I had a good experience with Autohero. The process was smooth, transparent, and easy from start to finish. The car arrived in good condition as described, and the customer service was helpful and resp... See more
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They promise the car two different person at same time.They are not ashamed an sent email to me saying sorry.I charged loan from bank.One day ago your car in process and another day your car has been... See more
i didnt even get the car yet, but special tnx to Robert. we called daily and he explained Thoroughly all the steps of pre-purchase and post-purchase. therefore not in layman's terms, but 100 accurate... See more
Company replied
Highly recommend AutoHero! This is my second purchase with them and the quality is consistent. The cars are 100% accurate to the ads. My sales assistant, Robert K., was fantastic—very easy to talk to,... See more
Company replied
Company details
About Autohero België
Written by the company
Jouw voordelen bij Autohero:
Inclusief 12 maanden garantie | Getest & rijklaar gemaakt | 21 dagen geld-terug-garantie
Hier kun je bij Autohero naar uitkijken: geteste tweedehands auto's, levering aan huis, 21 dagen geld-terug-garantie, 12 maanden garantie op elke auto en betaling pas bij de levering. Optioneel bieden we je graag een verlenging van de garantie , financieringsmogelijkheden en inruil van je oude auto. Wil je meer weten? We helpen je graag! Ga naar autohero.com voor alle info en meer.
Autohero - Auto kopen: Eindelijk makkelijk / Acheter une voiture : Enfin facile !
Written by the company
- Ben je op zoek naar je volgende auto? Bekijk dan onze Autohero Centers of bezoek autohero.com.
- Ongeacht het merk, ongeacht het model: meer dan 500 gebruikte auto's tegen top prijzen wachten op je. Elk met een transparante onderhoudsgeschiedenis, geïnspecteerd door Autohero, professioneel gereconditioneerd en met een gratis garantie van 1 jaar. Heb je vragen? Ons team staat klaar om je telefonisch, via e-mail of persoonlijk in een van onze Autohero Centers te adviseren. Vind nu je auto bij Autohero.
- Vous cherchez votre prochaine voiture ? Alors, découvrez nos Autohero Centers ou visitez autohero.com.
- Peu importe la marque, peu importe le modèle : plus de 500 voitures d'occasion à des prix imbattables vous attendent. Chacune a un historique de service transparent, est inspectée par Autohero, reconditionnée professionnellement et est livrée avec une garantie gratuite d'un an. Vous avez des questions ? Notre équipe sera ravie de vous conseiller par téléphone, par e-mail ou en personne dans l'un de nos Autohero Centers. Trouvez dès maintenant votre voiture chez Autohero.
Jouw voordelen bij Autohero:
Inclusief 12 maanden garantie | Getest & rijklaar gemaakt | 21 dagen geld-terug-garantie
Hier kun je bij Autohero naar uitkijken: geteste tweedehands auto's, levering aan huis, 21 dagen geld-terug-garantie, 12 maanden garantie op elke auto en betaling pas bij de levering. Optioneel bieden we je graag een verlenging van de garantie , financieringsmogelijkheden en inruil van je oude auto. Wil je meer weten? We helpen je graag! Ga naar autohero.com voor alle info en meer.
Contact info
Uitbreidingstraat 82, 2600, Berchem (Antwerpen), Belgium
- 03 393 06 50
- info.be@autohero.com
- autohero.com/nl-be
4.4
Excellent
3K reviews
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I had a good experience with Autohero
I had a good experience with Autohero. The process was smooth, transparent, and easy from start to finish. The car arrived in good condition as described, and the customer service was helpful and responsive whenever I had questions. I also appreciated the warranty and delivery options, which made the purchase feel secure and convenient. Overall, a reliable platform for buying a car online.
12 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Autohero België
Beste Robbe,
Bedankt voor je mooie review! Geweldig om te horen dat je zo tevreden bent over je aankoop en de begeleiding van Miguel tijdens de overdracht.
We geven je compliment zeker aan hem door! Veel veilige kilometers en rijplezier gewenst met je nieuwe auto.
Met vriendelijke groet,
Team Autohero
I love how our car was being pampered…
I love how our car was being pampered .The delivery man gave us a very good customer service .
We love the customer service.
Thank you Ayman.
23 April 2026
Unprompted review
Reply from Autohero België
Dear Maame Adwoa Sarfowaah-Boateng,
Thank you very much for your lovely review! We’re delighted to hear that you appreciated the care and attention your car received and that the delivery service met your expectations.
We’re especially happy to hear your kind words about Ayman — we will gladly pass on your compliments to him.
