Autohero België Reviews 2,569

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a good experience with Autohero. The process was smooth, transparent, and easy from start to finish. The car arrived in good condition as described, and the customer service was helpful and resp... See more

Company replied

Rated 1 out of 5 stars

They promise the car two different person at same time.They are not ashamed an sent email to me saying sorry.I charged loan from bank.One day ago your car in process and another day your car has been... See more

Rated 5 out of 5 stars

i didnt even get the car yet, but special tnx to Robert. we called daily and he explained Thoroughly all the steps of pre-purchase and post-purchase. therefore not in layman's terms, but 100 accurate... See more

Company replied

Rated 5 out of 5 stars

Highly recommend AutoHero! This is my second purchase with them and the quality is consistent. The cars are 100% accurate to the ads. My sales assistant, Robert K., was fantastic—very easy to talk to,... See more

Company replied

Company details

  1. Car Dealer

About Autohero België

Written by the company

Jouw voordelen bij Autohero: Inclusief 12 maanden garantie | Getest & rijklaar gemaakt | 21 dagen geld-terug-garantie Hier kun je bij Autohero naar uitkijken: geteste tweedehands auto's, levering aan huis, 21 dagen geld-terug-garantie, 12 maanden garantie op elke auto en betaling pas bij de levering. Optioneel bieden we je graag een verlenging van de garantie , financieringsmogelijkheden en inruil van je oude auto. Wil je meer weten? We helpen je graag! Ga naar autohero.com voor alle info en meer.

Autohero - Auto kopen: Eindelijk makkelijk / Acheter une voiture : Enfin facile !

Written by the company

Ben je op zoek naar je volgende auto? Bekijk dan onze Autohero Centers of bezoek autohero.com.
Ongeacht het merk, ongeacht het model: meer dan 500 gebruikte auto's tegen top prijzen wachten op je. Elk met een transparante onderhoudsgeschiedenis, geïnspecteerd door Autohero, professioneel gereconditioneerd en met een gratis garantie van 1 jaar. Heb je vragen? Ons team staat klaar om je telefonisch, via e-mail of persoonlijk in een van onze Autohero Centers te adviseren. Vind nu je auto bij Autohero.
Vous cherchez votre prochaine voiture ? Alors, découvrez nos Autohero Centers ou visitez autohero.com.
Peu importe la marque, peu importe le modèle : plus de 500 voitures d'occasion à des prix imbattables vous attendent. Chacune a un historique de service transparent, est inspectée par Autohero, reconditionnée professionnellement et est livrée avec une garantie gratuite d'un an. Vous avez des questions ? Notre équipe sera ravie de vous conseiller par téléphone, par e-mail ou en personne dans l'un de nos Autohero Centers. Trouvez dès maintenant votre voiture chez Autohero.

Jouw voordelen bij Autohero:

Inclusief 12 maanden garantie | Getest & rijklaar gemaakt | 21 dagen geld-terug-garantie

Inclusief 12 maanden garantie | Getest & rijklaar gemaakt | 21 dagen geld-terug-garantie
Hier kun je bij Autohero naar uitkijken: geteste tweedehands auto's, levering aan huis, 21 dagen geld-terug-garantie, 12 maanden garantie op elke auto en betaling pas bij de levering. Optioneel bieden we je graag een verlenging van de garantie , financieringsmogelijkheden en inruil van je oude auto. Wil je meer weten? We helpen je graag! Ga naar autohero.com voor alle info en meer.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i didnt even get the car yet

i didnt even get the car yet, but special tnx to Robert. we called daily and he explained Thoroughly all the steps of pre-purchase and post-purchase. therefore not in layman's terms, but 100 accurate. He listens to your needs gives you options, and warns you for traps that people sometimes fall in while buying the wrong car that's not suitable for the buyer.

3 February 2026
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your kind words and detailed feedback!

We're delighted to hear about your positive experience so far, especially with Robert’s support. It’s great to know that he was able to provide you with thorough, accurate information and guide you clearly through each step—before and after your purchase. We’re also especially proud that Robert took the time to truly listen to your needs, offer suitable options, and help you avoid potential pitfalls.

We’ll be sure to pass on your thanks to Robert, and we look forward to completing your car delivery soon. If you have any further questions or need assistance in the meantime, please let us know.

Kind regards,

Team Autohero 🚗

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish! My new car is even better than expected! The whole process went so smooth thanks to Samir, he was very kind and helpful. He explained everything so good and clear. I recommend buying a car from Autohero!

