No messing around here. Ordered at an excellent price, kept notified. Delivery was arranged quickly. Day before the delivery was due, I was text a time window which was followed up by a call on the de... See more
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
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Really good quality sound and construction. Super fast delivery and excellent value for money with my VIP members price. Would recommend to anyone.
Great place, very helpful and knowledgeable, i use the Maidstone branch and always get a good deal. The only place i use for the best audio and visual.
Jason is a great lad to deal with!! 🔥😎👌🏻
Tayla at Guildford was extremely helpful and made sure I got the best deal for my Sonos speaker.
Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days later I was informed they were sending a new one, they have, wow!
I always use Richer sounds because of their excellent service, products and value.
This time I purchased a CD/Receiver, which, after a short time, proved to be faulty. When I rung up it was instantly "Would you like to replace it or exchange for a different model" I exchanged for a different model and it was with me in 3 days.
I also love their knowledgeable staff who give you advice without making you feel like an idiot when you don't understand technical terms.

Reply from Richer Sounds
Friendly staff, good communication and technical advice. Having installed the new cartridge I can agree with the shop manager's view thta it is a big upgrade on my existing cartridge.

Reply from Richer Sounds
Friendly staff and very helpful in assisting with my purchase of a new TV.

Reply from Richer Sounds
Hisense 55U7QT - rang the Bristol store and recieved good advice re model and size for my living room. Later ordered online but it wouldn't let me add my VIP club discount. Telesales sorted that for me. Delivered carefully two day later to my living room in perfect condition... and I got ther RS 6 year guarantee.
Only complaint is for Hisense not RS, in that all you get is a start up guide and no instructions on how to adjust the multiple menu options for the best picture. The factort settings were rubbish. Had to resort to the net and YouTube for that. After trial and error I am very please with the picture and the sound is not too bad.. quite listenable.
Very happy with my experience and would recommend RS to anyone.. in fact already done so to a friend.

Reply from Richer Sounds
Nic was extremely helpful 👏 and the service he provided was great.

Reply from Richer Sounds
Great customer service, from the phone call enquiry to the in-shop experience.
The items purchased have not disappointed, in fact they’ve delighted! Good value for money to go with the service

Reply from Richer Sounds
Excellent service from Dave at the Romford store. Item delivered speedily too. I have bought through Richer Sounds for many years and the experience is always reliable and top notch.

Reply from Richer Sounds
Postage was good, purchased some special edition monitor audio silver 100 7g speakers open box unfortunately no certificate of authenticity in the box,i suppose i should of asked first, fighting for one now from monitor audio direct saying that the price was good and helpful service

Reply from Richer Sounds
The experience of buying and even a demo of the tv were excellent as we wanted a tv for outdoors and viewing angles were important. I have bought many items from RS over the years and would definitely buy again. The staff in particular are always very knowledgable and helpful.

Reply from Richer Sounds

Reply from Richer Sounds
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