Deanta UK - Having taken delivery of our new Oak doors (Amalfi) the whole package from start to finish was fantastic. Easy website to help us choose these beautifully crafted door for our U... See more
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Deanta UK Limited designs and manufactures a range of real wood and veneered internal doors. We have an established reputation for commitment to innovative design, superior craftsmanship and excellent client service
Deanta UK Limited, 400 Lancaster Way Business Park, CB6 3NW, Ely, United Kingdom
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Replied to 94% of negative reviews
Typically replies within 2 weeks
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Good communications throughout. A special mention to the delivery driver, Dean. He called to give me an estimated time of arrival when he was 30 minutes away. When he arrived he was very personable and helpful unloading and getting the doors into the property without harm to ourselves or the doors.
The doors are fab btw. They arrived well packaged. When unwrapped they look just as good as on the website.
Well done all.

Reply from Deanta UK
Having taken delivery of the new Oak doors the whole package from start to finish was satisfactory, although the doors were ordered through UK Oak Doors. The doors look very good.
The delivery too was excellent and the driver was very courteous by bringing them into the house with help from myself. (Definitely a two person activity.)Good looking doors

Reply from Deanta UK
Just taken delivery of Windsor white primed doors and just from helping to take them into the house we can tell the quality of them.
Easy ordering service, kept up to date with delivery details and delivery guy was great and very helpful.

Reply from Deanta UK
The delivery driver was fantastic and delivered with care, he went above and beyond.

Reply from Deanta UK
Amazing service . Very polite and approachable. Would definitely recommend. Door quality is more than what I paid for . Will definitely buy from them again . Thanku

Reply from Deanta UK
A second delivery from Deanta which was as excellent as the first.
From Katie who answered my queries to the transport manager who was able to accommodate my delivery time and the driver who was polite and helpful.
Deanta have a very professional approach to their customers and as a result deliver excellence as standard.
Thank you.

Reply from Deanta UK
Shocking attitude from the first delivery driver (there ended up being 2). Delivery was described as delivery to the ground floor and not more than 10m from the front door and this was confirmed by the logistics team when being booked in. My reality was the driver refused to help me carry them in meaning they would have been left outside on a pallet in the rain. I had no choice to refuse the doors as couldn’t risk them getting destroyed. The driver had already unloaded them off onto my drive but proceeded to asked me for help to reload them! I refused as he had earlier. I then got a cancellation email stating that the delivery was unsuccessful because I wasn’t available to assist which complete lies as well as infuriating. The driver couldn’t reload the doors himself so they sent another driver to help him (2.5 hrs after the initial delivery). The second driver was a gentleman and offered to complete the delivery whilst the first driver sat back and watched. Eventually got the service promised and paid for but not without a morning of sever stress.

Reply from Deanta UK
Absolutely delighted with the doors I ordered, although doors were supplied from a local main timber company not directly from Deanta.
I bought 4 Montreal light grey oak doors and the quality really surprised me how good they actually are, the chippy who fitted doors said they were the best quality doors he has ever fitted.

Reply from Deanta UK
Avoid buying from denta door suppliers. Really bad service from delivery driver won't even help me put the under shelter left outside in the rain.

Reply from Deanta UK
Absolutely first class. Great product, beautiful quality, good trimming alliance (much bigger than the competition), reasonable prices, fast delivery, well packaged, good driver, arrived in perfect condition. 10/10. My only suggestion is to also offer frosted glass.

Reply from Deanta UK
Don't buy
Terrible company
Terrible products
Terrible service

Reply from Deanta UK
Deanta were brilliant. Great service,(again) Great product.

Reply from Deanta UK
Delivery when it finally happened was great.
The mistake was buying from Buildworld... big mistake.
Delivery guy was brilliant, any doors I need I'll buy direct now I know about them.

Reply from Deanta UK
Fantastic experience with Deanta, ordered my doors on Monday delivery was arranged for Wednesday and got an email to say they would be delivered between 10 and 12 and the driver phoned to say he was 5 minutes away. Very friendly delivery driver.

Reply from Deanta UK
Your driver went over & beyond what I expected him to do, he singly handed carrier all 15 of my solid Oak doors into my garage for me…. A big credit to the company!!

Reply from Deanta UK
Doors delivered satisfactory, Paul the delivery driver very nice and my husband helped him put the doors in the garage.A good service.

Reply from Deanta UK
Our delivery driver, Clive, was excellent. Our house is not easy to find and although the satnav directed him a mile down the road he used his common sense.
The delivery spot was quick but not a lot of notification given. It all worked well for me though.

Reply from Deanta UK
Fabulous customer service.
Phone call in advance of despatch, followed by tracked delivery which arrived on time.
Delivery driver couldn’t have been more helpful, and the door was exactly as advertised. 10/10

Reply from Deanta UK
Very happy with the doors. I was kept informed with the delivery time and the delivery men were very helpful and very friendly. Would recommend

Reply from Deanta UK
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