We wish you many enjoyable miles with your car and hope to assist you again in the future!
Kind regards,
The Autohero Team
Snelle reactie en eenvoudige procedures
3 April 2026
Unprompted review
Reply from Autohero België
Beste Husam,
Hartelijk dank voor uw review! Fijn om te horen dat u onze snelle service en eenvoudige procedures als positief heeft ervaren.
Wij doen ons best om het aankoopproces zo duidelijk en soepel mogelijk te laten verlopen, dus het is mooi om te lezen dat dit ook zo is overgekomen.
Wij wensen u veel rijplezier en hopen u in de toekomst opnieuw te mogen helpen!
Met vriendelijke groet,
Het Autohero-team
Reply from Autohero België
Hello,
Thank you very much for your kind feedback! We’re really happy to hear that you consider us one of the best online sellers.
Your satisfaction means a lot to us
Kind regards,
The Autohero Team
I have a question
I have a question, purchasing a car from autohero do I need to do it only online or I have to go to the garage? When the car is delivered and between few days of delivery I detect a fault can It be returned?
4 April 2026
Unprompted review
Reply from Autohero België
Dear Nelson Maxx,
Thank you for your question!
The purchase process with Autohero is mainly done online, and your car is delivered to your home or a chosen pickup point—no garage visit is required to complete the purchase.
After delivery, you benefit from a trial period during which you can test the car in everyday use. If you notice a fault or the car does not meet your expectations, you can return it within the conditions of this period for a refund.
If you have any further questions, we’re happy to help!
Kind regards,
Autohero Team
Smooth Process
The service of me obtaining the car was very fast, and everything goes on successfully.
3 April 2026
Reply from Autohero België
Hello,
Thank you for your feedback! We’re glad to hear that the process of obtaining your car was fast and that everything went smoothly and successfully.
We wish you many enjoyable kilometers with your vehicle, and we remain at your service if you need anything!
Reply from Autohero België
Thank you so much for your great feedback! We’re delighted to hear that you found the process easy and fast, and that you appreciated our customer service.
Wishing you many happy journeys with your new car! If you ever need anything, we’re always here to help.
Best regards,
The Autohero Team 🚗
Super easy way to buy a car
Super easy way to buy a car. Thanks Miguel in Kortrijk for getting me on the road and answering all my questions. Great service.
20 March 2026
Unprompted review
Reply from Autohero België
Thank you so much for your great feedback! We’re thrilled to hear that buying a car with us was super easy for you. We’ll be sure to pass your thanks on to Miguel in Kortrijk—he’ll be delighted to know he made a difference.
Wishing you many happy miles with your new car! If you need anything in the future, we’re always here to help.
Best regards,
The Autohero Team 🚗
Pickup in Luik
I was guided by Ayman. He was very friendly, he did a great job and it was clear. He did his best to speak Dutch even tho he speak French. It was a really good experience!
20 March 2026
Unprompted review
Reply from Autohero België
Thank you so much for your wonderful feedback! We’re delighted to hear that Ayman made your experience so positive and that his effort to assist you in Dutch was appreciated. We’ll make sure to pass on your kind words to him—he’ll be very pleased to know he made a difference.
We wish you lots of enjoyment with your new car, and we’re always here if you need any further assistance in the future!
Best regards,
The Autohero Team 🚗
Good experience
The car was very clean when they brought it.
The perosn who brought the car was very nice , helpfull and very friendly, he was french but tried to speak dutch so we could communicate and he did it very good.
20 March 2026
Unprompted review
Reply from Autohero België
Thank you so much for your kind review! We’re happy to hear that your car was delivered spotlessly clean and that you appreciated the friendliness and helpfulness of our colleague. It’s great to know his effort to speak Dutch made your experience even better.
We hope you enjoy your new car and are always here if you need any help in the future!
Best regards,
The Autohero Team 🚗
Interactive with Samir
Samir is very proactive and reassuring. I was seeing the car that I was buying for the first time. A car that I was also taking back home.
13 March 2026
Unprompted review
Reply from Autohero België
Dear ,
Thank you for sharing your experience! We’re delighted to hear that Samir made you feel reassured and supported, especially during such an important moment as seeing and collecting your new car for the first time. Your comfort and confidence mean a lot to us.
We hope you enjoy every moment with your new car. If you need anything in the future, don’t hesitate to reach out—we’re always here to help.
Best regards,
The Autohero Team 🚗
Great service
Great service. Absolutely impressed.
Car looks nicer than on the pictures.
Niguel was absolutely helpful!
