Collection was made by Pantiru Ilie Gelu. Friendly and very accommodating Kept updated and collected on time. I cannot comment on delivery until it has arrived at its destination, hopefully in t... See more
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At 84 I am long retired after over 40 years in the antique furniture business so consider I know how to handle valuable pieces of furniture. First time I have dealt with your company but everythin... See more
Delivered as per schedule. Kept up to date by the company throughout. Robert and Daniel very helpful with unloading, unpacking and positioning furniture item. Polite and pleasant attitude. Would be h... See more
The two couriers arrived to be faced with 12 steps to the ground floor of Dimple Cottage.They without any hesitation got to work moving 2 heavy and large pieces of furniture from the first floor down... See more
Company details
- Courier Service
- also in
- Courier and Delivery Service
- Moving and Storage Service
- Moving Company
- Piano Moving Service
- Shipping Company
About Proovia Couriers
Written by the company
Proovia Couriers
UK Furniture and Large-Item Delivery Since 2014
Proovia Couriers is a UK courier for furniture and other large or awkward items, started in Birmingham in 2014 by the Rusu family. What began as a small family operation is now a delivery platform: Proovia takes your booking, shows you a fixed price per item before you book, and runs dispatch and customer support from our office at Fort Dunlop, Birmingham.
Deliveries are carried out by contracted delivery partners - companies with their own drivers and vans. Your contract is with Proovia, which remains responsible for every delivery, whoever is behind the wheel. If something goes wrong, you deal with Proovia directly.
We deliver across England, Wales and mainland Scotland. We handle everything from a single wardrobe, sofa or dining table to a full move. Beyond furniture, we also move motorcycles, sports equipment and other large items. Proovia works with local shops, auction houses and private customers, including customers arranging eBay collections.
Every delivery plan includes a two-person crew. There are five plans, from Eco to First Class. They differ in how far your items are brought - to the front door, the ground floor or the room of your choice - as well as in delivery windows, live tracking and damage cover. You can therefore choose the level of service that suits your booking.
Contact
Phone:
+44 121 314 9848
Email:
support@proovia.delivery
Address:
Units 115–119 Fort Dunlop, Office 110, Fort Parkway, Birmingham, B24 9FE, United Kingdom
Website:
Proovia Couriers | Large Item & Furniture Courier UK
Contact info
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, United Kingdom
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4.8
Excellent
61K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Extremely good communications and very…
Extremely good communications and very thorough delivery driver. One of the best courier service I have used. Thank you
2 November 2026
Margelu danut elvis and his colleague…
Margelu danut elvis and his colleague delivered on time and with great care. Good job done. Thanks.
6 November 2026
Unprompted review
Margelu danut elvis
6 November 2026
Unprompted review
Im very impressed and it was excelent…
Im very impressed and it was excelent and good timing on time very happy.
6 November 2026
Unprompted review
Great value delivery service with high…
Great value delivery service with high standards. Good communications and arrived within given time slot. Would definitely use again.
5 November 2026
Excellent service A+
Excellent service, great communication throughout and on time delivery, highly recommended 👌
5 November 2026
Great communication and delivery was…
Great communication and delivery was brilliant, so helpful - 100% recommend
5 November 2026
No drama
No drama, straightforward service for a reasonable price, good communication as well.
4 November 2026
Excellent service Cristian & Alex
5 November 2026
Unprompted review
Good communications and the lads that…
Good communications and the lads that delivered went out of their way to get a heavy package where I needed it.
5 November 2026
Unprompted review
Great service
Great service, excellent communication throughout. Having a bike delivered in needed a heads up on the ETA, and the driver was great, giving me that vital 20 minute call, so I could make sure there was someone there to receive it. Thanks
3 November 2026
Solid delivery
Top time keeping and the actual labour and care of delivery was fantastic. Helped take the heavy units up the 2 flights of stairs all the way to the desired room I didn't expect that thank you so much.
5 November 2026
Apart from being later
Apart from being later , but traffic was horrendous. The driver was very helpful and phoned me to let me know he was there and where he was leaving the package.
5 November 2026
Great service from Proovia Couriers
This was the first time Proovia Couriers have delivered an online purchase for me and I was very impressed with tracking information, which kept me informed from when they picked up the goods to the last mile.
The delivery men were very pleasant and helpful.
5 November 2026
Silviu was great
Silviu was great
Very professional
Looked after my antique furniture
Some proovia drivers are terrible but he was great
5 November 2026
Unprompted review
Exemplary service, would highly recommend
First time I have ever received anything using Proovia Couriers and I was extremely impressed. Great communication and updates and live tracking of delivery was spot on.
The delivery men were polite and very helpful too.
Many thanks.
5 November 2026
Rude deliveryman
Pre delivery communication was good, but the deliveryman was rude and unhelpful. I do not recommend
4 November 2026
Reply from Proovia Couriers
Hello,
Thank you for your feedback. We're pleased to hear that the communication before your delivery was good, but we're sorry that your experience with the driver was disappointing.
Our drivers are expected to treat customers politely and professionally and provide assistance in accordance with the agreed delivery service.
We will review the circumstances of your delivery, discuss your feedback with the driver's manager and take appropriate action where necessary.
We apologise for the inconvenience caused and appreciate you bringing this to our attention.
Yours, Proovia Couriers
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