Snickers Direct good prices and quick dispatch. The courier service used awful. The link from their email would not allow me to nominate a safe place for the delivery. When it was delivered it stated... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a busine... See more
The order itself was processed quickly and delivered without any issues, so I’m very satisfied with that part. However, the website could definitely be improved. It is not very easy to navigate,... See more
Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... See more
Company details
Written by the company
The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.
Contact info
Kent Street, BB1 1DE, Blackburn, United Kingdom
- 01254 317001
- sales@snickersdirect.co.uk
- www.snickersdirect.co.uk
3.8
Great
430 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 19% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took 5 days to get to me which is to…
Took 5 days to get to me which is to long that’s the couriers fault, no option to leave in safe place or redirect to pickup point ,was told it was the way snickersdirect account was set up with yodel, workmen that wear workwear are not at home during the day so should be an option.
8 November 2024
Unprompted review
Reply from Snickersdirect
Hi Gavin,
Thanks for your feedback. We've taken this onboard and from this week customers will be able to request leave safe or pickup points in their orders via the courier app.
Terrible I paid 150 euro then had to…
Terrible I paid 150 euro then had to pay 40 customs
25 October 2024
Unprompted review
I did not recieve a tracking number
I did not recieve a tracking number
10 October 2024
Unprompted review
Reply from Snickersdirect
Hi,
I've requested more details to look into this but didn't get a reply via the Trust Pilot system. All I have to go on is the name "Mn" - if you could get in touch 01254 317 001 we can help. Everyone receives a full tracking reference and updates via email and also within your account.
Sometimes emails from couriers and ourselves end up in Spam folders so you could try there.
Great company
Great company, fast delivery, reliable and hassle free.
16 October 2024
Unprompted review
Literally ordered the snickers trousers…
Literally ordered the snickers trousers on a Saturday as starting a new job and they were here the next day brilliant service
28 September 2024
Unprompted review
Absolute bad company and they won’t do…
Absolute bad company and they won’t do refunds When they cock up and after service is disappointed
8 October 2024
Unprompted review
Reply from Snickersdirect
As we've explained to Paul in his torrent of bad language, bullying and personal abuse to staff, as soon as we receive his trousers back we will process an immediate refund. We arranged a collection as promised and as soon as they are received and checked we will process his refund.
Name calling, balling expletives down the phone and bullying young female members of staff is something we will simply not tolerate.
Additional information:
We received the trousers back only to find they had clearly been worn, were full of marks and stains and the holster pocket was ripped. We were told by Mr. Weaver they just didn't fit and hadn't been worn apart from trying them on.
Fantastic promo service
Fantastic promo service. Trousers are great.
Definitely order again
3 October 2024
Unprompted review
fast delivery
fast delivery, quick replying to emails, i got a faulty item and they discounted me, so im all good.
1 October 2024
Unprompted review
An efficiency
There was a slight misunderstanding with invoice rectified quickly and efficiently
6 October 2024
Unprompted review
Reply from Snickersdirect
Hi Haydn,
I've looked at your order and only see one charge? Could you drop us an email sales@snickersdirect.co.uk or call us on 01254 317001 and we can look into this further?
Thanks.
I come here for all my workwear
I come here for all my workwear, always good. Fast service.
27 September 2024
Unprompted review
No stock information
No stock information. Take your order and your money then email to inform of 5-7 day lead time. Basically ordering from Snickers once you’ve paid rather than keeping stock keeping their running costs down. Will not be using again as dishonest. If you don’t have stock then state this and i’ll shop elsewhere where the product is available.
23 September 2024
Unprompted review
Reply from Snickersdirect
Hi,
Are you sure this is the correct company - I can find no recent orders from you on our system? We are the world's largest stockist of Snickers and I'm surprised at your comment. Please could you contact us on 01254 317 001 and we'll be happy to look into this.
Some of my order was unavailable and…
Some of my order was unavailable and has been back ordered. I was informed of this and asked for the items in stock to be shipped.
27 September 2024
Unprompted review
Great service
Great service, communication !
There was a delay in delivery since one of items was not in stock , but I received an e-mail with explanation and offer to change for another colour if I needed faster delivery.
I bought products many times from this company and will buy again!!
9 September 2024
Unprompted review
Place my order
Place my order paid £145 looked on to my account and saying I have no orders but the money has left my bank account ! First time I’ve ordered and may be my last
12 September 2024
Unprompted review
Reply from Snickersdirect
Asked the reviewer for more information on this but didn't receive a reply and couldn't find any information regarding this order.
Nothing I required was in stock and…
Nothing I required was in stock and item takes to long to order
6 September 2024
Unprompted review
Reply from Snickersdirect
Asked the reviewer for more information on this but didn't receive a reply and couldn't find any information regarding this order.
Fast delivery
Fast delivery, quality workwear, you get what you pay for.
10 September 2024
Unprompted review
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