The Wine Society Reviews 

5,608
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,566 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of quality wines from around the world, offering fantastic choices at very reasonable and competitive prices for everyday drinking or special occasions. People also deeply appreciate the reliable delivery service, noting that orders arrive promptly and safely right to their doors. Some reviewers were not happy with third-party delivery providers, mentioning delayed shipments, missing orders, and damaged boxes with broken bottles upon arrival. Therefore, consumers strongly recommend opting for the company's own transport vehicles to consistently ensure a smooth, polite, and flawless delivery experience.

What people talk about most

Delivery service

Customers express great satisfaction with the delivery service, often highlighting promptness, free delivery... See more

Product

Reviewers highlight positive aspects of product, noting that the wine selection is expansive, interesting,... See more

Price

Consumers find prices to be very competitive, fair, and reasonable across a wide selection of products.... See more

Value for money

Clients share positive opinions on value for money, highlighting the extensive selection of affordable and... See more

Service

Users describe positive interactions with service, highlighting exceptional efficiency and trustworthiness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I always love a browse through the Wine Society website. I mostly go for the mixed cases just for economy but occasionally will treat myself to something special - there’s always a great choice. Deli... See more

Company replied

Rated 5 out of 5 stars

Very sensible pricing for most of the everyday wines. It's always interesting to see the "Fine Wine" astronomical prices, too! Service is good, the free delivery is a real bonus. And there are alwa... See more

Company replied

Rated 5 out of 5 stars

A very wide range of wines at affordable prices. There is also the opportunity to buy more expensive vintages if you wish as well as an excellent En Primeur service. The on-line ordering service is... See more

Company replied

Rated 5 out of 5 stars

Only once have I ever had cause to fault the service and efficiency of The Wine Society……… Oddly enough this was an excusable mistake when the wrong wine was dispatched. Needless to say this iss... See more

Company replied


Company details

  1. Wine Club
  2. Wine Cellar
  3. Wine Store

Written by the company

Founded in 1874, The Wine Society is the world’s oldest member-owned community of wine lovers. We put our members before profit to ensure fairer bottle prices for both the people that enjoy them, and for those who make them. Because we don’t need to keep external shareholders happy, we’re able to put profits back into lower prices and services, so our members get exceptional quality in every bottle they buy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,608)

1,729 reviews in the last 12 months

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Rated 5 out of 5 stars

Good quality wines

Good quality wines. Wide range of tastes and prices. Efficient ordering and delivery processes, especially when the delivery is done by a Wine Society van.

22 August 2026
Rated 5 out of 5 stars

Excellent choice of wines

Excellent choice of wines! I really value the communications from the company - offers or selections from certain regions. It helps to promote interest in wine as then we as consumers may try different wines and grapes.

22 August 2026
Rated 5 out of 5 stars

Excellent Service and quality wine

I've been a member of the Wine Society for a great many years and their service, and the quality of their wines are always excellent. I've recently tried their Clay Creek Pinot Noir in the wine boxed version and it is very good indeed. The wine box means I don't wind up with part bottles which is useful.

22 August 2026
Rated 5 out of 5 stars

A good club for unusual wines and decent advice

It's a none profit but we all know how that can be abused with high salaries etc. But I have had some good and unusual wines and although they are as variable as other shippers and the reviews are not very helpful I rank them up there with the top. The wines are not cheaper than Tesco or Waitrose but they have better wines for the money and dome small vineyards you don't see anywhere else

22 August 2026
Rated 4 out of 5 stars

Wine is great and a good price.

Wine is great and a good price.
Delivery by DHL not so good,left without knocking though I was there.Don’t want £100 of(clearly)wine sitting on my doorstep in the street in clear view.

22 August 2026
Rated 3 out of 5 stars

Poor delivery arrangements

I have not received the delivery due to your inability to make the delivery at a reasonable time despite you being notified of my availability. You have normally done this in the past.

22 August 2026
Rated 5 out of 5 stars

Great wine delivered promptly.

I almost exclusively buy wine from the Wine Society. The Society’s own wines are great and a number of others are great favourites. Delivery is faultless and convenient, whether to me or as a gift to someone else.

22 August 2026
Rated 5 out of 5 stars

Fantastic choice and value for money …

I love being able to make up my own mixed case from the incredible choice of wines on offer. The buyers do a fantastic job selecting great bottles that really deliver value for money. The free delivery service wasn’t perfect this time but the customer service response was excellent. Keep up the good work!

22 August 2026
Rated 5 out of 5 stars

Exceptional service

Exceptional service, quick delivery and even quicker rectification when there was a delivery error - with no quibble and a nice apology. Goodness, it is pleasant to be able to talk to a real person, discuss an order, make a payment and the purchase is done - easily and happily.

22 August 2026
Rated 5 out of 5 stars

I have been a member of WS for over 30…

I have been a member of WS for over 30 years. Their wine is always good value and well chosen and the range enormous. The staff is always helpful, courteous and efficient.i have taken advantage of the Society’s historically great en primeur offerings over the years and have 3/400 bottles in their members temperature controlled storage. The Society employed Society van drivers are without exception excellent.I always recommend the WS to my friends.
My only regrets are that the annual printed list is now a shadow of its previous self and a tendency to over communicate by email. I value the Society’s mutual nature and culture and it is so unique and valuable that the adoption of mail order business practices should be avoided.

22 August 2026
Rated 5 out of 5 stars

Top notch source of wines from around the world

Everything about the Wine Society is top drawer. Their catalogue is comprehensive and grows year by year. They ensure that wines from all over the world are made accessible to all members. Ordering on-line or by phone is simple and straightforward. The prices of the wines, particularly the more accessible everyday drinking wines, are competitive; the price actually incorporates the cost of delivery. The quality of the wines across the whole price spectrum is extremely good. The Society also promotes lesser known wines really well, and usually introduces members to any new wines with tempting price reductions. Everything is above board. There is also the opportunity to buy wines in bond, which means that the member who does so, buys them for a lot less than would be the case if they had waited for the wines to be released from bond. All in all, the Society makes all wines accessible and offers tasting notes and offers advice on buying wines as well. A truly worthwhile source of wine which plays fair in every aspect of the selling and consuming of wine.

22 August 2026
Rated 4 out of 5 stars

The Wine Society is certainly well worth joining.

Many aspects of The Wine Society and to give 5 means it cannot be improved - marks should be out of 20. Its Customer Service is 5* and the website is 4.5* whilst its wine selection is extensive - probably 4.75! Pricing is very difficult with all wines but most seem reasonable, whereas Supermarkets regularly offer wines at 25% reduction which is much better than The Wine Society can offer. Overall, a very good, convenient and efficient service which costs nothing (in effect) to join.

2 August 2026

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