28 January 2026
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your wonderful feedback!

We’re delighted to hear that your experience was smooth from start to finish and that your new car exceeded your expectations. It’s great that Samir was able to guide you clearly and kindly throughout the process—we’ll be sure to pass your compliments on to him.

Thank you for recommending Autohero! We wish you many happy and safe kilometers with your new car, and we’re always here if you need us in the future.

Best regards,

The Autohero Team 🚗

Rated 5 out of 5 stars

Premium experience

You get what you’re expected, and that’s very nice in the world of used cars.
The whole experience was great, and Niguel was very professional, thanks to the whole team.

18 December 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Hello,

Thank you so much for your kind words! We’re delighted to hear that your experience met your expectations and that you felt confident throughout the process.

Your recognition of Niguel’s professionalism means a lot to us, and we’ll be sure to share your feedback with him and the entire team.

It was a pleasure assisting you, and we wish you many happy journeys with your new car. If you ever need anything in the future, don’t hesitate to reach out.

Best regards,

The Autohero Team 🚗

Rated 5 out of 5 stars

Very nice driver Ayman, best expirience ever 👍

19 December 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your kind words! We’re delighted to hear that you had such a great experience with our driver Ayman. We’ll be sure to pass on your compliments to him.

Your satisfaction means a lot to us. If you ever need anything in the future, we’re always here to help!

Best regards,

Team Autohero 🚗

Rated 5 out of 5 stars

Great place to buy your car!

The process was super easy and straightforward. The staff was very polite and nice. I got my car from Kortrijk garage. I'll definitely recommend them! The car was super clean and it was exactly like the pictures on the website. I'm super happy with my buy.

16 December 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your wonderful review! We’re delighted to hear that the entire process was easy and straightforward, and that our staff made such a positive impression. It’s great to know you received your car in perfect condition from our Kortrijk garage and that it matched your expectations.

Your recommendation means a lot to us, and we’re thrilled that you’re happy with your purchase. If you need anything in the future, please don’t hesitate to reach out.

Enjoy your new car and safe travels!

Best regards,

Team Autohero 🚗

Rated 5 out of 5 stars

Nice service and super kind and…

Nice service and super kind and listening people at Machelen. Special thanks to Boris, Gabriel and Daout for their kindness.

13 December 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your kind words! We’re delighted to hear you had a great experience with our team in Machelen. Your special thanks to Boris, Gabriel, and Daout will certainly make their day – we’ll make sure to pass along your appreciation.

Your satisfaction means a lot to us, and we hope you enjoy your new car. If you ever need anything, we’re always here to help!

Best regards,

Team Autohero 🚗

Rated 5 out of 5 stars

Very gentle and friendly people

Very gentle and friendly people. We never bought a car so quick like today!
Niguel was very helpful and friendly.
We love the car by the way!

12 December 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive and efficient experience with us.

It's great to know that Niguel was helpful and friendly, and that you love your new car. Your satisfaction is our top priority, and your kind words mean a lot to our team.

Wishing you many happy journeys ahead! If you ever need anything, we're here for you.

Best regards,

Team Autohero 🚗

Rated 5 out of 5 stars

Top Service

Top
Thanks AutoHero for the best service

11 December 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Hello,
Thank you so much for your kind words! We’re delighted that you’re happy with our service.

Best regards,
Team Autohero

Rated 5 out of 5 stars

Nice and fast

I saw the car on the website the 22 november and i had it at home the 2 of december. It was super fast.
Oliver was very clear with his instructions. He was very available.
Samir (the driver who brought my car home) was very nice and on time.

2 December 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for sharing your experience! We’re delighted to hear that the whole process—from seeing the car on our website to delivery at your home—was so fast and smooth. It’s wonderful to know that Oliver provided clear instructions and was always available to assist you.

We’ll be sure to pass along your kind words to Samir as well for his punctuality and friendliness during delivery.

We wish you many happy kilometers with your new car! If you have any questions or need further assistance, please don’t hesitate to reach out.

Best regards,

The Autohero Team 🚗

Rated 4 out of 5 stars

Good explaination

Well manned and educated worker by the name Niguel in kortrijk ,He patiently listen and gives good explaination to you. But i was dissappointed at first when a car i first ordered for was taken by another customer, so at last i got another one i like.in i really have a lot of confident buying my car from autohero because a car my friend 3 years is still wonderful without a fout

24 November 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your feedback and for sharing your experience with us. We’re delighted to hear that Niguel in Kortrijk provided you with excellent service, taking the time to listen and offer clear explanations. We’ll be sure to pass along your kind words to him.

