Bargain Rental Cars Reviews 464

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and efficiency, making the rental process smooth and stress-free. Many people highlight the excellent service, affordable rates, and good quality vehicles, often noting that the prices are significantly better than competitors. The overall experience, from pick-up to drop-off, is frequently described as pleasant and hassle-free, with many appreciating the prompt shuttle service and the clean, well-maintained cars. However, some customers also noted issues with the product itself. A few people received older cars with high mileage, reporting concerns about potential mechanical issues, such as a car that wouldn't reliably start or a key fob that failed to lock the vehicle. There were also isolated instances of cars with unpleasant odors or minor cosmetic damage, and a small number of reviewers mentioned issues related to vehicle condition upon return.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Consumers find service to be positive, highlighting the professionalism, efficiency, and friendliness of the... See more

Price

Customers had positive experiences with price, consistently finding them affordable and competitive compared... See more

Product

Clients share ambiguous opinions on the product. Many reviewers praised the cars as clean, tidy, and in good... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good condition of... See more

Based on these reviews

Rated 5 out of 5 stars

We booked at the last minute, almost at closing time, Waitangi weekend, and were assisted every step of the way — from the initial booking through to arranging payment. The team even followed up when... See more

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Rated 5 out of 5 stars

Good experience from pick up to drop off. Staff at Wellington city branch helpful and explained car operation thoroughly. Took out platinum insurance which I felt was at a reasonable cost compared to... See more

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Rated 5 out of 5 stars

BRC is offering good prices and great service. Their website is clear about everything you need to arrange. The information and guidance tobuscas customer flying in from The Netherlands. After a c... See more

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Rated 5 out of 5 stars

Great experience, easy and stress-free booking and pick-up processes. Positive interactions with kaimahi who were friendly, helpful, and efficiency. Value for money, affordable rates, and good qua... See more

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Rated 5 out of 5 stars

Our second time hiring from BRC, great service, best price and a very pleasant experience renting from this company. We dealt with a really efficient and friendly guy called Arlo who has outstandi... See more

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Rated 5 out of 5 stars

Excellent company! I was initially slightly disappointed when I booked, as I wanted to change a couple of things and couldn’t actually talk to anyone. However, the online help desk was very helpful an... See more

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Rated 5 out of 5 stars

Corbin and Eric at the Christchurch Hornby branch were super helpful. Right from the get go phoning in to navigating an upgrade to dropping back off their service was awesome. They carefully listene... See more

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Rated 5 out of 5 stars

Much easier than I expected. They were there to pick us up within minutes, hassle-free, courteous helpful staff. Cheaper than competitors. Quality vehicle. Return very straight forward. Plan to use a... See more

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Rated 5 out of 5 stars

Really easy from booking online to dropping off. They were responsive to emails when I emailed asking for pictures of the different vehicles before choosing the one to hire out. The two guys at the pi... See more

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Rated 5 out of 5 stars

This was my second time booking with BCR Silverdale. At the time of booking I was unable to confirm a car in the category I required. I booked a larger vehicle so I wouldn’t be without transport.... See more

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Rated 5 out of 5 stars

I chose BRC because they were offering a less expensive option using slightly older vehicles. The vehicle we received was in excellent condition, clean and tidy. Although we only booked the vehicle fo... See more

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Rated 5 out of 5 stars

Great phone support especially when my flights were cancelled and rebooked. Excellent Wellington shuttle service to and from Depot -prompt. Great cars at bargain prices. Staff friendly with a "can do... See more

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Rated 5 out of 5 stars

I decided to rent through BRC because of the great prices offered. Tina in Auckland was friendly, helpful and efficient. The vehicle was older but in perfect running condition. Transfer from the airp... See more

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Rated 5 out of 5 stars

Bargain Rental Cars really stand by there name, "bargain"! I cannot stress the importance of great communication, These guys are second to none, Using BRC was a excellent experience, everything is ema... See more

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Rated 5 out of 5 stars

Excellent prices, very friendly staff, good shuttle service between airport and location of car. Car old (lots of kilometres) but comfortable and, most importantly, very reliable with excellent gas m... See more

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Rated 5 out of 5 stars

I’ve just had another great experience renting a car from Bargain Rental Cars at Mt Wellington. Every time I visit Auckland I rent from the Mt Wellington branch - never had a problem. Good value cars,... See more

