The Online Pen Company Reviews 13,798

Have ordered from the online pen company several times before and they always have good offers and prices, the choice of items, communication is very good and delivery speedy. The pencils we ordered... See more

If you are a pen person and appreciate quality a fine selection, product care and competitive prices The Online Pen Company is a signature to all these qualities. My 70th Anniversary limited edition P... See more

Value for money on so many beautiful pens Quick delivery and pen in lovely presentation case So nice to still be able to access quality fountain pens at such reasonable prices

I have recently bought 2 high quality Waterman GOLD nibs, for my Waterman Carene and Expert pens. I chose Online because they were competitively priced and their wide range of nibs is very impressive... See more

The Online Pen Company is my first choice for all things pen (writing) related. I regularly buy my Diamine inks here, especially Oxford Blue in packs of 6–8. These inks are wonderfully wet, flow beaut... See more

Wonderful pen company. I have purchased several Cross Foutains, my favourite! Topping up your ink cartridges is much more money saving here rather than at Amazon!

Beautiful engraved item - a gift to a colleague who loves it! A query I sent (due to my own error) was responded to within less than an hour and was very helpful. The perfect item, and impeccable c... See more

I have bought several nibs from Online because they have a very wide range to suit my Lamy and Waterman pens. EF nibs for my Waterman Carene, Expert and Hemisphere pens. Gold nibs for my Lamy Studi... See more

Ordered a pen set for a present. Asked for engraving but was told that their machine had broken down. Refunded the cost with apologies - pens arrived engraved! Lovely surprise. As usual, great service... See more

So pleased with the Parker pen I ordered. The engraving added a special touch and I’m sure the recipient-a newly qualified solicitor-will love it. Ordered extra re-fills afterwards and they also ca... See more

I have consistently used the Online Pen Company over a number of years, and find them to have a great range of fine writing pens and accessories. Prices are good, and the delivery service is reliable... See more

Very good service as always. I've used this company quite a few times and they've always been excellent even more so when they have 'special deals ' on. Well recommended!

I recently purchased a Lamy Dialog Fountain Pen (Piano Black with solid 14K gold nib) from The Online Pen Company. This is not a review of the pen itself, but of my experience with the retailer.... See more

I ordered a selection of ink. The order was received and responded to very quickly The ink was then delivered in the time frame quoted on the website. I was impressed by the efficiency of the whole pr... See more

My first purchase(s) from The Online Pen Co. Perfect, prompt service, all for an excellent price👍👍. No complaints at all. Happy to recommend or buy from again.

Ordered a beautiful Waterman 18k fountain pen front assembly. Arrived safely but was packed loosely wrapped in plastic with no protection for the nib! Surprised it wasn't boxed or at least a cap over... See more

Unfortunately one of the items I ordered was broken in transit. The Online Pen Company sent out a replacement straight away without quibble.

I have a favour Parker pen that I could not source anywhere else. This is my third purchase from the Online pen company and would happily buy my next pen from them in the future

I bought rhe pen for my husband for Christmas and when it arrived the ink was missing so i emailed the company and joe arranged for some to be delivered . Very good service

Dispatched very quickly, packaged securely ,item has shown in pictures . In new condition. I would use this company again in the future.

Great selection of inks at great prices. Prompt dispatch for an on time delivery. A very reliable seller who i'll keep going back to.

Good service, delay at the warehouse in dispatching order but came good communication about it. Great price too. Thank you

Wanted a top of the range Parker fountain pen for a fortieth birthday present. Just what was required with an amazing service.

You provide these wonderful pens that l can’t track down anywhere else. They are delivered speedily and are exactly as described. You provide a good service

The pen was exactly as described and the engraving was very clear and accurate. We ordered two which were ideal Christmas gifts.

I ordered some Purple Ink, my favourite and it is hard to get anywhere else. I saw a couple of bad reviews and got worried. But I didn't need to. I got the product I wanted, in the time frame I wan... See more

Items lost in mail apparently, but they took a very long time to reply to emails and phone number was a vape shop. they couldnt resend as no stock but have offered a refund. all a bit stressful... See more

I bought some technical drawing products from here that I couldn’t find elsewhere. Very fast delivery

Very nice range of products. I have purchased several different pens all with excellent engraving which made the recipients very happy! They were all delivered as promised. A recommended supplier.

I love the pen and the gold inscription. A beautiful product bought as a gift for my granddaughter who is thrilled with it. It arrived promptly as promised. I am delighted with the pen and the level... See more

Exactly what I wanted when unavailable in any shops. Good price, delivered when said, carefully wrapped. Delighted!

Quality, presentation and service all excellent. My third order over the last few years and always first class.

Very nice products and a present for son now interested in calligraphy. Glad to still find pens as am pre computers. Lovely fine pens for drafting.

Ordered a brass Kaweco pencil, initial shipping was delayed, but they communicated when this issue was chased up. Unfortunately the wrong item was sent. Since that point they have responded and are wo... See more

Ordered, received exactly as described, all packaged up and protected. Would use this company again.

The replacement was delivered speedily, though I thought the delivery charge quite high. However, the replacement Papermate ink cartridge is just a bit too large in diameter to work properly in the... See more

I ordered a pen on 9th May 2025 and I received an email 12th May that it's shipped, with not reference to tracking. It never came. I tried to reach out twice through email on the 9th and 18th June b... See more

There was a delay in the product being sent out to me. There was no communication from the company on the website. Or by email, I had to chase them up myself not the best experience for a first time b... See more

Ordered a Cross pen 16.5.2025., the order was acknowledged and Royal Mail 48 tracking information emailed to me the same day. The item never received a scan by the post office, and the Online Pen Comp... See more

Pen was lovely. Ordered express delivery to arrive on Tuesday arrived on Thursday. Said was option of discount but no place to put the code. Noted in my order.. no response to it.

The product, Lamy pencils, is superb and difficult to purchase in the UK. The delivery was smooth and on time.

I placed an important order on November 28th. I received an email that the order was on its way on December 1st. Tracked shipping was included and I never got tracking information, so I emailed the co... See more

Sold a counterfeit gold nib. Stamped 18k but was actually gold plated. My order history was erased too.

Brilliant as always bought for a present. It arrived very quickly and was engraved beautifully.

Excellent service from a company with a wide range of products on a website that's easy to navigate.

Seller messaged to say they were waiting for stock. When I followed up with them a few weeks later, they claimed they had issued a refund, but that refund never actually arrived. Meanwhile, the 30-day... See more

Efficient, arrived in good time and well presented. The engraving was spot on! Thank you.

The pen is exactly as it looked the gift wrap was beautiful, thank you. An 80th birthday gift which was perfect.

Tried and trusted supplier. Great prices reliable service. Great for us fountain pen types

Saw the pens, hoped they were quality. Won the auction and they arrived, Excellent purchase

Excellent service, goods as wanted and as advertised, well packed and a good price. Thankyou.

Always have what I need at a reasonable price. Also a quick delivery response.

it wasn't great it was as expected i.e. professional. the desire for everything to be described as great escapes me and makes me wonder about the veracity of this company, which up to taking the ques... See more

I did not receive what I believe I ordered. I wanted "sparkly" pens, meaning the ink, not the container! When I contacted the company with my concerns, they sent me their return address and did not ad... See more

A speedy delivery of exactly what I had requested that have proved to be excellent products

Good service and excellent delivery. Fair and honest price of the fountain pen. Thanks you.