Fast shipping, beautiful product, and the picture looks amazing engraved!! I wish it would have come with a standard chain without an up charge but other than that I’m pleased with the locket. My daug... See more
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Company details
Written by the company
Laser photo engraved and personalized jewelry for every occasion!
Contact info
1634 E Elizabeth Ave, 07036, Linden, United States
- (877) 703-1143
- florenz@picturesongold.com
- www.picturesongold.com
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Replied to 91% of negative reviews
Typically replies within 48 hours
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Easy ordering process…
Everything was very simplistic in the customizing and ordering process. So many items to choose from, but I settled on the perfect items for us.
I love this company
I love this company! The ring I received was perfect and the key chain was great! Customer service is exceptional with timely responses and sevice!
Ease of process
The site was seamless and user friendly.
The site was seamless and user friendly.
Disappointed with the False Advertisement
When placing order couldn’t find either code the one for the 40% or the Back to School 75% off neither had an actual code that you could use to get either discount. Very disappointing! I ordered 2 thinking I would get either discount and already had my heart set on one for myself. Couldn’t find either code to get either discount! False advertisement to the fullest!!

Reply from PicturesOnGold.com
This site was easy to navigate and I…
This site was easy to navigate and I found what I was looking for easily.
The engraving took a little bit longer to figure out, but was an especially nice touch.
SATISFIED
Customer Care contacted me about the chain be difficult to fasten and unfasten and offered to send me another chain free of charge. They were really quick on responding to me and my issue which I truly appreciated. I most definitely order from them again every one compliments me on the dog tag.
This is the second time that I’m…
This is the second time that I’m ordering from your company in less than a week and everyone has been beyond wonderful. The customer service is exemplary.
Easy to navigate.
Love the personalized firefighter…
Love the personalized firefighter badge! Looks even better than online. Customer Service experience was fantastic, as they helped me very professionally and thoroughly with a minor change of a personal engraving. It’s a beautiful piece, and arrived only 2 days after completing my order! I highly recommend ordering a special piece from this company!
It was easy to order this item
It was easy to order this item. I'm interested in seeing the finished product.
Very easy to do!
Daniel as the reported owner of this…
Daniel as the reported owner of this company let me ask you what happens after UPS investigation ?
Either they accept or deny the lost claim. It's not like they're going to find it hidden under a conveyor belt in the warehouse.
You're just waiting for them to reimburse you before you will make me, the consumer whole again, 6 weeks and counting.
I want anyone reading these reviews to make them fully aware how your customer service is prioritizing in your company.. CUSTOMER LAST!!
I will continue giving updated reviews on your business and lack of resolve to the consumer !!!
Would order from this company again
It was clear to order and arrived safely. It’s well made. Thank you!
User friendly site!
Great ordering experience
Great ordering experience. Fast and easy to customize order.
Good Hope This comes out to what I want

Reply from PicturesOnGold.com
Ease of ordering and multiple options
Ease of ordering and multiple options. Chose your site as image of St Mary Magdalene was clear and detailed and portrayed her humility. This is a gift for a granddaughter who chose Mary Magdalene as her conformation name. I’m blessed to be her sponsor.
The bride loves ❤️ it she burst into…
The bride loves ❤️ it she burst into tears wearing eveyday and now several family members want it as well great job
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