PureGym Fore Street, Exeter – really disappointing. I’ve been a member since 2021 and the gym has become increasingly poorly maintained. The cleaning and general upkeep are not being done properly... See more
Location
Switch location177-181 Fore Street, EX4 3AX Exeter, GB
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See what reviewers are saying
Olivia is such an asset to Exeter Pure Gym. You see her cleaning equipment down and making people feel welcome. It makes such a difference. Thank you.
Great equipment and really friendly staff. Its very convenient that Pure Gym is open 24 hours and there is piece of mind due to the safety and emergency protocol procedures and call lines. I have rece... See more
Company replied
I decided to take a short 7 day membership as I was staying in the area. I visited the gym at Fore Street, Exeter and was shown around by Eliot. At home, I was easily able to navigate your straight... See more
Company replied
Company details
About PureGym UK - Exeter Fore Street
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
177-181 Fore Street, EX4 3AX, Exeter, United Kingdom
3.8
Great
68 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Lovely gym
Lovely gym, great range of equipment and great PT’s I did a session with James today and really enjoyed it.
22 September 2021
Reply from PureGym UK - Exeter Fore Street
Hi Lily. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members given the opportunity to do so.
It's great to hear you enjoy using the gym overall! :)
Thanks, PureGym
Reply from PureGym UK - Exeter Fore Street
Hi Andy. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout and love being able to help and chat to our members when given the opportunity to do so! :)
It's great to hear you enjoy using the gym overall!
Thanks, PureGym
Suggestion.
This review is some sort of suggestion: that the gym should try and have some sort of orientation for first timers, especially absolute beginners. I was so nervous at my first two visits (as an absolute beginner) to the gym because I didn't know where to go to, who to talk to, which machine was used for what, what is or what is not expected of me on site and so on, I just had to use my gut, common sense, and thanks to the introductory video on the app.
The gym's got friendly, professional staff who will readily help out when asked to at anytime, and I think that's a thumb up for them all.
I've had my first three visits, looking forward to the fourth and many more.
Thanks.
6 August 2021
Reply from PureGym UK - Exeter Fore Street
Hi Mercy, thank you for taking the time to leave us a review. We are delighted to see this is 5 stars.
Induction can be booked through the class timetable tab if available or can be organised with the gym manager. The staff will also be more than happy to help out where possible and show you how things work :)
You can find everything you need to know on what to do and what not to do in the gym via our website in the help section.
We are glad to hear you are making full use of the app as it has lots of great useful information on their to help our members out :)
Thanks, PureGym
Very small GYM
Very small GYM. Everyone is on the each other when is half busy . I cant imagine when is busy... social distancing absolutely Zero!
I was part of Pure GYM in another city and it was way bigger and felt more comfortable specially this pandemic times.
I find it expensive for what it is and the treadmills are quiet old.
6 August 2021
Reply from PureGym UK - Exeter Fore Street
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
Thanks, PureGym.
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