TeamSport Karting Reviews 888

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the staff, describing them as helpful, friendly, and professional, often going above and beyond to ensure a smooth and enjoyable experience. The service is frequently praised, with many feeling well-supported and valued. The customer service team, in particular, receives positive remarks for their responsiveness and ability to resolve issues effectively. The overall user experience is often highlighted as positive, with people enjoying the activities and the atmosphere created by the team. However, some people were dissatisfied with the booking process, finding it complicated or experiencing significant delays. There are also occasional concerns regarding certain staff members who are perceived as unhelpful or unprofessional, leading to negative interactions. A few customers also mentioned issues with track sessions starting late or being interrupted, impacting their overall enjoyment.

What people talk about most

Staff

Users describe ambiguous interactions with staff. Many customers praise the staff for being friendly,... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the helpful and professional... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express significant... See more

User experience

Customer experiences with the overall user experience are ambiguous. Many reviewers had a great time,... See more

Booking process

Consumers express significant dissatisfaction with the booking process. Many reviewers found the booking... See more

Based on these reviews

Rated 4 out of 5 stars

Booked for 2 people. At first they had to delay our session 20-30 mins because of rain outside, even staff were confused. Got out on the track and there was another party who were quite reckless... See more

Rated 4 out of 5 stars

As a long time Karter at TeamSport I'd say it's mostly been a positive experience, aside from the odd entitled staff member or faulty track sessions/Karts I genuinely do enjoy myself. The price probab... See more

Rated 3 out of 5 stars

Booking in complicated with the staff more concerned with mumbling over the computer rather than explaining things to us. Hidden expenses with gloves and balaclavas £30 for 4 of us. The devil is in d... See more

Company replied

Rated 3 out of 5 stars

E karting was ok we did 4 sessions but they were hyper sensitive about yellow flags taking every opportunity to let a 12 year old tell us about safety - somebody who’s never been on a real racetrack p... See more

Rated 1 out of 5 stars

Very disappointing. Started late and had two sessions during which no one in the group was able to get a single clean lap without flags or stoppages. Partly due to other drivers, but also Marshall's e... See more

Rated 5 out of 5 stars

My son has completed over 4,500 laps on the Gosport circuit and we've been regulars since May this year. The staff always interact with us and we've gotten to know them all really well. They are alway... See more

Rated 1 out of 5 stars

had unused credit with Teamsport and email correspondence saying I can use this at any venue and it would stay on record. When I called up to use the credit I was told it had expired. Not sure how mo... See more

Rated 1 out of 5 stars

Teamsport Clydebank Absolutely shocking Thursday night my daughter got kart 11 on 3 different occasions first time it ran out within 5 mins 2nd time you could physically see it going slow then... See more

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Rated 5 out of 5 stars

I visited the Watford track and it was exhilarating. The indoor two floored circuit has a bit of everything that you need for a lively race. 2x 15 minute sessions do seem to flyby but that's what happ... See more

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Rated 5 out of 5 stars

Took my son on his 8th birthday to the Dundee centre and he loved it. The staff were amazingly kind and made him feel special; the silly little helmet coverings and the gold suit were an amazing tou... See more

Rated 1 out of 5 stars

Visited team sport Sheffield on 15-6-25. Very poor experience, would definatly not recommend to anyone. Certain track staff are trained very poorly, if not at all. Not unhelpful and unprofess... See more

Rated 5 out of 5 stars

Had an amazing time at Teamsport Go Karting (High Wycombe) thanks to the brilliant team! Richard, Ali, and Izzy were absolutely fantastic from start to finish. They were super welcoming, professiona... See more

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Rated 5 out of 5 stars

Wow. Excellent facility at the Cardiff track. All the staff were double friendly, super informative and also helpful. The track and karts were all in tip top shape. Customer service was mustard, s... See more

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Rated 5 out of 5 stars

Did Preston on Thursday 4th Dec, just myself and 3 of my mates on track, after the 1st session (which was awesome) as we are all TeamSport members, the marshal offered to turn the karts up to level... See more

Rated 5 out of 5 stars

Quick review to thank Jamie and his female colleague for two of the best customer service interactions I've had in recent memory. In a CS world over run by bots and "AI" you guys were a breath of fres... See more

Rated 1 out of 5 stars

WARNING: it’s Disgusting how they rob you of your money, £4 for a bottle of coke, £4 for a tacky balaclava, £6 a pint of larger n the food is extortionate and crap, some of the carts are crap n they c... See more

Rated 5 out of 5 stars

I contacted Luke Aplin Events Co-ordinator who happened to take my call as I needed help with moving a booking - for my son and I. Luke was absolutely fantastic at resolving my query and was so poli... See more

Rated 2 out of 5 stars

All our timings were late even though we adhered to the exact rules and timings that we were told. There was one lady working on the track, didn’t catch her name but she had blonde hair in a pony t... See more

