Autohero België Reviews 2,591

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Top service merci beaucoup a Mr Karim nous somme ltres satisfait de son experience. Tres bon prix et service top.

Rated 1 out of 5 stars

They promise the car two different person at same time.They are not ashamed an sent email to me saying sorry.I charged loan from bank.One day ago your car in process and another day your car has been... See more

Rated 5 out of 5 stars

i didnt even get the car yet, but special tnx to Robert. we called daily and he explained Thoroughly all the steps of pre-purchase and post-purchase. therefore not in layman's terms, but 100 accurate... See more

Company replied

Rated 5 out of 5 stars

Highly recommend AutoHero! This is my second purchase with them and the quality is consistent. The cars are 100% accurate to the ads. My sales assistant, Robert K., was fantastic—very easy to talk to,... See more

Company replied

Company details

  1. Car Dealer

About Autohero België

Written by the company

Jouw voordelen bij Autohero: Inclusief 12 maanden garantie | Getest & rijklaar gemaakt | 21 dagen geld-terug-garantie Hier kun je bij Autohero naar uitkijken: geteste tweedehands auto's, levering aan huis, 21 dagen geld-terug-garantie, 12 maanden garantie op elke auto en betaling pas bij de levering. Optioneel bieden we je graag een verlenging van de garantie , financieringsmogelijkheden en inruil van je oude auto. Wil je meer weten? We helpen je graag! Ga naar autohero.com voor alle info en meer.

Autohero - Auto kopen: Eindelijk makkelijk / Acheter une voiture : Enfin facile !

Written by the company

Ben je op zoek naar je volgende auto? Bekijk dan onze Autohero Centers of bezoek autohero.com.
Ongeacht het merk, ongeacht het model: meer dan 500 gebruikte auto's tegen top prijzen wachten op je. Elk met een transparante onderhoudsgeschiedenis, geïnspecteerd door Autohero, professioneel gereconditioneerd en met een gratis garantie van 1 jaar. Heb je vragen? Ons team staat klaar om je telefonisch, via e-mail of persoonlijk in een van onze Autohero Centers te adviseren. Vind nu je auto bij Autohero.
Vous cherchez votre prochaine voiture ? Alors, découvrez nos Autohero Centers ou visitez autohero.com.
Peu importe la marque, peu importe le modèle : plus de 500 voitures d'occasion à des prix imbattables vous attendent. Chacune a un historique de service transparent, est inspectée par Autohero, reconditionnée professionnellement et est livrée avec une garantie gratuite d'un an. Vous avez des questions ? Notre équipe sera ravie de vous conseiller par téléphone, par e-mail ou en personne dans l'un de nos Autohero Centers. Trouvez dès maintenant votre voiture chez Autohero.

Jouw voordelen bij Autohero:

Inclusief 12 maanden garantie | Getest & rijklaar gemaakt | 21 dagen geld-terug-garantie

Inclusief 12 maanden garantie | Getest & rijklaar gemaakt | 21 dagen geld-terug-garantie
Hier kun je bij Autohero naar uitkijken: geteste tweedehands auto's, levering aan huis, 21 dagen geld-terug-garantie, 12 maanden garantie op elke auto en betaling pas bij de levering. Optioneel bieden we je graag een verlenging van de garantie , financieringsmogelijkheden en inruil van je oude auto. Wil je meer weten? We helpen je graag! Ga naar autohero.com voor alle info en meer.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Exceptional and Top-Quality Service at Autohero!

I had an outstanding experience with the AutoHero team from start to finish. They were incredibly responsive and helpful, whether it was through phone calls or emails. From the moment I expressed interest in the vehicle to the seamless delivery process, everything was handled smoothly and professionally. Thanks to their excellent service, the entire experience was superb.

Additionally, the quality of the car I purchased is top-notch, exceeding my expectations. I highly recommend AutoHero for anyone looking to purchase their next vehicle. You won’t be disappointed!

