Sheown Reviews 561

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and appealing designs, often noting that items are exactly as described and well-made. Many consumers also highlight the efficient and timely delivery service, with several mentioning that their orders arrived within the specified timeframes and were well-packaged. However, some customers experienced issues with their orders, including receiving incorrect items or products that did not meet their expectations in terms of craftsmanship or durability. A few people also mentioned dissatisfaction with delivery, citing instances of slow delivery times or packages that were reported as delivered but not received.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are delighted with the quality and... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise items for being... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and swift delivery, with... See more

Order

Customers had ambiguous experiences with order. Many reviewers were satisfied, stating that the product was... See more

Based on these reviews

Rated 5 out of 5 stars

I absolutely love my ring! Perfect fit. It’s my anniversary date. If my husband had lived we would’ve been married 25 yrs this July. So it’s a silver anniversary gift to us. Just an idea but it would... See more

Rated 5 out of 5 stars

The vase was lovely - personalised with names and birth flowers. Delivery was swift. Would have no hesitation in using Sheown again.

Rated 5 out of 5 stars

The design on the box was excellent and looks amazing. The clasp is sturdy. The lures look amazing. I’m sure my brother will love this gift. Price was reasonable and timeline for delivery was acc... See more

Rated 5 out of 5 stars

I collect sword letter openers. I ordered two different ones, but the two were the same. Maybe your order selection process, for more than one item, needs to be made clearer. These are unique book ma... See more


Company details

  1. Gift Shop
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewellery Manufacturer
  5. Jewelry Store

Information provided by various external sources

SHEOWN Designs, Manufactures and Markets Women's Jewelry & Watch Made from Genuine Materials at the Most Reasonable and Competitive Prices. Watch, Rings, Necklaces, Pendants, Charms, Locket and More!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

561 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I’m extremely disappointed with this…

I’m extremely disappointed with this purchase. This was my second order, and I chose to buy from you again because my first bracelet was excellent and felt secure and well-made. I had even seen the same bracelet available in the UK for less, but I trusted your quality based on my previous experience.

Unfortunately, this bracelet has been a huge letdown. It keeps coming undone on its own, and I almost lost it yesterday. For something at this price point, especially after paying high delivery charges. I expected much better craftsmanship and durability.

The thread knot feels cheap and poorly finished which is why it keeps loosening. It is very surprising given how satisfied I was with my first purchase. I chose to order from you again because I believed in your quality, but this time the product simply does not meet expectations.

Very disappointing.

17 February 2026
Sheown logo

Reply from Sheown

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@sheown.com if you have further problems.

Best regards,
Customer Service Team

Rated 2 out of 5 stars

Wrong chain and colour of locket

Product arrived nothing like my order. Locket was the wrong colour and the chain was also different to that I had ordered. I only give the extra star as customer service were very good and refunded the product price. I still had to pay the postage unfortunately.

27 December 2025
Unprompted review
Sheown logo

Reply from Sheown

Dear Customer,

We are sorry to hear that.
Please send email to support@sheown.com if you have further problem.

Yours,
Customer Service Team

Rated 1 out of 5 stars

The ring picture was off to the left

The ring picture was off to the left. Was not clear, absolutely dissatisfied.

2 January 2026
Sheown logo

Reply from Sheown

Dear Customer,

We are sorry to hear that.
Please send email to support@sheown.com if you have further problem.

Yours,
Customer Service Team

Rated 5 out of 5 stars

Looks amazing!

The design on the box was excellent and looks amazing. The clasp is sturdy. The lures look amazing. I’m sure my brother will love this gift.

Price was reasonable and timeline for delivery was accurate.

24 September 2025
Unprompted review
Rated 2 out of 5 stars

Lost Parcel

They said my parcel was delivered but it was No where to be found! I emailed Sheown and they declined to help me. I had to contact Australia Post and request a photo of the delivery to locate my parcel.
I would NOT recommend them because the delivery is NOT secure. The product itself was what I ordered.

6 September 2025
Sheown logo

Reply from Sheown

Dear Customer,

We are sorry to hear that.
Please send email to support@sheown.com if you have further problem.

Yours,
Customer Service Team

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Paid £10 for express delivery and it took 6 days to arrive. Sheown refused to refund the delivery cost.

1 August 2025
Unprompted review
Sheown logo

Reply from Sheown

Dear Customer,

We are sorry to hear that.
Please send email to support@sheown.com if you have further problem.

Yours,
Customer Service Team

Rated 5 out of 5 stars

Order was exactly as expected

The product i ordered is just as imagined and was delivered successfully within specified timescales which I was able to monitor through the tracking processes. Very happy with the full purchase and delivery experience

28 July 2025
Unprompted review

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