple.

By far the best, cheapest and truely personal service. I have used a range of companies for moving and Cross Country Rentals is now the only one I will use. Highly recommend.

We were picked up from the airport quickly after arriving by 2 gentleman that were friendly and informative about some of the attractions we wanted to visit. They gave us good directions on how to get... See more

Lovely staff in the office. The late delivery back service was great. The man on the phone was very encouraging and guided us through the return process perfectly. Fabulous vehicle to drive. Very cl... See more

Fast and efficient. Staffs are very nice. Condition of car is good. Will definitely booking with them again next time when visiting

The whole process was stress free. Most of it was done online and took less than 5mins to pick up and I didnt even need to go into the office to drop the key as one of the staff was able to park the v... See more

I appreciated the positive communication with the staff they were very helpful and informative. I also appreciated they pointed out the previous damages that happened prior to our Hirage. This b... See more

Cross Country Rentals were great to deal with, booking was easy and when we had to cancel one of the mini vans, it was not a problem. Picking up/dropping off very easy. Very trustworthy company.

Car was very clean. Communication was great with staff. Even better was my lost property was returned. Very professional team. Thank you.

The vans were excellent, in very good condition and very clean. Picking up the vans was easy and the staff were efficient and extremely helpful. A great experience

wonderful helpful staff - right from the pickup at the terminal through to the drop off back at the terminal. quality of the vehicle was top notch. price was awesome! Thanks.

We rented two cars with Cross Country, one in the South Island and one in the North Island of New Zealand. I can say that both experiences were excellent with Cross Country ! Both cars were... See more

Fantastic, friendly customer service and communication. Easy to use site with good prices. Lovely new model car to drive.

Amazing service and vehicle. The value for money was the best we were quoted by numerous companies. The mini vans were very comfy and nice to drive. Will definitely use you guys again.

When a rental car faulty, They do not have or keep any spare cars for replace.

Friendly and helpful staff. I had to pick the car up a day earlier because I needed it the next day before the office is open, and they were very accommodating!

Easy fast straight forward process no hidden cost great guy I dealt with good tidy reliable vehicles.

Great Service, super helpful and had everything ready to go, could not have been more accommodating. Lovely Staff

The vehicle we had was exactly what we needed. It had high and low ratio with 4 wheel drive. It had a canopy, as we had 4 adults, for our gear. A sure footed vehicle when the track was steep, close to... See more

Charged a cleaning fee and said the floors were sticky. Some before and after photos/ evidence would be appreciated as it was mopped before being returned. Also no communication that the card the refu... See more

Got a last minute truck hire from them and they were very helpful, the process was seamless and easy. Great customer service. Would recommend.