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Rated 1 out of 5 stars

I rented a 14 year old car with lots of dents and scratches which I noted on pickup. The staff did not advise me to take lots of photos and I did not see small chips in the windscreen. On returning th... See more

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Rated 1 out of 5 stars

Lots of fake 5 star. Reviews here. The first car offered, stank of urine. Only other car available wasn't much better smelling. Only after driving off, I realised the car would not be considered road... See more

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Rated 5 out of 5 stars

Our group hired 3 x 12 seater vans and 2 x luggage trailers. The vans were older but well maintained, clean and well-suited to our group. The experience at pick up and drop off was welcoming and frien... See more

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Rated 5 out of 5 stars

Car was old, rough {bumps n dents from stone chips} on the outside but ran perfectly. Got all the way to Nelson and a lot more on one tank of gas. Although the outside was rough, the inside was fine... See more

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Rated 1 out of 5 stars

Bargain Car Rentals - Brisbane. Car was collected and was in good conditions - except the remote battery didn't work, or the internal light. Upon return of the vehicle - we were asked if there was a a... See more

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Rated 5 out of 5 stars

So so so good!! Thank you for an easy and stress free experience…. Not so complicated, straight forward. From bond hold which was release the day the car was given. Cleanliness We will definite... See more

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Rated 5 out of 5 stars

The Hamilton Frankston branch were unbelievably helpful, they knew I was in a rush to get to an event and helped me get into the city from the airport. They were beyond accomodating and it was the bes... See more

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Rated 5 out of 5 stars

We had a great experience with Bargain Car Rentals Auckland! At check in Tina was brilliant and friendly and treated us like long lost cousins! Had great response to us with our problem with the tyr... See more

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Rated 5 out of 5 stars

I Will definitely book again with bargain rentals when I come back to New Zealand. 10/10 recommend! Great customer service and a quick and easy process when picking up and dropping off the car. The ca... See more

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Rated 5 out of 5 stars

They were so helpful - on the phone (when my flight to Wellington was cancelled) and at the depot - prompt shuttle service and my car was clean tidy and in great shape - not too old or shabby - plea... See more

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Rated 5 out of 5 stars

I had such a positive experience with Bargain Rental Cars. The whole process was quick, smooth, and stress free. Booking was easy, the prices were very affordable, and there were no hidden surprises.... See more

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Rated 1 out of 5 stars

The car (Subaru MPV) would not reliably start despite being in ‘Park’ and pushing the start button. The drivers seat fabric was falling apart. I ended up getting stranded in town with family not be... See more

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Rated 5 out of 5 stars

Great competitive hire rates Great staff who explain every thing efficiently Wellington city location easy to get to Web site bookings easy and straight forward Good safe cars

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Rated 5 out of 5 stars

Excellent customer service....We have rented a few different vehicles from all sorts of businesses and BRC is the best. (Close to home, great staff, affordable prices.) Have refered whanau and friend... See more

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Rated 5 out of 5 stars

Hamiiton BRC New Zealand surprised me with their professionalism, attention to detail and the service they supplied. I was met at the airport on arrival and was returned promptly at the rental complet... See more

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Rated 1 out of 5 stars

I wouldn’t recommend this rental company to anyone under 25. We booked through a third party (carjet, our mistake) through which we purchased platinum insurance. However, when we picked up the car we... See more

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Rated 5 out of 5 stars

Although the office is not in the terminal building it is less than 5 minutes away and staff were waiting at arrivals for transfer. Staff were pleasant and efficient. The car was excellent. Drop off w... See more

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Rated 5 out of 5 stars

Excellent company to deal with. The staff are very friendly and professional at the same time. Easy to use website and practical pick up location. The airport one is brilliant as you can start your jo... See more

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Rated 5 out of 5 stars

I was making my sixth and final visit to New Zealand. Bargain rentals made my nostalgic tour of favorite places on the East Coast possible.Their staff was so helpful; I will always have special memor... See more

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Rated 1 out of 5 stars

Booked a car as the page said I wouldn’t be charged until pick up. Immediately charged my card. I cancelled immediately and then they claimed it was 30 days until I’d receive my refund. I told them th... See more

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Rated 5 out of 5 stars

We hired a rental car last week in Christchurch and it was a very pleasant experience from start to finish, couldn’t believe how smooth sailing it was. Everything from booking, collecting and dropping... See more

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Rated 5 out of 5 stars

This is the first time for a few years that I have rented a vehicle to travel out of Christchurch and Bargain Rental Cars was a perfect choice for me. Everything went well and the vehicle proved to... See more

