CU

customer

United Kingdom

Reviews

Review of tastecard


Rated 4 out of 5 stars

Good discounts but customer service wasn't great

I signed up to Taste Card as I had seen advertisement for 50% off of eating out at some selected restaurants. This also included a free 3 month trial period which was not supposed to be charged, it was only meant to be charged after this period, however unfortunately, I was charged during this free trial period. I contacted them multiple times to end my subscription and only got a reply over 3 weeks later! I eventually gave up attempting to cancel my subscription, and just had to deal with Taste Card charging me £30.99. This price was for 12 months so all in all it is a good price. I use it often now as I do have my subscription. The discounts are actually really good and I love trying new cuisines and different restaurants due to this new perk. The only thing I have to say is the customer service when contacting via email is not very good at all and the email responses were not at all helpful, so could be improved. Overall, a good deal in the end of this frustrating situation though!

20 January 2024

Reply from tastecard

Thanks for the review, I am sorry to see this, with the email address provided we are unable to locate any contact, you can contact us at trust@tastecard.co.uk and include your membership details, we will look into this for you, but overall glad to see you are enjoying trying new cuisines and venues!

Review of PureGym UK


Rated 5 out of 5 stars

BEST GYM I HAVE BEEN TO

Great equipment and really friendly staff. Its very convenient that Pure Gym is open 24 hours and there is piece of mind due to the safety and emergency protocol procedures and call lines. I have recently switched to Pure Gym from another gym, and Pure Gym is so much better than my old gym! I really love it at Pure Gym, it's by far my favourite out of other gyms I have tried going to. The community and new people with similar goals that I have met are also truly amazing and even though my membership is quite expensive compared to others, I assure you, it is one hundred percent worth it!! 💕💕

26 February 2024

Reply from PureGym UK

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym