Aliviadanny Reviews 

138
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the online platform very easy to use, noting that designing and placing an order for personalized jewelry is quick and completely straightforward. Many people also share that the items arrive promptly in the mail and make wonderful, touching keepsakes for remembering special life occasions. Some reviewers were not happy with customer support, mentioning major difficulties getting helpful assistance when dealing with shipping delays or incorrect items. A few other people also felt that certain pieces arrived visibly tarnished or featured very small engravings that are extremely hard to read.

What people talk about most

Product

Reviewers mention ambiguous feedback about product as some consumers expressed delight with their... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many consumers expressing appreciation for beautiful... See more

Order

Customers had mixed experiences with their orders, as reviewers expressed great satisfaction with fast... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers praised helpful representatives... See more

Price

Users describe negative interactions with price, frequently expressing deep dissatisfaction over spending... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It first I received the wrong necklace but I called the customer service line and they had me a new out in a week and the return of the old one was no big issue

Rated 4 out of 5 stars

I would have liked more communication through the ordering/production, and delivery process. The product turned out amazing, even way better than I could have expected or hoped for. I was just so afra... See more

Rated 3 out of 5 stars

I received my order in a timely fashion. I ordered a gold locket with two photos The inscription on the front is so small it can barely be read. And the locket is hard as ever to get open. I usually h... See more

Rated 3 out of 5 stars

I love the necklace and finger print. I thought the birthstone was a charm & I wanted the wings too. How did I not get them? The chain is way too small. I ordered 18", I received 8".


3.5

Average

TrustScore 3.5 out of 5

138 reviews

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3.5

All reviews

(138)

133 reviews in the last 12 months

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Rated 1 out of 5 stars

Truly a nightmare to deal with

Truly a nightmare to deal with. My experience could not have been worse. I ordered a necklace, for my mother-in-law, as a memorial piece for her late husband Who recently passed. I ordered the item on October 3rd at a cost of $244.61. I received an email saying my order shipped on October 5th. I contacted the company on the 7th as the tracking still reflected that the company had not even given the package to the courier. I told by the company they had provided my order to the courier and I should wait an additional 2 business days for the shipping to update. On October 9th, 2 business days later, the tracking still had not updated and I reached out to the company again to confirm if my order would be delivered on time as their shipping policy states the following: Delivery estimates begin after your order ships. Business days exclude weekends and holidays. Free Standard Shipping Available for U.S. orders over $99. Estimated delivery: 2–5 business days. I received a response stating that they were within the estimated delivery window, that sometimes tracking information does not update properly and that I should, again, wait a few more days. I waited. No update. I reached out again on October 12th and this time I requested a refund. They said they could not provide a refund, because they needed to file a claim with their courier. I conceded and requested they provide the replacement that they offered. They confirmed on October 17th that they would be sending out a replacement. It is now October 21st. There has been no update, no new shipping information provided, and no communication. I will have no choice but to dispute this with my bank. Alivia & Danny is a completely unprofessional company, that promises a lot and delivers nothing. My order was meant to be shipped to a location within the same state as the company, yet I have received nothing and it has been almost 3 weeks. Truly disgusting.

21 October 2026
Unprompted review
Rated 5 out of 5 stars

A huge hit. You knocked in out of the park

The necklace with the my granddaughter's nick name was a super hit. She just loved it. Thank You for your service and shipping was quick as well. I have told friends and family about your business. I will be back in the future should I need more. Thanks again. Really made a little girl very happy

John Lingaton
Lincoln Nebraska

16 October 2026
Unprompted review
Rated 5 out of 5 stars

You all did a fantastic job

You all did a fantastic job! Picture quality needs some work. Other than that, great customer service. Very fast turn around for fixing my issue that occurred and getting the item shipped. Thank you for what yall do!

11 September 2026
Unprompted review
Rated 1 out of 5 stars

They literally rip you off.You buy…

They literally rip you off.You buy gold, it aint gold, you buy Sterling silver.It aint real silver, Sterling silver.I paid over $250 and it's fake.Do not buy from this company in fact, company. I want my money back.Maybe I'll go look for a lawyer gold isn't frickin' magnetic, really people.And now you're selling religious items under god , oh my goodness. They sent a replacement, it was fake.By the way, the chain that I paid $70 fake as well, did they replace that?No, they didn't worst company in the world.I will never buy from them again

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products.

Great customer service. Very satisfied with the products, I have purchased more than one, and fast delivery. When I feel my mother’s fingerprint, I feel like I am holding her hand.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

The item was cheap and flimsy

The item was cheap and flimsy. It was a thumbprint piece they stated was the size of a nickel, which was what I wanted. They failed to mention it's the thickness of a piece of paper. The chain was Super thin as well, and not like the picture. Their Exchange Fee is$60 even tho it is of equal value. I regret going with this company and will not be giving them another dime!

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Jewlery

The necklace and pendant were better than advertised.
Excellent quality!! Also ordering was easy and shipping was fast. Will purchase from you again in the future.

11 September 2026
Unprompted review

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