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The Wine Society Reviews 

5,608
•
TrustScore 5 out of 5

4.8

Wine Club
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Review summary

Created with AI, based on recent reviews

Considering 1,566 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of quality wines from around the world, offering fantastic choices at very reasonable and competitive prices for everyday drinking or special occasions. People also deeply appreciate the reliable delivery service, noting that orders arrive promptly and safely right to their doors. Some reviewers were not happy with third-party delivery providers, mentioning delayed shipments, missing orders, and damaged boxes with broken bottles upon arrival. Therefore, consumers strongly recommend opting for the company's own transport vehicles to consistently ensure a smooth, polite, and flawless delivery experience.

What people talk about most

Delivery service

Customers express great satisfaction with the delivery service, often highlighting promptness, free delivery... See more

Product

Reviewers highlight positive aspects of product, noting that the wine selection is expansive, interesting,... See more

Price

Consumers find prices to be very competitive, fair, and reasonable across a wide selection of products.... See more

Value for money

Clients share positive opinions on value for money, highlighting the extensive selection of affordable and... See more

Service

Users describe positive interactions with service, highlighting exceptional efficiency and trustworthiness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I always love a browse through the Wine Society website. I mostly go for the mixed cases just for economy but occasionally will treat myself to something special - there’s always a great choice. Deli... See more

Company replied

Rated 5 out of 5 stars

Very sensible pricing for most of the everyday wines. It's always interesting to see the "Fine Wine" astronomical prices, too! Service is good, the free delivery is a real bonus. And there are alwa... See more

Company replied

Rated 5 out of 5 stars

A very wide range of wines at affordable prices. There is also the opportunity to buy more expensive vintages if you wish as well as an excellent En Primeur service. The on-line ordering service is... See more

Company replied

Rated 5 out of 5 stars

Only once have I ever had cause to fault the service and efficiency of The Wine Society……… Oddly enough this was an excusable mistake when the wrong wine was dispatched. Needless to say this iss... See more

Company replied

Company details

  1. Wine Club
  2. Wine Cellar
  3. Wine Store

Written by the company

Founded in 1874, The Wine Society is the world’s oldest member-owned community of wine lovers. We put our members before profit to ensure fairer bottle prices for both the people that enjoy them, and for those who make them. Because we don’t need to keep external shareholders happy, we’re able to put profits back into lower prices and services, so our members get exceptional quality in every bottle they buy.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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4.8

All reviews

(5,608)

1,729 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Long time membership

The upsides are value for money and good customer service when there are any problems.
The downside is the relentless flood of emails extolling the virtues of every wine under the sun. The Society should be more selective and more honest in what it recommends and not just appear to be sales-led.

21 August 2026
Rated 4 out of 5 stars

It has given a good range of wines at…

It has given a good range of wines at reasonable prices. The only problems have been those of delivery. The Wine Society van is good but the other carrier has delivered incomplete orders and broken bottles several times - always to much in a hurry to check

21 August 2026

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