Vivek

Terrible. My son was refused entry to join his friend's birthday party because we were a few minutes late. The reason given was that he couldn't join the briefing and, from a safety point of view, they would not allow him to participate. I understand that. What is not understandable, however, is the conduct of the front desk receptionists. The host requested if a voucher could be issued for my son to come and do it another day, and the response was, "We can't refund because you are late!" A child couldn't join his friend's birthday party and he is already feeling bad. The least you could have done is not make him feel even worse! Terrible attitude, clearly trying to pick a fight, which I avoided. Never going to come back again.

I had a very disappointing experience with DFS. The product description on their website was misleading. After purchasing, we were away for a while, and only later realised the product did not match the specifications advertised and would not fit in our room. When we contacted customer care, they said a refund was possible—but here’s the catch: they would deduct an unbelievable £130 for return transport.

This feels like a trick hidden in the small print. The advertisement was incorrect and misleading, and the so-called return policy comes with hefty hidden costs. My advice: read every detail carefully before buying from DFS, because it’s all too easy to be caught out by their misleading ads and expensive return charges.

There is simply not enough equipment in the gym. On top of that there are guys who are hogging one equipment for hours, sitting around and chatting for most of the time but won't let others use the equipment. I have spoken to the manager once about such behaviour but not sure if it was taken any seriously. I feel lucky if I get to do the work out I planned to do in the session. Quite frustrating. There is no active monitoring by the staffs if everything is going ok. It could have been way better if the staffs were more active.

I recently had an extremely disappointing experience with Swiss Airline LX 147. The journey was riddled with issues from start to finish, and I would not recommend flying with them.

Customer Service: The staff was rude and unwelcoming, not even offering a simple "Good Morning." To make matters worse, the seats we had booked were arbitrarily changed at the booking desk.

Check-In Process: The staff at IGI Airport seemed clueless about what is and isn’t permitted in checked luggage, adding unnecessary confusion to the process.

Onboard Experience:
Food: The food was awful. My son was given a vegetarian breakfast even though he had asked for an omelette. To make matters worse, a cabin crew member commented to her colleague, "I thought Indians are vegetarian, and that's why I gave him veg." This comment was unprofessional and insensitive. The cabin crew didn’t even ask me what I would like, and overall, their communication was awkward and rude at best.
In-Flight Entertainment: The entertainment system was archaic and barely functional. The headset didn’t work, the navigation menu was clunky, and the content selection was extremely limited. Audio quality was poor, subtitles were unavailable, and language options couldn’t be changed.
Cabin Crew Responsiveness: Pressing the assistance button yielded no help for almost half an hour. This lack of responsiveness is unacceptable.

Connecting Flight: The connecting flight experience was chaotic and stressful. The flight landed late in Zurich, leaving just 10 minutes to board the next flight to Heathrow. Despite requesting priority at security, the personnel refused to assist. Thankfully, other passengers allowed us to skip ahead, but the security and boarding queues were a complete mess, with no clear organization.

Flight Delays: The connecting flight from Zurich to Heathrow was delayed as well, adding to the already stressful experience.

Overall, the experience was terrible. From rude staff and outdated in-flight amenities to poorly managed queues, unhelpful personnel, and insensitive behavior, everything about this journey was frustrating and disappointing. I will not be flying with Swiss Airlines again.

This company has a notorious reputation when it comes to auto-renewals. I’ve been trying to contact them for the past two months to cancel mine, but they only allow communication via live chat. Despite requesting through the chat to stop the auto-renewal after finding a better deal elsewhere, they took no action. Now, whenever I try to reach them again, my chat is immediately closed with the message that a previous conversation is still open. I have no idea how to stop the auto-renewal, and although I’ve taken up a new insurance policy, I’m worried they may still cause issues. I would strongly advise avoiding this company at all costs. Only after I wrote this review they stopped my auto renewal which proves the point that it was very much doable from their end but it was being delayed for some strange reason. My auto-renewal is finally stopped.

Megan provided an excellent service. We highly recommend her for cleaning services to anyone looking.

Excellent hassle free service. I had a real good wxperience, decision made in seconds literally. Highly recommended.

Excellent service, made it really easy. The credit check was hassle free, and 0% interest offer is just what I needed. Highly recommended.

Total waste of money. First I had to pay £5 for contacting the lawyer. Then when I asked the question I was asked to pay £43 for a phone conversation (recommended). So I did in the hope there would something insightful coming out of the conversation. The person called I don't even know if was a lawyer. His answers were kinda common sensical which you and I could guess but far from insightful. For example, he didn't mention any law, or queote the particular section or clause. He kinda guessed and based it on common sense and then at the end "sorry mate" type. This is total waste of money, shame I tried it.