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Rated 5 out of 5 stars

The task was quite easy, and the staff were very helpful during a stressful time, making the whole process smooth and straightforward. The van was tidy and easy to drive, with more power than I had ex... See more

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Rated 4 out of 5 stars

Having used Bargain Rental before, I thought I would do it again. A little frustrating at first as my card would not work but they said not to worry as I could pay cash when I picked the car up, which... See more

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Rated 5 out of 5 stars

Excellent customer service from the Silverdale team with pickup and drop off, and the phone support team when I needed to extend my hirage at late notice. Very professional and accomodating at all tim... See more

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Rated 5 out of 5 stars

The website made bookings easy. There was some confusion on how to contact the taxi service at the airport (Wellington), but once I had that sorted, everything else went well. Cars were good (have h... See more

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Rated 4 out of 5 stars

Great value for money rental cars. Awesome service, easy to get ahold of and very accomodating to changes. Highly recommend if you’re after a wee runabout to get you from A to B.

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Rated 5 out of 5 stars

I have rented from Bargain Rental Cars multiple times now. The process is always incredibly easy and quick. Everyone is always friendly and greets you with a smile. I usually see Irene and Yongang. Th... See more

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ We recently enjoyed a short but wonderful trip to New Zealand and needed a hire car for the week. After comparing prices online, we came across Bargain Rental Cars and found them t... See more

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Rated 4 out of 5 stars

Great value for money, car was exactly what I expected and in good condition - Devon was great, thorough with the T's and C's but friendly too. Would recommend and will use again.

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Rated 5 out of 5 stars

Met at airport. Staff were friendly and informative and helpful. Car was clean and tidy and was easy to drive. A few dings outside but these were pointed out. Price was very competitive. Will definit... See more

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Rated 5 out of 5 stars

The car was ready for us to collect early. There were no complications or unexpected costs. The rental car was exactly what we expected, and was in a tidy, road worthy condition

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Rated 5 out of 5 stars

Good value rental cars. Easy and convenient pick up and drop off (Mt Wellington for me). Friendly and helpful staff. I have hired a car from here 3-4 times now whenever I’m in Auckland. Never had a pr... See more

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Rated 1 out of 5 stars

I had a confirmed booking for a 2 week 'Commuter Super Saver' car hire, Feb 2026, pick-up Henderson, Auckland, booked 2 weeks in advance. BRC/HireAce then cancelled my booking 3 days before picku... See more

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Rated 5 out of 5 stars

BRC Auckland Airport Pick-up and drop-off was a breeze, the people were friendly and accommodating, with fast service to and from the airport. All in all, great value for your dollar. **Pay for the... See more

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Rated 5 out of 5 stars

Coming from a different country and not knowing the layout of the land, (so to speak), the folks working the car rental were really accommodating. When we arrived at Auckland airport we were stopped b... See more

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Rated 5 out of 5 stars

Our experience with Bargain Rental Cars was excellent from start to finish. The location was easy to find, and the overall process, from booking to pick-up and drop-off, was clear and well organ... See more

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Rated 5 out of 5 stars

I had to change my booking and staff made it so easy, then pick up at the airport, I was not sure on where I was meant to meet and again the driver was so patient and waited for me. Easy process for... See more

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Company details

  1. Car Rental Agency

Written by the company

Great Prices on Car Rental in Auckland, Hamilton, Tauranga, Wellington & Christchurch - Call Now 0800 566 701 or Book Online. Get every day low prices on quality rental cars. Bargain Rental Cars is 100% Kiwi Owned and Operated and trusted for over 20 years


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

464 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

We hired a car from Bargain Rental Cars…

We hired a car from Bargain Rental Cars at Hamilton airport. The service and the car were terrific. Toyota Aqua Hybrid was easy to drive, reliable and economical. Ten days of easy driving, between Taupo and Orewa all went very well and we want to do it again.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Simplest car rental I have ever had

From initial search to pickup and return couldn't have been a simpler process, having rented in Australia the UK and Europe, and having to jump through hoops to meet rental company policy hurdles dealing with BRC was a simple transaction and customer based experience. Highly Recommend

12 March 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Lee,

Thank you for your fantastic review. We’re really pleased to hear you found the whole process simple from start to finish, especially compared to your experiences elsewhere.