10 March 2026
Unprompted review
Reply from Autohero België
Dear ,
Thank you for your kind words! We’re delighted to hear that you’re impressed with our service and even happier that your car exceeded your expectations. We’ll be sure to pass on your compliments to Niguel – he’ll be thrilled to know he made a positive difference.
Wishing you many happy and safe miles with your new car. If you ever need any assistance, we’re always here for you!
Best regards,
The Autohero Team 🚗
Mr Samir
Mr. Samir was very friendly and professional. He was also very helpfull. Even helped move away my old vehicle.
4 March 2026
Unprompted review
Reply from Autohero België
Dear ,
Thank you so much for your wonderful feedback! We’re delighted to hear that Mr. Samir was not only friendly and professional, but also went the extra mile to assist you—even helping to move your old vehicle.
We will be sure to pass on your kind words to him. Providing a caring and helpful service is very important to us, and it’s great to know we made your experience a positive one.
We wish you many happy journeys with your new car, and we’re always here if you need any further assistance.
Kind regards,
The Autohero Team 🚗
Great experience
What an experience, got hosted by Jurgen who gave me immediately a good homely feeling, very friendly. I got a good explanation what was going to happen next, i got all the time to check the car, test it, ...while he was taxing mine. Then finale the financial part and off i was with my new car, happy like a little child 😏
28 February 2026
Unprompted review
Reply from Autohero België
Dear,
Thank you so much for sharing your wonderful experience! We’re delighted to hear that Jurgen’s warm welcome and clear explanations made you feel right at home. It’s important to us that our customers have all the time they need to review and test their new car, and we’re glad this helped you feel confident and comfortable throughout the process.
We hope you enjoy every moment with your new car, and we wish you many happy kilometers ahead!
Thank you for your trust and your kind words.
Best regards,
The Autohero Team 🚗
Perfect service from start to end when…
Perfect service from start to end when I come to pickup the car.
Also perfect service from your colleague Niguel ( I hope I write name good) with explanation about new car. Thanks.
2 March 2026
Unprompted review
Reply from Autohero België
Dear ,
Thank you very much for your kind words! We’re thrilled to hear that you received perfect service from start to finish when picking up your car. Your special mention of our colleague Niguel is greatly appreciated—he will be happy to know his explanations made a difference.
We wish you lots of enjoyment with your new car and hope to welcome you again in the future. Thank you for your trust!
Best regards,
The Autohero Team 🚗
Excellent service and communication
I’m really happy with the purchase I made. Very good customer service from day 1 to completion.
Niguel was very helpful on the day I picked up the car from their garage. Top guy, top service! I’m glad I chose Autohero
27 February 2026
Unprompted review
Reply from Autohero België
Dear ,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with your purchase and that you felt consistently well taken care of throughout your experience with us.
Your kind words about Niguel mean a lot—he’ll be thrilled to know you appreciated his help and customer service on the day you picked up your car.
Thank you for choosing Autohero. We wish you lots of happy driving ahead and hope to see you again in the future!
Best regards,
The Autohero Team 🚗
Service au top
19 February 2026
Unprompted review
Reply from Autohero België
Bonjour ,
Un grand merci pour votre retour ! Nous sommes ravis que notre service vous ait pleinement satisfait.
Au plaisir de vous accompagner à nouveau à l’avenir.
Bien cordialement,
L’équipe Autohero 🚗
Twice the purchases, twice the satisfaction!
Highly recommend AutoHero! This is my second purchase with them and the quality is consistent. The cars are 100% accurate to the ads. My sales assistant, Robert K., was fantastic—very easy to talk to, kept me updated constantly, and walked me through the whole process. It’s great to work with people who actually care about the customer experience. See you guys for car number three!
16 February 2026
Unprompted review
Reply from Autohero België
Thank you so much for your wonderful review and for choosing Autohero again! We’re thrilled to hear that you found the quality of our cars consistently reliable and true to the ads.
Your shoutout to Robert K. means a lot—he will be delighted to know you appreciated his support and regular updates throughout the process. Our team genuinely cares about making your experience smooth and enjoyable, and it’s fantastic to hear that came across.
We look forward to welcoming you back for car number three! If you ever need anything, don’t hesitate to reach out.
Thanks again for your trust!
Kind regards,
Team Autohero 🚗
Reply from Autohero België
Hi ,
Thank you so much for your kind words! We’re delighted to hear that Boris was able to assist you and make your experience a positive one. Your satisfaction is our top priority.
If you need anything else or have any further questions, please don’t hesitate to reach out.
Best regards,
The Autohero Team 🚗
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