Company replied

Rated 5 out of 5 stars

We’ve been going regularly to Bournemouth and Reece who runs the place is top notch. He checks in with people, knows the regulars, has time to have a conversation about sessions and what’s going on... See more

Rated 1 out of 5 stars

When going to reception, the lady was extremely rude and had a bad attitude. She did not answer my questions and instead kept repeating her own. She accused me of stealing stock, which really ruined... See more

Rated 5 out of 5 stars

Always a pleasure at Cardiff Teamsport, Scott and the team were excellent as always. There were a few new faces but they were just as engaging as the rest of the team and made us feel very welcome, K... See more

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Rated 5 out of 5 stars

Had an amazing time at Teamsport Go Karting (Bournemouth) thanks to the brilliant team! Paddy was absolutely fantastic from start to finish. All staff were very welcoming, professional, and made sure... See more

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Rated 5 out of 5 stars

At first, I had a bad experience during my session as I felt unfairly stopped while the real issue wasn’t addressed. I raised my concern with the team, and I really appreciate how quickly they respond... See more

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Rated 5 out of 5 stars

We were a bit late due to an accident on motorway but the staff got us sorted quickly which was great as we really didn't think we'd be able to join. Good venue,gear and facilities, staff all professi... See more

Rated 5 out of 5 stars

I had an issue with a recent visit to the Warrington track, but the customer service team couldn’t have handled it better. They were quick to respond, genuinely listened, and offered a really thoughtf... See more

Rated 5 out of 5 stars

Went to TeamSport Liverpool today and had a great time! Every single staff member was extremely helpful! Special mention to Gracie, Nathan, Dwayne, Bailey and Joe who were lovely ! Will definitely be... See more

Rated 5 out of 5 stars

An early Christmas present for 3 young lads ..great experience! My lad Alex had a fall after a race but the staff were super kind ..please thank Poppy and Kieran especially for their help , all the... See more

Rated 2 out of 5 stars

Went for a members session. Booked in for the afternoon 342 session, the first session didn’t start till over an hour late. Didn’t hear any apologies for the inconvenience for info about them runnin... See more

Company replied

Rated 5 out of 5 stars

Although the racing experience last week was not great, the customer care team have responded very well by issuing a race again voucher. It was very crowded and there were very few green light laps a... See more

Rated 1 out of 5 stars

We ran up allot of credit due to bulk booking, not a problem will eventually book the slots they have in the small print that even though the credit is on your account, it's your money, they wil... See more

Rated 5 out of 5 stars

We had an issue on the track with other racers, my concerns were heard and dealt with in a professional and respectful manner both at the track and via the customer care team. I felt like all staff me... See more

Rated 5 out of 5 stars

We found Teamsport Crawley after being invited to a birthday party and since them my son has raved about Teamsport. We took him for his birthday and I was able to see how helpful Karting was to him, w... See more

Rated 5 out of 5 stars

John Gorevan, Amazing service from John, he spotted a duplicate payment (one for club membership and one for elite membership). He contacted alerting me of the error. Top service from someone who... See more

Rated 5 out of 5 stars

The staff at Crawley are very friendly, especially crissy w who was very polite and very good to have a joke with. The track itself is such an adrenaline rush! Going down steep hills turning for the... See more

Rated 1 out of 5 stars

came slightly late. the most unhelpful staff i have ever encountered and i include budget airlines in that assertion. manager of watford branch was proudly totally uninterested in accommadating me and... See more

Rated 5 out of 5 stars

Better than I expected. The staff really friendly and did their best to keep the race going. There were more yellows and reds than I would've liked. There were delays before race began also which wasn... See more

Rated 1 out of 5 stars

Do not trust. They have allowed someone other than myself, make a booking using my credentials at a site 200miles away from where I live! According to customer service agent no complaints process!!

Rated 1 out of 5 stars

I would have chosen -10 if it was possible - 1 star is too much for TeamSport Karting Absolutely terrible customer service. We had to reduce our group from 14 to 12 people and they flat-out r... See more

Company replied

Rated 5 out of 5 stars

I had some concerns after a recent visit to TeamSport Edmonton, where the session felt overcrowded and didn’t quite meet our expectations. I shared my feedback, and I was really impressed with how... See more

Rated 5 out of 5 stars

Had a Birthday party at Teamsport Nottingham for my 11 year old son and 9 friends. Not the cheapest party but an excellent experience. The kids loved it and had a great laugh. Our party host Gra... See more

Rated 5 out of 5 stars

All Around great and fun experience The place was amazing. Friendly staff, always happy to help and answer your questions. Very safe on track with the marshals making sure everything runs smoothly... See more