Making things easy and hassle-free for our customers is exactly what we aim for, so it’s great to know we delivered on that for you. We truly appreciate your recommendation and hope to see you again soon.

Kind regards,
BRC Team

Rated 5 out of 5 stars

Excellent customer service

Very convenient, great customer service, lovely to deal with. Will highly recommend and definately use again. Excellent. A+++++++

12 March 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Bridget and Tom,

Thank you for your fantastic review! We’re delighted to hear you found the experience convenient and our team great to deal with.

Your recommendation and kind words mean a lot to us. We truly appreciate your support and look forward to welcoming you again in the future.

Kind regards,
BRC Team

Rated 5 out of 5 stars

This was my second time booking with…

This was my second time booking with BCR Silverdale.
At the time of booking I was unable to confirm a car in the category I required. I booked a larger vehicle so I wouldn’t be without transport. On collection Whistler at the Silverdale office managed to swap vehicles around so I could have a smaller car. I was very grateful for him doing this as I was visiting my elderly mother and wouldn’t have been able to drive it up to her home due to size of entrance.
Staff very pleasant and a pleasure dealing with them.
Car was great and no issues. Clean and economical.
Will continue to use BCR for future trips to NZ. 😊

15 February 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Linda,

Thank you for your lovely review and for choosing us again. We're so pleased to hear Whistler was able to assist and make the vehicle swap work for your needs—especially for such an important visit.

It’s great to know you found the car clean, economical, and the team pleasant to deal with. We really appreciate your continued support and look forward to welcoming you back on your next trip to NZ. 😊

Kind regards,
BRC Team

Rated 5 out of 5 stars

So so so good!

So so so good!! Thank you for an easy and stress free experience….
Not so complicated, straight forward.
From bond hold which was release the day the car was given.
Cleanliness
We will definitely rent from the team again.

12 March 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi vai,

Thank you for the great review. We're really pleased to hear you had an easy and stress-free experience and that everything was straightforward for your hire.

We also appreciate your note regarding the bond hold and cleanliness. Thanks again for choosing us, and we look forward to welcoming you back next time.

Kind regards,
BRC Team

Rated 5 out of 5 stars

Great Kiwi Company

Easy online booking system, quick and efficient airport transfers and excellent customer service during pickup and drop off. Will definitely book again when we return to NZ.

2 March 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Alex,

Thank you for the wonderful feedback. We're glad you found the booking process easy and that the airport transfers and customer service made your experience smooth from pickup to drop-off.

We appreciate your support and look forward to seeing you again when you return to New Zealand.

Kind regards,
BRC Team

Rated 5 out of 5 stars

Excellent service and experience!

Competitive prices! Hassle free experience. We were very happy with our hire and airport pickup / dropoff with Bargain Rental Cars.
Staff are friendly and helpful.
Would definitely use Bargain Rental Cars again :-)
Thanks!!

14 March 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Julz,

Thank you for your wonderful review. We're glad to hear you had a hassle-free experience and were happy with the airport pick-up and drop-off.

It’s great to know our team’s friendly service and competitive pricing made a positive impression. We really appreciate your support and look forward to welcoming you again in the future.

Kind regards,
BRC Team

Rated 5 out of 5 stars

I found dealing with the company…easy

I found dealing with the company excellent. They were waiting at the airport to.collect.me and I hadn't booked that. I will use them again on the next visit

18 February 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Karen,

Thank you for the lovely feedback. We're glad to hear you found the experience easy and that our team was able to assist you at the airport.

We really appreciate your kind words and look forward to welcoming you again on your next visit.

Kind regards,
BRC Team

Rated 5 out of 5 stars

Highly recommend Bargain Rental Cars

Great communication and lovely helpful staff. Very professional and a very reasonable price. Couldn't fault the whole operation- No hidden costs and we loved our wee hybrid car.

25 February 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Dixie-Ted,

Thank you for your great review and recommendation. We're pleased to hear you found the communication clear, the team helpful, and the pricing reasonable.

It's also great to know you enjoyed the hybrid car. We truly appreciate your support and hope to see you again soon.

Kind regards,
BRC Team

Rated 1 out of 5 stars

Do Not Trust!!!

Booked a car as the page said I wouldn’t be charged until pick up. Immediately charged my card. I cancelled immediately and then they claimed it was 30 days until I’d receive my refund. I told them their page said I wouldn’t be charged and to refund immediately. They declined. I told them I’d give them a 1 star review and here it is. I’ll never use them again. Went to Ezy rental, better cars and not charged until picked up.

