Review of PureGym UK - New Barnet


Rated 2 out of 5 stars

There is simply not enough equipment in…

There is simply not enough equipment in the gym. On top of that there are guys who are hogging one equipment for hours, sitting around and chatting for most of the time but won't let others use the equipment. I have spoken to the manager once about such behaviour but not sure if it was taken any seriously. I feel lucky if I get to do the work out I planned to do in the session. Quite frustrating. There is no active monitoring by the staffs if everything is going ok. It could have been way better if the staffs were more active.

29 December 2024

Reply from PureGym UK

Hi Vivek - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment we would strongly advise approaching a member of staff on the floor who will be able to help further. Thanks, PureGym.