27 February 2025
Rated 5 out of 5 stars

I got a full refund with auto hero…

I got a full refund with auto hero after i discovered the engine of the first car (Peugeot 2008) i bought with them had a problem through a diagnose by a garage after 9 months. Now i am happy enjoying my second car (fiat 500x) that i purchased and got delivered yesterday. With no doubt i have trust in auto hero credibility.

25 January 2025
Autohero België logo

Reply from Autohero België

Thank you so much for your wonderful review! We’re delighted to hear that you’re now happily enjoying your Fiat 500X and that we could regain your trust.

As a token of our appreciation for your feedback, you have won a fuel card worth €50! This will be sent directly to your address shortly.

Best wishes from the entire Autohero team!

Rated 1 out of 5 stars

Beware! Buying a car from Autohero is risky!

Beware of Authero! You a running a high risk. I regret having chosen Autohero. This is my case. I purchased a car from Autohero in June 2024. Since then I had multiple technical issues with the car. However Autohero refused to accept its legal responsibility for any issues (except for a minor scratch). Here are only a few examples. 1.Autohero did not tell me the truth about the condition of the car. It claimed that the brakes were in ‘perfect conditions’. They were not. In fact, they had to be replaced urgently. 2. Autohero refused to accept its responsibility for a malfunctioning differential on the grounds that the differential is not referred to in its own list. (This does not matter, no list can overrule the mandatory provisions of Directive 2019/771 granting you a one-year-guarantee for hidden faults.) 3. Autohero will not tell you if the car had been involved in an accident and that the chassis had been repaired. In my case, the reparations have not been done properly and the traces of the previous accident are clearly visible (widening panel gaps). However Autohero refused any responsibility to do further reparations or reduce the price. I sent them a long letter with my legal arguments. They did not even reply. That is really reflective of their entire attitude. Sure, you can send the car back within 21 days (and 500 kms) but by that time you have incurred delivery fees and fees and taxes for the registration of the car that you will never get back. Do not buy a car from Autohero! Buy a car from a dealer where you can actually see and try the car before purchase! Autohero, if you are reading this, see you in court! Your conduct towards customers is unacceptable!

12 June 2024
Unprompted review
Rated 1 out of 5 stars

They promise the car two different…

They promise the car two different person at same time.They are not ashamed an sent email to me saying sorry.I charged loan from bank.One day ago your car in process and another day your car has been cancelled.Totally disappointed.Never think againNever recommended

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Happy with Autohero

What was important for us was to find a decent SUV in our budget and we were happy to see a lot of options. Our contact person Jan was very helpful in choosing the right auto which was a VW. He informed us in details about the various cost and how much it might cost with early maintenance.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

The present has surpassed the future.

I've been living in Belgium for a while and due to work I didn't have time to look for a car. I found this page by chance and decided to try to buy a Skoda Octavia brand car. I really did not expect that it would be such a good company, that it would have such a good sales system. I found the car of my choice, applied online for the loan, and everything went perfectly. they sent me all the car documents and the car home. the car was in excellent condition, clean, and the vehicle that transported it was also impressive. i would like to say congratulations on the way the business is run, because it really is the best one can use. I will definitely get the next car from the same company again.

10 November 2024
Rated 5 out of 5 stars

Uitstekende service/ excellent service

Het aankoopproces verliep heel vlot, documenten werden snel in orde gebracht en de levering was snel en professioneel. Uitstekende service.

Since a lot of readers understand English better: the process to purchase the car was very smooth, autohero quickly supplied us with the necessary documents and delivery was swift and professional. Excellent service, I highly recommend Autohero.

30 October 2024
Rated 5 out of 5 stars

I recommend Autohero Belgium

At first, I was afraid to buy a car online, but everything went really well. So far, everything is fine with the car after almost two weeks. So I do recommend Autohero Belgium.

2 October 2024
Rated 5 out of 5 stars

Great Service from AutoHero!


I recently bought a Toyota Yaris from AutoHero, and the process was smooth from start to finish. The website was easy to use, and the car arrived exactly as described. Customer service was responsive and helpful throughout. Highly recommend AutoHero for a hassle-free car-buying experience!

8 October 2024
Unprompted review

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