PicturesOnGold.com Reviews 

Easy to use and order

On my first approach to this company ordering was made to be efficient, quick, and at a fair price. I ordered only 1 custom piece: a lapel pin. It was delivered quickly and is perfect.
I am now submitting an order for another of the same item -- and for a new, more customized special design, and I will receive 2 of those. One for me and another as a thank you present to a colleague.
I will likely order more of each custom piece to give to family, friends, and colleagues. Thanks to everyone at PicturesOnGold who has a part in these orders.

It’s very pretty it will be a locket for my daughters bouquet - shipped right on time and love it - thank you

The way that I was able to customize my medallion

I ordered a Saint Giana charm bracelet NOT PERSONALIZED it arrived with the clasp not clasping and I asked for a return to my credit card upon return of the item. They said only store credit or replacement. it was a gift so I did not have time to replace and didn't trust it would be a good piece. Rep Dinah said she'd get back to me within 24 hours. Never did I followed up and and another rep said she would send me the return information but no credit to my credit card only a store credit for the value of the piece but not including tax!!! and if I purchase a new piece I pay tax again. THEY DECEIVING STATE THEY ONLY RETURN TO CREDIT CARD ON CHAINS IN VERY SMALL OVERLAPPING PRINT -- THIS COMPANY SU*KS.

It’s beautiful and by mistake I insert the wrong delivery option but I called and they made all the effort they could to help me to get it for my sister birthday and it’s arrived one day early exact on her birthday! Sure will consider to buy here again. Thank you so much ! She loved it and it’s full of emotion 🩷 very well made.

Very easy to order. Website easy to navigate.

Everything was very simplistic in the customizing and ordering process. So many items to choose from, but I settled on the perfect items for us.

I love this company! The ring I received was perfect and the key chain was great! Customer service is exceptional with timely responses and sevice!

The site was seamless and user friendly.

When placing order couldn’t find either code the one for the 40% or the Back to School 75% off neither had an actual code that you could use to get either discount. Very disappointing! I ordered 2 thinking I would get either discount and already had my heart set on one for myself. Couldn’t find either code to get either discount! False advertisement to the fullest!!

This site was easy to navigate and I found what I was looking for easily.
The engraving took a little bit longer to figure out, but was an especially nice touch.

Customer Care contacted me about the chain be difficult to fasten and unfasten and offered to send me another chain free of charge. They were really quick on responding to me and my issue which I truly appreciated. I most definitely order from them again every one compliments me on the dog tag.

This is the second time that I’m ordering from your company in less than a week and everyone has been beyond wonderful. The customer service is exemplary.

Love the personalized firefighter badge! Looks even better than online. Customer Service experience was fantastic, as they helped me very professionally and thoroughly with a minor change of a personal engraving. It’s a beautiful piece, and arrived only 2 days after completing my order! I highly recommend ordering a special piece from this company!

It was easy to order this item. I'm interested in seeing the finished product.