My Tool Shed Reviews 12,136

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, competitive pricing, and the overall efficiency of the ordering process. Many people highlight the rapid dispatch and delivery services, often receiving their items much faster than expected. The communication throughout the order process is frequently noted as outstanding, keeping customers well-informed. However, some customers experienced issues with delivery times, with a few orders taking longer than anticipated or, in rare cases, significant delays in order fulfillment. A small number of people also received items that appeared to be damaged or not in the expected condition.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the good quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting its speed and... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Price

People report positive experiences with price. Customers consistently find competitive and fair prices for a... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the company for its... See more

Based on these reviews

Rated 5 out of 5 stars

Well where do I start, to be honest and to the point, Ordered a black and decker power file yesterday, Saturday 14/3/26 great price. Sunday 15/03/26 at 1 pm delivery driver arrived with my pa... See more

Rated 5 out of 5 stars

I was able to buy a number of useful items, difficult to source elsewhere .... this included spares for Spears & Jackson pressurised water sprayer, handy multicoloured permanent markers, broad double... See more

Rated 5 out of 5 stars

The item was at a good and fair price. Dispatch and delivery where rapid. I ordered Saturday afternoon and the parcel was delivered in 24 hours. The soldering iron was great quality and will come in h... See more

Rated 5 out of 5 stars

A very easy transaction with this company, good communication excellent delivery time well packaged and some freebies. I'm well satisfied and highly recommend them. Thank you all the team. My Webb m... See more


Company details

  1. Tool Store

Written by the company

Behind the scenes, My Tool Shed is a family of tea-drinkers and tool-fanatics. If a new machine hits the market, we know about it and we make it our top priority to bring it here at our lowest price. Not only are we scouting for the next best thing, we pride ourselves on offering such an extensive range of tools and accessories online. There are in excess of 25,000 products on our website to date and we just keep growing! You'll find everything and anything from Power Drills to Cleaning Consumables, but every order is important to us, and no matter how big or small, we offer a service that is second to none. Whilst we may not be able to put in the elbow grease on site, we will efficiently process your order, wrap-up your parcel and (for the majority of our products) we'll even deliver to you the very next day. ... i'll drink to that!


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Replacement Spool Cap

I ordered a replacement spool cap for my garden strimmer. It arrived by first class post the following morning. Very pleased with this service and will most definitely use this company again.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

A very easy transaction with this…

A very easy transaction with this company, good communication excellent delivery time well packaged and some freebies.
I'm well satisfied and highly recommend them. Thank you all the team. My Webb mower is superb.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

So much better than the default online retailer

My Tool Shed was one of the few online retailers that had the Stanley Fatmax cordless air blower I was looking for. The price was competitive and the ordering and delivery was fast and efficient. I would definitely shop here again. Much better to support a retailer like this than to fund more rockets into space.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Well where do I start

Well where do I start, to be honest and to the point,
Ordered a black and decker power file yesterday, Saturday 14/3/26 great price.
Sunday 15/03/26 at 1
pm delivery driver arrived with my parcel 📦📦 , couldn't believe it.
Email confirmation yesterday, we received your order.
Email, we're packing your order.
Sunday delivered.
Just out standing service. So I have no hesitation in highly recommending this company. So if you read this, well done and thank you much. Bloody brilliant

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Bought a Black & Decker power file

Bought a Black & Decker power file. Super service from My Tool Shed and cheapest price I could find on line. Item was despatched very quickly and when it arrived it was well packaged. Can’t fault them and will definitely use them again.

22 February 2026
Unprompted review
Rated 3 out of 5 stars

Took a very long time to dispatch

Took a very long time to dispatch. Items said they were in stock, but although 2 identical items ordered on 28.01, single pair of trousers sent end of last week, second pair leaving tomorrow. Probably wouldn’t order again. 3 stars because when they eventually arrived, it was what I’d ordered

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Stanley v20 soldering iron

The item was at a good and fair price. Dispatch and delivery where rapid. I ordered Saturday afternoon and the parcel was delivered in 24 hours. The soldering iron was great quality and will come in handy as it's so versatile with no electric cords and a adjustable temperature.👌👏👏🤞

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Value for money

Ordered on the Wednesday, arrived on Thursday, very helpful customer service handler also.
Cheapest tool I found online, will definitely use again!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I was regularly updated on the status on my order which I received earlier than promised. I would have no hesitation in using this company again.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality hickory handles and brilliant service.

I needed new handles for a lump hammer, an axe and a hatchett. Mytoolshed had them all in Hickory, my preferred choice. Excellent quality and speedy delivery. Easy company to work with. One tip. Please make available those little metal expanding wedges that fit into the head of the handle. Fortunately I have some in stock but I need to replenish them.

2 December 2025
Unprompted review

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