Snickersdirect Reviews 

431
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and reliability. Many people frequently mention fast dispatch and quick delivery, often receiving items within 24 hours or the next day. The quality of products, like work trousers and boots, is also commended for durability and comfort. However, some customers noted significant issues with delivery, experiencing delays, non-delivery, or problems with specific couriers. A few other people also felt that product sizing was inconsistent or that returns and warranty claims were difficult to process, with some items breaking.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising the fast and... See more

Product

Clients share ambiguous opinions on product quality and sizing, with many expressing satisfaction with the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with quick... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, quick, and... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the excellent quality of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Snickers Direct good prices and quick dispatch. The courier service used awful. The link from their email would not allow me to nominate a safe place for the delivery. When it was delivered it stated... See more

Rated 3 out of 5 stars

Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a busine... See more

Rated 3 out of 5 stars

The order itself was processed quickly and delivered without any issues, so I’m very satisfied with that part. However, the website could definitely be improved. It is not very easy to navigate,... See more

Rated 5 out of 5 stars

Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... See more


Company details

  1. Clothing Store

Written by the company

The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.


Contact info

3.8

Great

TrustScore 4 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(431)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Out of stock

Ordered trousers online only to get a email 15 minutes later saying out of stock. Tried two types and two different lengths which said were available online to replace the ones ordered. 20 minutes of emails and none in stock.
Got a refund no problem but the fact I’m ordering goods online when not available is very frustrating especially when you need them in a hurry.

27 August 2024
Unprompted review
Rated 3 out of 5 stars

The product is amazing, delivery not so much

The product it's self is amazing and exactly what I wanted, the delivery time frame advertised on the website couldn't of been further from that. I ordered within the time advertised on the site banner and paid for the courier next day option but didn't receive them for 4 days

27 July 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, no flexibility or help at all.

Asked if they could use another carrier in discrete packaging, they said no. You can't put it in a box or hide the Snickers related packaging at least, no.

This review isn't fake and i am verified. Snickers Direct's response is an out right lie.

22 July 2024
Unprompted review
Snickersdirect logo

Reply from Snickersdirect

Requested information on this order but received a fake vulgar email and telephone number as 0123456789. Not sure why Trustpilot have left this review on as it's fake.

Rated 3 out of 5 stars

The delivery was quick

The delivery was quick, the price of the shorts are expensive so I thought I would have had least had free delivery,

I bought a size 34 , which are very tight around my waist, any other short / trousers would fit me so make sure you buy a size above what you want , other then that fantastic pair of shorts

24 July 2024
Unprompted review
Rated 4 out of 5 stars

not an Irish site.

You gave the impression that the site was an Irish site, so imagine my surprise when I had to pay a further €13 in customs charges. Aside from that the braces are good quality and work very well.

5 July 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look