Proovia Couriers Reviews 

Perfect timing for delivery fast and efficient 1007423 item number

Top guys top deliver service

Good job i loved it by robert reducanu

Quick service, great communication and the two men were courteous and helpful - would use this service again

Excellent. On time and polite.

Constantly gave delivery dates and times and constantly missed them, pushing the dates and times further and further back.

Delivered at the time we were given. The delivery person Sabin was very helpful and polite and he placed the item which was quite heavy, inside my property where I requested

Easy booking. Good price. Collected and delivered with care and on time

I had a good experience with the delivery driver Ciungu Catalin Maxim and his helper.I am very happy.Thank you.

Annul Bhagtana and sharan singh were brilliant. Really friendly guys and helped get it in the right place

Yea they got the job done ✔️

I had a delivery 1004874 and The driver Daniel was reliable lad wish him good luck .

Daniel George was very helpful thank you

Great delivery from Jab Jit!

Japjit and his colleague were superstars!

I run a small electric motorcycle dealership. On 23 July 2026 Proovia collected a Sur-Ron Light Bee, a fully built electric motorcycle worth £2,600, from our unit in Ramsgate for delivery to a customer in Little Neston. It never arrived.

On 27 July their claims department wrote to me: "unfortunately, we have been unable to locate the bike." They later confirmed they had reported the matter to West Midlands Police as a theft and gave me a crime number and an incident number. Let that sit for a second. This is a 50kg motorcycle. It is not a jiffy bag that slipped behind a shelf. The company that had custody of it reported its disappearance to the police as a theft, and it went missing inside their own operation.

Before it was collected I had written to them specifically warning that these bikes are heavily targeted by thieves, and asking for a signature, a name match against the order and photo proof at handover. They told me photo proof could not be guaranteed.

Since then: I sent the purchase invoice on 28 July as they asked. I asked for the subcontractor's details, the crime reference and whether they hold CCTV of the van arriving and unloading. I got holding replies telling me to allow 3 to 5 business days, then silence, then more holding replies. It took until 12 August to get the crime number and I have never had a straight answer on the CCTV or on who actually had the bike. On 13 August they closed the loop by telling me to go and claim from Shiply instead. Three weeks, no payout, no accountability, and a customer of mine left without the bike they ordered.

The other thing buyers should know is how this company appears on booking platforms. I found them through Shiply, where they quote under trading names that are not "Proovia". I accepted a quote from an account called "FastFrom_ToYou", Shiply's confirmation named the provider as "Fastline", the emails came from "Fast Line Courier", and the claim was handled by an email address with a Proovia domain. Separately, another provider account I was matched with was named as Steel Trans Ltd, company number 09325366, whose sole director is Dragos Rusu, born November 1986, registered at 84 Wood Lane, Erdington, Birmingham. Proovia Limited, company number 10340815, is registered at Office 103, 84 Wood Lane, Erdington, Birmingham, and its director is Dragos Rusu, born November 1986. All on the public register, all checkable in two minutes.

I would also weigh the 4.8 rating here carefully. Many of the reviews here seem obviously fake, with brief comments just signed off in Indian-origin names.

If you are moving something valuable, run as far away as possible from these people.

Marinescu thank you very much!

1001152 Daniel Gheorghe . Very friendly guy . Delivery was on time and carefully delivered. Would definately use and recommend him to friends and family. Im pregnant and he helped carry my delivery into my house for me . Very helpful 😊