The Wine Society Reviews 

5,618
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the remarkably extensive and well-curated selection of quality wines available across all price points at very reasonable costs. Consumers also warmly appreciate the exceptionally convenient free delivery options, noting that orders generally arrive promptly right to their doors. Members also note that the online or phone ordering process is very straightforward and easy to use. However, some people mentioned noticeable issues with external courier services causing unexpected transit delays, damaged items, and occasional logistical problems. Some reviewers were not happy with outside delivery companies when compared to the highly efficient service provided by the dedicated society vans.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt, free, and efficient shipping... See more

Product

Customers report widespread satisfaction and delight with the product, highlighting an enormous and... See more

Price

Reviewers highlight positive aspects of price, noting that the selection offers excellent value and... See more

Value for money

Clients share positive opinions on value for money, highlighting the exceptional pricing and superb quality.... See more

Service

Customers consistently note positive experiences with service, praising the promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's a none profit but we all know how that can be abused with high salaries etc. But I have had some good and unusual wines and although they are as variable as other shippers and the reviews are not... See more

Rated 5 out of 5 stars

Having been a member of TWS for decades, I hope that speaks for itself! Easy to order, on PC, Tablet or phone. I enjoy the wine selection and supporting information. Delivery is FREE. My latest ord... See more

Rated 5 out of 5 stars

I often find the wine better than expected although occasionally a rather expensive bottle has disappointed. But infrequently so isquickly forgotten! Now that they outsource deliveries I wa... See more

Rated 5 out of 5 stars

I love being able to make up my own mixed case from the incredible choice of wines on offer. The buyers do a fantastic job selecting great bottles that really deliver value for money. The free deliv... See more


Company details

  1. Wine Club
  2. Wine Cellar
  3. Wine Store

Written by the company

Founded in 1874, The Wine Society is the world’s oldest member-owned community of wine lovers. We put our members before profit to ensure fairer bottle prices for both the people that enjoy them, and for those who make them. Because we don’t need to keep external shareholders happy, we’re able to put profits back into lower prices and services, so our members get exceptional quality in every bottle they buy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,618)

1,761 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Website easy to navigate

Website easy to navigate
Purchasing process straight forward
Delivery on time and in full
Maybe a little over the top with marketing and sales (its daily by email)

23 August 2026
Rated 5 out of 5 stars

Brilliant!

The Wine Society provides me a superb service meeting all my wine requirements at reasonable prices and delivered to my home at no cost. Brilliant!

23 August 2026
Rated 5 out of 5 stars

Wine society is by far the best online wine retailer

Wine society is by far the best online wine retailer, in pretty much all aspects, quality and broad range of wines, cost and quality of service. I have been their regular flor over 20 years and could see them going from strength to strength, expanding their range of wines and making their marketing smarter. All of this is crowned by the fact that The Wine Society reinvests profits back to its facilities, wine stock, high quality service, and cost savings to members, i.e. us.

21 August 2026
Rated 5 out of 5 stars

Another good TWS recommendation

I follow recommendations of TWS and by and large these are reliable and tempt me away from my usual preferences. That was the case with my most recent purchase of a case of Chateau Cap du Faugeres 2016. It’s a well-sourced Castillon. Ordering was very easy and delivery by third party courier was on the requested date and a little earlier than the advised time slot.

23 August 2026
Rated 5 out of 5 stars

A great organisation

A great organisation. I can’t afford costly wines and The Wine Society treat me in the ‘budget section’ to a wide range of very good wine. The delivery service is first class.

23 August 2026
Rated 5 out of 5 stars

Why look anywhere else?

Whether I am buying a bottle for everyday drinking or a fine wine for storing, I almost always use the Wine Society because it cannot be bettered for the quality and value-for-money of its wines and the efficiency of its service. This, of course, is owing to the skill and expertise of its buyers and the efficiency and dedication of its other staff. Thank you!

20 August 2026

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