The personeel was really polite and helpful when it came the moment to collect the car. I've immediately noticed an issue and Niguel guided me on the necessary to do.
Company replied
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Inclusief 12 maanden garantie | Getest & rijklaar gemaakt | 21 dagen geld-terug-garantie

Uitbreidingstraat 82, 2600, Berchem (Antwerpen), Belgium
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Very gentle and friendly people. We never bought a car so quick like today!
Niguel was very helpful and friendly.
We love the car by the way!

Reply from Autohero België

Reply from Autohero België
I saw the car on the website the 22 november and i had it at home the 2 of december. It was super fast.
Oliver was very clear with his instructions. He was very available.
Samir (the driver who brought my car home) was very nice and on time.

Reply from Autohero België
Well manned and educated worker by the name Niguel in kortrijk ,He patiently listen and gives good explaination to you. But i was dissappointed at first when a car i first ordered for was taken by another customer, so at last i got another one i like.in i really have a lot of confident buying my car from autohero because a car my friend 3 years is still wonderful without a fout

Reply from Autohero België

Reply from Autohero België
Great online l'expérience and customer service.

Reply from Autohero België
They gave me a good explanation of how everything works. Also friendly and helpful.

Reply from Autohero België
Gabriel did an amazing job. He was super attentive with us, patience to explain all our doubts.

Reply from Autohero België
Everything was smooth and Samir is excellent. He helped so much and was so available. Amazing experience!

Reply from Autohero België
The delivery was perfect ! Samir did a wonderful job ! He even cleaned it and made sure I had fuel and everything I needed !

Reply from Autohero België

Reply from Autohero België
The personeel was really polite and helpful when it came the moment to collect the car. I've immediately noticed an issue and Niguel guided me on the necessary to do.

Reply from Autohero België
Thank you for the excellent service. The staff was professional and helpful, and explained everything accurately. The car was as required, and the delivery experience was fast and organized. Of course I will deal with you again and recommend dealing with you

Reply from Autohero België
Boris was a great help getting to know my newcar

Reply from Autohero België
I buy my first car Citroën C3 and iam very happy from this dealer.
I was today at pick up point in Machelen two very good and professional guys was help me .
Daoud and Gabriel first class.
Auto Hero Premium 5 stars.

Reply from Autohero België
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