PureGym Fore Street, Exeter – really disappointing. I’ve been a member since 2021 and the gym has become increasingly poorly maintained. The cleaning and general upkeep are not being done properly... See more
Location
Switch location177-181 Fore Street, EX4 3AX Exeter, GB
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See what reviewers are saying
Olivia is such an asset to Exeter Pure Gym. You see her cleaning equipment down and making people feel welcome. It makes such a difference. Thank you.
Great equipment and really friendly staff. Its very convenient that Pure Gym is open 24 hours and there is piece of mind due to the safety and emergency protocol procedures and call lines. I have rece... See more
Company replied
I decided to take a short 7 day membership as I was staying in the area. I visited the gym at Fore Street, Exeter and was shown around by Eliot. At home, I was easily able to navigate your straight... See more
Company replied
Company details
About PureGym UK - Exeter Fore Street
Written by the company
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
177-181 Fore Street, EX4 3AX, Exeter, United Kingdom
Replied to 94% of negative reviews
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Staff are always super helpful and…
Staff are always super helpful and welcoming! All round great environment.. classes are great too!

Reply from PureGym UK - Exeter Fore Street
The gym is always well maintained but…
The gym is always well maintained but the showers are not very clean most mornings sadly. The staff are always helpful and friendly

Reply from PureGym UK - Exeter Fore Street
A friendly and equipped place with…
A friendly and equipped place with professional trainers!

Reply from PureGym UK - Exeter Fore Street

Reply from PureGym UK - Exeter Fore Street
Good atmosphere 🫶🏼
Good atmosphere. Quiet a lot machine available. Friendly staff and friendly people. 🫶🏼
Good location as well.

Reply from PureGym UK - Exeter Fore Street
Decent Gym
Convenient location and lots of equipment.
Plenty of classes to choose from but many classes I was loving have been removed from the timetable.
Would be nice to have more areas that allow for flexible and quiet training.

Reply from PureGym UK - Exeter Fore Street

Reply from PureGym UK - Exeter Fore Street
Great box fit class led by Si- best…
Great box fit class led by Si- best start to the weekend!
it is a clean and tidy gym
it is a clean and tidy gym. Also, there are many equipments and opportunities. I recommend anyone want to join gym.
Staff in Exeter puregym fore street are…
Staff in Exeter puregym fire street are good,helpful and friendly. The gym is nice and tidy. All the machine/equipment clean.There is enough space to walk around the gym.

Reply from PureGym UK - Exeter Fore Street
Charged for membership even after cancellation and refused refund.
Having cancelled my puregym membership well within the time constraints outlined on their website I was then charged an additional month direct from my bank account. Clearly this was a mistake so I contacted customer services requesting a refund as my membership has been cancelled and was refused a refund.
Appauling service, I was reluctant to sign up with puregym initially anyway due to reading of things like this happening online. I should have known better than to use puregym and definitely would not consider using this company ever again.

Reply from PureGym UK - Exeter Fore Street
Showers were out of action due to a…
Showers were out of action due to a boiler fault. When they were repaired they were not as hot as they used to be. No doubt a way of saving money.
I do find that the gym and especially the showers aren't that clean. More so in the afternoon.

Reply from PureGym UK - Exeter Fore Street
Amazing equipment that allow me to…
Amazing equipment that allow me to focus on all muscle groups and feels like a really welcoming environment whenever I walk in with people of all levels of fitness attending, some of the grips on the separate arm lat pull downs however do rotate making it harder to keep ahold of the separate bars but that’s my only issue. All in all a great gym and would highly recommend.
Last resort gym….having trained in…
Last resort gym….having trained in numerous gyms throughout the country from the late 80s to the present day in back street dungeons to large chain gyms I can honestly say this place is one of the worst I have used based solely on its members! A bunch of entitled uni students (I’ve been a student too btw) with absolutely no idea about gym etiquette and rules and really DNGAF as long as they get what they want, namely stuff like taking weights off your machine when backs turned or worse whilst using it and jamming the mirrors taking selfies and other sh!t you wouldn’t or shouldn’t do in a gym and zero correction from staff….
Only use it based on proximity tbf….

Reply from PureGym UK - Exeter Fore Street
Very good place
Refusal to change home gym membership…
Refusal to change home gym membership to a gym that's closer.

Reply from PureGym UK - Exeter Fore Street

Reply from PureGym UK - Exeter Fore Street
Well maintained and clean
Well maintained and clean, probably need a couple of air fresheners.

Reply from PureGym UK - Exeter Fore Street
Brilliant gym
Brilliant gym, has everything you need and it's great to be able to go whenever you want. I love how you can see how busy the gym is on the app before you go, especially with COVID in mind this is a really good idea. Equipment is cleaned down regularly both by gym-goers and staff, and class instructors are all super friendly.

Reply from PureGym UK - Exeter Fore Street
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