This company has a notorious reputation when it comes to auto-renewals. I’ve been trying to contact them for the past two months to cancel mine, but they only allow communication via live chat. Despite requesting through the chat to stop the auto-renewal after finding a better deal elsewhere, they took no action. Now, whenever I try to reach them again, my chat is immediately closed with the message that a previous conversation is still open. I have no idea how to stop the auto-renewal, and although I’ve taken up a new insurance policy, I’m worried they may still cause issues. I would strongly advise avoiding this company at all costs. Only after I wrote this review they stopped my auto renewal which proves the point that it was very much doable from their end but it was being delayed for some strange reason. My auto-renewal is finally stopped.