27 February 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Taps,

Thank you for your feedback. We’re sorry to hear about your experience. Unfortunately, we haven’t been able to locate a booking under the name used in this review, which means we haven’t been able to reach out to you directly to look into the situation.

We would really appreciate the opportunity to review your booking and discuss this with you further. Please feel free to contact us at daniel.hackett@hireace.co.nz
with your reservation details so we can investigate and assist you.

Kind regards,
Hireace Team

Rated 5 out of 5 stars

Great experience

The car was ready for us to collect early. There were no complications or unexpected costs. The rental car was exactly what we expected, and was in a tidy, road worthy condition

13 February 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Mark,

Thank you for your great review! We’re pleased to hear the car was ready early for collection and that everything went smoothly with no unexpected costs.

It’s especially good to know the vehicle met your expectations and was clean and roadworthy for your trip. We really appreciate your feedback and hope to see you again soon.

Kind regards,
BRC Team

Rated 5 out of 5 stars

Hamiiton BRC New Zealand.

Hamiiton BRC New Zealand surprised me with their professionalism, attention to detail and the service they supplied. I was met at the airport on arrival and was returned promptly at the rental completion. Additionally I was provided an upgraded vehicle. Highly recommed.

17 February 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Dick,

Thank you for your fantastic review! We’re delighted to hear that our Hamilton team impressed you with their professionalism and attention to detail.

It’s great to know the airport pick-up and return process was smooth, and that you were pleased with the upgraded vehicle as well. We truly appreciate your recommendation and your support.

We look forward to welcoming you back on your next visit.

Kind regards,
BRC Team

Rated 5 out of 5 stars

Great staff and vehicles

Very helpful staff and, when I wanted to extend my hire by a day, it was not a problem!

2 March 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Graeme,

Thank you for your great review! We’re really pleased to hear our team was helpful and that extending your hire was a smooth and easy process.

We always aim to be flexible where we can, so it’s great to know that worked well for you. We appreciate your support and hope to see you again on your next trip.

Kind regards,
BRC Team

Rated 1 out of 5 stars

BRC (HireAce) cancellation for no reason?

I had a confirmed booking for a 2 week 'Commuter Super Saver' car hire, Feb 2026, pick-up Henderson, Auckland, booked 2 weeks in advance.
BRC/HireAce then cancelled my booking 3 days before pickup, with no explanation.
I then re-booked a more expensive vehicle as the vehicle I wanted was not available, and waited hours for a confirmation email, (online it was showing available), The confirmation email never came???
I then called their office and they informed me the new booking vehicle was also not available even after showing available online.
I advise, STAY CLEAR of BRC and HireAce (their parent company.
They are cheap, but 101% Un-Reliable.

26 February 2026
Unprompted review
Bargain Rental Cars logo

Reply from Bargain Rental Cars

Hi bishop,

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating a cancellation close to pick-up would be.

We have attempted to locate a booking under the name shown on this review but unfortunately have not been able to find any matching reservation in our system. In order for us to properly investigate this matter, could you please email your booking reference number and full booking details to henderson.manager@hireace.co.nz?

Once we receive those details, we will look into this urgently and provide clarification.

We appreciate the opportunity to review this further.

Kind regards,
BRC Team

Rated 5 out of 5 stars

Good experience from pick up tio drop…

Good experience from pick up to drop off. Staff at Wellington city branch helpful and explained car operation thoroughly. Took out platinum insurance which I felt was at a reasonable cost compared to some companies. Car was a Toyota Aqua, it was clean tidy and ran well, very economical too. Will definitely use BCR again on next trip.

20 February 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Alan,

Thank you for your great review! We’re really pleased to hear you had a smooth experience from pick-up to drop-off.

It’s fantastic to know our Wellington City team took the time to explain the insurance options clearly and that you found the platinum cover to be good value. We’re also glad the Toyota Aqua was clean, economical, and ran well for your trip.

We truly appreciate your support and look forward to seeing you again on your next visit.

Kind regards,
BRC Team

Rated 5 out of 5 stars

We booked at the last minute

We booked at the last minute, almost at closing time, Waitangi weekend, and were assisted every step of the way — from the initial booking through to arranging payment. The team even followed up when we were running late to pick up the vehicle, which made the whole process smooth and stress-free. It didn’t take long at all, and their professionalism really stood out. The car and the overall experience were excellent. Highly recommended! -Sera

4 February 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Sera,

Thank you so much for your wonderful feedback! We’re especially pleased to hear that despite booking close to closing time over a busy Waitangi weekend, our team was able to assist you every step of the way.