Rated 1 out of 5 stars

Had a terrible experience at the TeamSport Acton location. My whole team came here from central London for an event that we pre-planned several weeks ago. However, after arriving, getting changed an... See more

Company replied

Rated 2 out of 5 stars

Warrington Branch. Managers showing intro was spot on and looked for interaction. Then it just lacked any care to detail. I came in on Black flag, they didn’t know why. Came in as brakes weren’t c... See more

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Rated 1 out of 5 stars

Terrible experience here. Firstly, we arrived late and were told we had missed our go karting, although we were so disappointed and we accept it was our fault, we were pleased to be told we’d be refun... See more

Company replied

Rated 3 out of 5 stars

Booked in for a members event and was poorly staffed had to ask at the bar for a staff member to sign us in after standing there for 5-10 mins and not being acknowledged. Was not told they were run... See more

Company replied

Rated 2 out of 5 stars

I loved the actual karting but we didn’t get our dash cam footage and I was very disappointed. I would suggest for that to be fixed for next time people want dash cam footage. Therefore I am giving yo... See more

Company replied

Rated 2 out of 5 stars

After many years of being a loyal (as well as a courteous and rule-abiding) customer, I suddenly got an email after our last session saying "we regret to inform you that a Formal Warning has been is... See more

Rated 5 out of 5 stars

Newcastle site Staff are great and fun to talk with. Super helpful for best racing technique and strategies. We signed up as club members as a group and so far the staff have been great, facili... See more

Rated 3 out of 5 stars

Love coming here however your booking system really is useless. Time and time again we have to ring or use live chat as we can’t book members / adults onto the same sessions / family sessions. Makes b... See more

Rated 1 out of 5 stars

If I could give zero stars i would. Bought 2 x red letter days for our kids for karting near us with a 12 month length on them for use with team sport uk only to be told that even though the voucher r... See more


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3.5

Average

TrustScore 3.5 out of 5

888 reviews

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Replied to 28% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Anti racing

Anti racing! Marshalls at best useless at most not paying attention… black flags for infringements that other racers committed, 50 percent of the time on red flags, no urgency… having been to proper karting tracks often where the races are kept moving the flag system
Is simple and crashes are cleared fast this was a huge disappointment. Avoid

22 March 2026
Unprompted review
Rated 5 out of 5 stars

I was extremely nervous upto the point…

I was extremely nervous upto the point of not getting into my kart. A member of staff called Norris (Bradford site) came to talk to me. What a gentleman Norris is. He explained everything to me. How to stay in lane and that he would always keep a eye on me going around. Norris really helped me. I am so glad that I went ahead with it. Please do not be too nervous because if you listen to Norris , then all the experienced drivers never come close to you. The advice I would give to anyone nervous is to please ask to speak to norris

22 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. My son was refused entry to join his friend's birthday party because we were a few minutes late. The reason given was that he couldn't join the briefing and, from a safety point of view, they would not allow him to participate. I understand that. What is not understandable, however, is the conduct of the front desk receptionists. The host requested if a voucher could be issued for my son to come and do it another day, and the response was, "We can't refund because you are late!" A child couldn't join his friend's birthday party and he is already feeling bad. The least you could have done is not make him feel even worse! Terrible attitude, clearly trying to pick a fight, which I avoided. Never going to come back again.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience at…

Very disappointing experience at TeamSport High Wycombe especially an aggressive and obstructive shift manager by the name of Jake Dell.

We arrived at 9:30pm for a 10:10pm 2-for-3 booking (three races). The Terms & Conditions state:

“Please arrive 40 minutes before your event’s scheduled start time.”

We were five minutes outside that timeframe.

We were told we could not race and that our booking was forfeited due to missing the briefing. There were six other customers in the same position.

No alternative slot was initially offered. After leaving, we coincidentally encountered members of the earlier group who told us they had been offered a session the following day. We returned to request equal treatment and were told this had not been offered to us because we “did not ask”.

We were eventually given a slot the next evening.

Unfortunately, when we attended the following day, the shift manager publicly confronted me in the bar area and said, in an aggressive tone:
“Do you have something to say to my face?”

This was said in front of my son, his friend, and other customers.

We fully understand that safety briefings are essential. However, the wording of the policy says “please arrive” rather than “you must”, and does not state that arrival outside 40 minutes automatically results in forfeiture. The rigid and inconsistent handling of the situation — followed by public confrontation — was extremely disappointing.

We have visited TeamSport Reading many times and never experienced this level of hostility or inflexibility.

Very poor management handling of what should have been a straightforward customer service issue.

21 February 2026
Unprompted review
Rated 4 out of 5 stars

Booked for 2 people

Booked for 2 people. At first they had to delay our session 20-30 mins because of rain outside, even staff were confused.

