Richer Sounds - Bath Reviews 1,494

TrustScore 5 out of 5

4.9

4A York Place, London Road, BA1 6AE Bath, GB


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See what reviewers are saying

Rated 5 out of 5 stars

As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at in incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... See more

Rated 5 out of 5 stars

The price was right, the tv quality picture and sound great and the small 48 in screen size suits our viewing situation perfectly. Exceptional staff at sales team , friendly and efficient .

Company replied

Rated 5 out of 5 stars

I always use Richer Sounds for my electrical entertainment items because I have such great service. The staff are helpful and patient even though I have, thanks to my technological inadequacy, had to... See more

Company replied

Rated 5 out of 5 stars

Richer Sounds Bath, pull it out of the bag again. Although all communications were via email, Tom could not have provided a more friendly, professional and informed service, which went above and beyon... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 4A York Place, London Road, BA1 6AE, Bath, United Kingdom

  • 0333 900 0088

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Great As Always

As always, friendly, helpful, knowledgeable staff.
Bought a Samsung Soundbar at in incredible price and also some rear speaker stands - open box, so saved myself a few pennies.
Very happy and would continue to recommend.
Manager Fred served me. Nice chap.

13 June 2026
Rated 5 out of 5 stars

Fantastic advice

Fantastic advice, great after sales service as ever. I’d never buy a TV anywhere else tbh. Thanks you again to the Bath crew 🙏

11 June 2026
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Reply from Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Recently ordered the wrong product but…

Recently ordered the wrong product but after a telephone call to Store, they managed to cancel it and reordered the correct one for my needs.

10 June 2026
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Reply from Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Soooo helpful

The guys in the Bath store are very polite and real experts. I had a problem setting up my new Onkyo amplifier. A phone call got me on the right track.

9 June 2026
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Reply from Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, advice was helpful and honest. Really pleased with my purchase.

8 June 2026
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Reply from Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Great service.

Good service and price.

23 May 2026
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Reply from Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

The staff in the Bath branch were very…

The staff in the Bath branch were very knowledgeable, helpful and their approach was utterly professional.
They answered all my questions with patience and it was just a pleasure to deal with them.
Thoroughly recommended.

30 May 2026
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Reply from Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Great service from Richer Sounds

The agent I spoke to was very helpful and the items were speedily dispatched.They are exactly what I needed. Also good value for money.

5 June 2026
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Reply from Richer Sounds - Bath

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Excellent Service

I always use Richer Sounds for my electrical entertainment items because I have such great service. The staff are helpful and patient even though I have, thanks to my technological inadequacy, had to call them several times when setting up equipment. They also have plenty of choice and good, competitive prices.

2 June 2026
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Reply from Richer Sounds - Bath

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Sean was so helpful throughout our…

Sean was so helpful throughout our visit. He clearly really knows his stuff and gave us great advice on what to buy. Follow up has also been first class. Highly recommend Richer Sounds and Sean (although the whole team there seemed on the ball also).

4 June 2026
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Reply from Richer Sounds - Bath

Thank you for your wonderful feedback

Rated 5 out of 5 stars

A real buying experience

The price was right, the tv quality picture and sound great and the small 48 in screen size suits our viewing situation perfectly. Exceptional staff at sales team , friendly and efficient .

3 June 2026
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Reply from Richer Sounds - Bath

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great service

Hayden took the time to listen to what we wanted and answered all the questions we had.
The TV was ready when he said it would be & collection was very straight forward.
Thanks

3 June 2026
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Reply from Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, friendly, knowledgeable staff. Not pushy, want you to have the system that fits your needs.

2 June 2026
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Reply from Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Very helpful and knowledgable staff

Very helpful and knowledgable staff. I found what I exactly needed and wasn't persuaded to buy something else just because it was more expensive.

24 May 2026
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Reply from Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Richer Sounds Bath, you don't have to visit to receive superb service.

Richer Sounds Bath, pull it out of the bag again. Although all communications were via email, Tom could not have provided a more friendly, professional and informed service, which went above and beyond and exceeded my expectations. Every interaction I have had with the Bath store has been first class, great service, great prices, with a 6 year warranty, what's not to like?

21 May 2026
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Reply from Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

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