It’s great to know the process felt smooth and stress-free, even with a later pick-up time. We’ll be sure to pass your kind comments on to the team — they’ll really appreciate it.

Thanks again for the recommendation, and we hope to welcome you back again soon.

Kind regards,
BRC Team

Rated 4 out of 5 stars

Good car rental company

The experience was nice, and it's a great car rental company.

I made modifications to my booking and the staff was always very friendly and accommodating, I'd greatly recommend renting with BRC just for that, all the people I talked to are really great.

I removed a star because of two reasons:
- Cars are quite old, which I knew about because I read the reviews before renting, but still I would have liked a newer car. My own car at home is way older than the one I rented, but it's not a rental, and rentals tends to age a lot more than normal cars. Let me be perfectly clear: the car was not damaged, smelly, broken, dangerous, dirty or anything like that, it was just old.
- They "upgraded" me with a larger car, and it was obvious for them that I had no reason to complain because, for car rental companies "bigger car" = "upgrade". This is not limited to BRC, or even NZ, it's a worldwide / industry wide issue. Bigger cars use more gas, are harder to park, harder to drive. I wish car rental companies would commit to a specific model of a specific brand, and wouldn't do the "or similar" or the "we upgraded you" trick. In 25 years of renting cars, I've only seen one single company in one country (Iceland) that committed to giving you a specific model, I wish they would all do that.. In that case I had taken a lot of time choosing the specific car I picked not because of budget, but because it was what I liked to drive, and didn't have what I wanted.

3 January 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi AE,

Thank you for your detailed and thoughtful feedback — and for the kind words about our team. We’re really pleased to hear that our staff were friendly and accommodating, especially when you needed to make booking modifications.

We also appreciate your honest comments about vehicle age and upgrades. As a bargain-focused rental company, we operate slightly older vehicles to keep our pricing competitive, but we always aim to ensure they are clean, safe, and reliable — so we’re glad to hear that was your experience.

Regarding upgrades, you’re absolutely right — bigger doesn’t always mean better for everyone. While upgrades are typically provided at no extra charge, we understand that customers may prefer a specific model for personal reasons, not just size. Your feedback is fair and appreciated, and we will certainly take it on board.

Thank you again for taking the time to share such constructive feedback. We hope to see you again in the future.

Kind regards,
BRC Team

Rated 5 out of 5 stars

Excellent experience!

Excellent company! I was initially slightly disappointed when I booked, as I wanted to change a couple of things and couldn’t actually talk to anyone. However, the online help desk was very helpful and got back to me straight away. The car I had was in really good condition and we had a great time driving across the North island. ALL of the staff that I met were extremely helpful, friendly and knowledgeable. I will definitely book again! 😊

11 February 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi Jean,

Thank you so much for your lovely review! We really appreciate you sharing your experience.

We’re glad our online help desk was able to assist you quickly when you needed to make changes — responsiveness is something we work hard on. It’s fantastic to hear the car was in great condition and that you had such a wonderful time exploring the North Island.

Your kind words about our team mean a lot to us. We’ll be sure to pass that feedback along.

We look forward to welcoming you back again soon 😊

Kind regards,
BRC Team

Rated 4 out of 5 stars

very convenient right at the airport…

very convenient right at the airport will definitely be using them again price is good aswell

8 February 2026
Unprompted review
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Reply from Bargain Rental Cars

Hi teaorangi,

Thank you for your review! We’re pleased to hear you found our location convenient and the pricing good. Making airport pick-ups easy and affordable is a big focus for us, so it’s great to know that worked well for you.

We really appreciate your feedback and look forward to welcoming you back next time.

Kind regards,
BRC Team

Rated 5 out of 5 stars

Five stars

Good cars, great bargain rates and excellent customer service.

5 February 2026
Unprompted review
Bargain Rental Cars logo

Reply from Bargain Rental Cars

Hi Sanjay,

Thank you for the five-star review! We’re glad to hear you were happy with the cars, our great value rates, and the service you received. Providing reliable vehicles at bargain prices with excellent customer service is exactly what we aim for.

We really appreciate your support and hope to see you again soon.

Kind regards,
BRC Team

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