Got out on the track and there was another party who were quite reckless and occasionally rammed us. Even one deliberately rammed into barriers and they got told off severely. but the staff were helpful and gave us free balaclavas for the delay and helped me out a lot with advice since it was my first karting experience.
Food and drinks were ridiculously expensive. £4 for drinks and food (varies higher) I’d recommend karting at Brighton, it was fun

18 February 2026
Unprompted review
Rated 4 out of 5 stars

Good

Very good experience. Was not on the track but others enjoyed it. When we went to watch we left our pizza on our table with our belongings. One of the staff took our half eaten pizza and just apologised? She gave us a free Coca Cola but no pizza. Overall experience was good other than that.

14 February 2026
Unprompted review
Rated 3 out of 5 stars

Very disorganised

Took my 8 year old to the Basildon Team Sport today, he has been to another brach a few times, this was first time at this venue, was very disorganised, they had new staff who didnt rwally know the ropes, it was very busy and we started 1 hour later than booked, it felt a bit unsafe as it was so diaorganised. My son loved it as he loves gokarting and has a moterbike so he likes thay sort of thing. I saw a few kids get injured with quite bad whiplash -in one accident I saw the kids head really whip back with the weight of the helmet and he really hurt his neck, some 8 year olds are tiny so id definately take that into account b4 booking for yr child, theres a potential for real injury. Some kids really didnt enjoy it I paid £5 for the video as my son wanted to attach a camera - when the race had finished the machine printed out 1 receipt for the race with my childs camera number on it - we paid for the video using that receipt and it wasnt him ! So no idea what happened - that was a waste if £5

14 February 2026
Unprompted review
Rated 4 out of 5 stars

not for those who

we had a great experience here if your in to a more thrilling make sure you go for a later booking

staff was extremely friendly
corners can be rough if you don't know how to turn or are in a big group

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest

had unused credit with Teamsport and email correspondence saying I can use this at any venue and it would stay on record. When I called up to use the credit I was told it had expired. Not sure how money expires (wasn't a voucher) but ok. Asked to speak to the manager who made himself / unavailable to talk. Moving onto Office of Fair Trading and Standards next.

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Zero compassion

My son visited Eastleigh with two friends to celebrate his birthday. Everything was fine until the final corner, when one of his friends spun out and badly injured his knee. He was extremely upset, required medical attention from the manager and was given an ice pack. Incident forms were completed and the parents informed.

At no point was I offered the option to return using the 6 month incentive. With a crying, limping 10-year-old, my priority was getting him home - not discussing future bookings. When I later called to rebook a session for my son and husband, I was told the discounted incentive no longer applied and couldn’t be offered over the phone. Despite explaining the exceptional circumstances, they refused any flexibility, even though I was trying to book two more sessions.

I am extremely angry with the lack of empathy shown by their customer service and feel they need to show more understanding and decency, especially when a child is hurt during what should be a fun occasion.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Been to go carting few times now and at…

Been to go carting few times now and at start it went alright but after it just became a lot worse. There's about 16 people usually which is way too much and ignore lights completely. Even the staff just don't do anything.

8 January 2026
Unprompted review
Rated 4 out of 5 stars

Best visit to date!

I've been going to Transport Nottingham for a couple of years now and I'm not sure what has changed but this was by far the best visit to date. It's the first time that races have been pretty much on time, super smooth change overs and the staff were friendly as always. Well done to all the team there, it was a great experience. Just a shame you can't make it a bit warmer lol

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust

Do not trust. They have allowed someone other than myself, make a booking using my credentials at a site 200miles away from where I live! According to customer service agent no complaints process!!

23 January 2026
Unprompted review
Rated 4 out of 5 stars

Shape it up TeamSport.

As a long time Karter at TeamSport I'd say it's mostly been a positive experience, aside from the odd entitled staff member or faulty track sessions/Karts I genuinely do enjoy myself. The price probably isn't worth it if you don't have a membership? but if you're young and want to get the most out of it, I advise Cadet Academy. Remember this is a motorsport, You're not always going to have a positive run. But TeamSport could definitely do better with Staffing/Kart Maintenance. Your motto is putting the customer on the pole! Preach it!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Great for 8 year olds and 42 year olds!

Took my son on his 8th birthday to the Dundee centre and he loved it. The staff were amazingly kind and made him feel special; the silly little helmet coverings and the gold suit were an amazing touch :)

The kart was good fun, felt safe and it wasn't too fast for a beginner. Overall, great experience and will be going back on a regular basis.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

WARNING - crap experience all toll

WARNING: it’s Disgusting how they rob you of your money, £4 for a bottle of coke, £4 for a tacky balaclava, £6 a pint of larger n the food is extortionate and crap, some of the carts are crap n they cram upto 20 drivers on which just causes endless stops of the race , I’ll never go here again, they can keep it …. There’s far better tracks around than this place …. Total waste of money

17 January 2026
Unprompted review

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