I had bought a Black & Decker battery jigsaw from Homebase in their closing down sale. Battery didn't work & turned out to be from 2021. Tooled-up advertised the exact new genuine replacement at a s... See more
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Tooled-Up are the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear. Browse here for further product information and availability, or to buy now.
Contact info
78 Suez Road, EN3 7PS, Brimsdown
- 0844 335 3902
- sales@tooled-up.com
- www.tooled-up.com
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Misleading advertising regarding a free…
Misleading advertising regarding a free battery for products and not a good delivery company( UPS) the cheap prices may not be worth the effort over time, i think its doubtful i will order from tooled-up again because of the incorrect advertising and poor delivery. It is just not work the risk or effort to deal with companies that operate like this. To be fair customer service replied fast and was professional and the product works.
Speed of delivery and information of…
Speed of delivery and information of what was happening with the items
Excellent service
Easy ordering, the best price I could find at the time.
Customer service was fantastic.
Delivery was good and on time.
The mower itself is a time tested Bosch Rotak and hopefully I get another 8 years out of this machine
Good website
Good website, competitive prices and item turned up as stated.
Very prompt and a separate invoice
Expected dispatch times not true
Expected dispatch times not true. 2 weeks and still waiting. Will not be using this company again. Wonder how easy it is to get your money back !!!???
Fabulous Mower - recommend!
I purchased this Bosch mower as for various reasons our back garden had become really overgrown and resembled more of a meadow!, so I needed a mower that could cope with very long grass. Have to say I am seriously impressed with this mower and it coped with the long grass brilliantly. If I had to nit-pick, had a few issues starting the mower - have to ensure the battery is properly clicked in and the battery didn't last very long but to be fair it had to do a lot of work!
Needing a new charger for my Black and…
Needing a new charger for my Black and Decker 36v battery it was easy to find on the Tooled-Up website. Ordering was simple and it was delivered promptly.
Happy with the service provided.
Do not use this company
Do not use this company, their customer service is useless. Trying to return a faulty item within their return window and they’re making it difficult. Trying to get me to go direct to manufacturer which is warranty not returns, and makes threats that if the outcome of some vague testing is that it’s fine then I’ll have to pay to have it returned to me (presumably still broken).
No stock despite website appearing to say in stock
Placed the order mid April based on website appearing to show the item as in stock with despatch within 5 working days. Got an email on the 5th day to say out of stock, now expected end of May! I cancelled the order, needless to say, and got it elsewhere for less.
Delayed Three Weeks and Cancelled After Two Weeks
Ordered two items together. One item shipped and three days after ordering advised that the second item would be delayed for three weeks. A week before delivery is due received an email to advise that the item has been cancelled. Emailed the supplier to request refund of item and delivery charge - email deleted without being read. Ordered from Cromwell and delivered next day!
Very good service
Very good service, delivery was well within the stated time period and it was good to receive a follow-up email to make sure the parcel had arrived and was in good condition (which it was)
Thumbs up for quality and service…
Superfast delivery and great communication too. Very impressed and will certainly use this company again.
Purchase of large grow bag trays
I live just over the border in Scotland but there was no problem with delivery. First class service.
Received an used product ,but they said…
Received an used product ,but they said they never sell unused item .
A full 10/10
First time I have ordered from this company but I wouldn't hesitate to do so again. Items ordered had 2 in stock & 1 on back order. Both packages were delivered as quickly as possible. Also excellent company for keeping me informed of progress. Definitely 10/10.
Perfect item with very quick delivery…
Perfect item with very quick delivery and communications. Will definitely buy from again.
2nd order for Black and Decker A6481…
2nd order for Black and Decker A6481 Genuine Spool and Line for BC, BE, GL, GLC, ST and STC Grass Trimmers / A6481 (Pack of 1) . Quick delivery & timely updates regarding the order . Competitive price including postage .
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