We apologize for the disappointment you experienced when your initial choice was no longer available. We understand how frustrating this can be, and we appreciate your flexibility in finding a car you like.

It’s wonderful to know that your confidence in Autohero has been reinforced by your friend’s experience over the past three years. Your trust means a lot to us, and we’re committed to keeping it.

Wishing you many happy and trouble-free kilometers with your new car!

Best regards,

Team Autohero 🚗

Rated 5 out of 5 stars

Mazda CX-5 Samir

Very helpful and enjoyable experience

25 November 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your kind words! We’re delighted to hear that you found your experience both helpful and enjoyable. Your satisfaction is very important to us, and we truly appreciate your feedback. If there’s ever anything else we can assist you with, please don’t hesitate to reach out.

Kind regards,

Team Autohero 🚗

Rated 5 out of 5 stars
Autohero België logo

Reply from Autohero België

Thank you so much for your kind words! We're thrilled to hear that you found our platform the best way to buy second-hand cars. Making car shopping simple, transparent, and enjoyable is what we strive for. If you ever need anything else or have questions, we’re always here to help.

Happy driving!

Team Autohero 🚗

Rated 5 out of 5 stars

Great online l'expérience and customer…

Great online l'expérience and customer service.

31 October 2025
Autohero België logo

Reply from Autohero België

Thank you so much for your kind feedback! We're delighted that you had a great online experience and appreciated our customer service. Your satisfaction means a lot to us.

We wish you many happy miles with your new car!

Best regards,

The Autohero Team 🚗

Rated 4 out of 5 stars

They gave me a good explanation of how…

They gave me a good explanation of how everything works. Also friendly and helpful.

2 November 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your kind words! We’re delighted to hear that you found our team friendly, helpful, and informative. It’s important to us that our customers feel well supported and confident throughout the process.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!

Best regards,

Team Autohero 🚗

Rated 5 out of 5 stars

Gabriel did an amazing job

Gabriel did an amazing job. He was super attentive with us, patience to explain all our doubts.

30 October 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your kind words! We're delighted to hear that Gabriel took such great care of you and answered all your questions with patience and attention. We’ll be sure to share your feedback with him. If you need any further assistance, please don’t hesitate to reach out.

Best regards,

Team Autohero 🚗

Rated 5 out of 5 stars

Great Experience!

Everything was smooth and Samir is excellent. He helped so much and was so available. Amazing experience!

29 October 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for sharing your experience!

We’re delighted to hear that everything went smoothly and that Samir provided such excellent service. We’ll be sure to pass on your kind words to him. Your satisfaction means a lot to us, and we're thrilled that your experience was amazing.

If you need anything in the future, we’re always here to help!

Best regards,

The Autohero Team 🚗

Rated 5 out of 5 stars

The delivery was perfect

The delivery was perfect ! Samir did a wonderful job ! He even cleaned it and made sure I had fuel and everything I needed !

27 October 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your fantastic review! We're delighted to hear that your delivery went perfectly and that Samir provided such excellent service. It's wonderful to know he made sure everything was ready for you—including cleaning the car and making sure you had fuel.

Your satisfaction means a lot to us. We wish you many happy miles with your new car, and if you ever need anything, please don't hesitate to reach out!

Best regards,

Team Autohero 🚗

Rated 5 out of 5 stars

Everything was great

Everything was great, easy and clean car also!

24 October 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you so much for your kind feedback! We're delighted to hear that everything went smoothly and that you were pleased with the cleanliness of your car. Your satisfaction is our top priority, and your positive comments motivate our team to keep delivering the best experience possible.

If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new car!

Best regards,

Team Autohero 🚗

Rated 5 out of 5 stars

Good Guy✌

Good Guy✌
Kortrijk
Niguel 😎

21 October 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Thank you for your kind words and for giving a shout-out to Miguel! 😎✌

We’re glad to hear you appreciated his efforts in Kortrijk. If there’s anything we can do to further improve your experience, please let us know.

Kind regards,

Team Autohero 🚗

Rated 5 out of 5 stars

Premium experience

Content du livreur Teo

20 October 2025
Unprompted review
Autohero België logo

Reply from Autohero België

Bonjour,

Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que vous êtes satisfait du service de Teo. Nous lui transmettrons votre message, cela lui fera plaisir.

Bonne route et à bientôt !

L’équipe Autohero 🚗

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look