Good place to find good tutors. So far so good experience.

This is the second time it happened. The products on the sale or otherwise doesn't look to be really on sale. These seems more like faulty items. I have purchased cloths for my 11 and 13 yer old and made sure I actually buy 1 or 2 size extra. The products can be filtered by age in the website. When the product arrived the label says 12 year old (the one fo my 11 year son) but it's visibly small. Last time it happened each and every item looked like are meant for the little kids and not at all for grown up boys. I didn't have time and I couldn't return those. Those are still in with me. All money wasted. I thought maybe I made some mistake. Today I received another set of cloths which I had ordered couple of days back. Almost all (except 1 set of T-shirts) all are terribly small. I had to then return these. Please note return is not free. You have to pay the courier fees which is not less than £2.50. Why should I pay for the return? This is none if my fault!! Overall I have lost confidence on this site to do anymore online purchase.

The reason is the centre has no clue what the customer has paid for. I have had this twice now that I purchased something and when they return the car I am assuming that everything that has been promised during the time of online purchase has been done by the center and I do not have to be worried at all. However, that seems to be not he case at all. I purchased the below from National Tyre site online:

1 MOTB MOT Test Online Offer (Normally £54.85) £44.99 £0.00 £44.99
1 5POINTCHECK 5 point check £0.00 £0.00 £0.00
1 BCC Free brake check £0.00 £0.00 £0.00
1 CSI Car Safety Inspection £24.99 £5.00 £29.99
1 FREEBATCHECK Complimentary Battery Check £0.00 £0.00 £0.00
1 VSI Free repairs check £0.00 £0.00 £0.00
Total £69.98 £5.00 £74.98

However, when I got the car back from the Halford center the report said only two item has been done as below:
MOT Test Class 4 £0.00 £44.99 £0.00 £44.99
Free Safety Check £0.00 £0.00 £0.00 £0.00

There is no CSI for which I paid £24.99 or any other items which were listed earlier.
I called up the Halford center and they said the CSI is a part of MOT!! Then why did I paid £24.99 on top of the MOT price?? No answer.
The Halford center I went for MOT is the below one:
National Tyres and Autocare
Unit 1 a Hyde Estate Rd
The Hyde
Hendon
NW9 6JX

Also, surprisingly the person at the desk was asking for payment at the time of releasing the car. I said I have already paid. She had no clue then after a while she found out that I have already paid! Surprising how disconnected they are. I paid £24.99 for no reason, the money is gone and no service provided! No apologies, no remorse, money gone down the drain!

Terrible service, absolutely horrible. I recently purchased Skybroadband. I was supposed to be visited by a Sky engineer to set it up on the 25th July. No one came no one called nothing happened. It has been over 20 days. My old connection which was diconnected before has been activated on which the Sky broadband is terrible. I called up this morning, the first customer care executive started shouting at me and then hanged the phone. Then called up again. This time the guy started telling me it is due to my home setup and nothing to do with their broadband service. He said he will do a video call which I agreed. Then he started telling me how my house should be totally reorganised otherwise he cannot do anything about it. After more than 40 mins of phone call he couldn't fix one single problem I am facing starting from internet disconnection to buffering. I genuinely think Sky doesn't care at all about customer happy or not happy all they care is the money at the end of the month. As long as the money is coming, their customer care executives will continue shouting and hanging calls. Such a pathetic service provided, I made a grave mistake by joining Sky, should never have got myself into this situation in the first place. As I am writing this review my wife complained about internet getting disconnected quite a few times!!

Brilliant cake made on the same day within 1 hour and cuatomised Birthday wish written for him - what else you could haved ask for? The quality of the cake is amazing and the taste is awesome. Amazimg experience as always with CakeBox!

Euphoria mocks are really so useful in 11+ preparation process. The mocks have helped my son to understand the weak areas. The topic mocks are another very useful material to work on specific weak areas. Also all the topic mocks and full mock papers are printable and that is a huge benefit. Overall experience is excellent.

Smoothly happened, absolutely no issues, so excellent job done by E-On engineer.

Pictures are bit misleading, doesn't represent the actual product.

Navigation is very high standard, excellent user interface, payment options pretty good.

Their advertisement sounds quite exciting but in reality it is just the opposite. Once you subscribe for this they will deduct your money. And then complete silence. If you are busy the silence will continue and money will be deducted every month. Then one day you will realise what a scam this is and call them up, there is no one to answer your queries about anything. Your call will go into voice mail and ask you to "leave message". If you keep on calling you get hold of someone who will show absolute indifference towards your problem, without any apologies or anything whatsoever. Stay away from this you would be much better off. I subscribe to lot of other online services, and I must say this was the most frustrating one in terms of everything. I paid them monthly subscrition and received nothing back in return.