Harper Macleod LLP Reviews 

228
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently highlight the exceptional dedication of the staff, describing them as professional, knowledgeable, and genuinely supportive during difficult and emotional legal procedures. Many people emphasize how wonderful it is to receive prompt communication, regular updates, and clear guidance from the very beginning to the final outcome. Though some customers noted that the journey could occasionally involve a lengthy process or minor delays due to external factors outside the team's control. Despite these occasional setbacks, consumers remain extremely satisfied with the successful results and expert handling of their personal injury or property claims.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, helpfulness, and clear... See more

Service

Customers consistently note positive experiences with service, describing the staff as professional,... See more

Customer service

People report overwhelmingly positive experiences with customer service, highlighting clear communication and... See more

Claim

Users describe positive interactions with claim handling, highlighting professional and efficient service... See more

Response time

Reviewers mention positive feedback about response time, highlighting prompt communication and regular... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of having Alana deal with my case and she was wonderful from the beginning to the end. She got in touch with me and talked me through my options and what needs to happen/ will happ... See more

Company replied

Rated 5 out of 5 stars

Craig has been handling our case for over a year and he has been nothing but the best. Craig has kept us informed about the progress from start to finish, every update was communicated to us w... See more

Company replied

Rated 5 out of 5 stars

Kate and Aileen were fabulous helping with my purchase as a first time buyer in Edinburgh. The vetting process was upfront and very quick even with overseas parties. Aileen was supportive and efficien... See more

Company replied

Rated 5 out of 5 stars

Laura McLean has been my solicitor through an extremely long, difficult divorce and she has been an absolute rock throughout. Always totally focussed on my best interests, but also always mindful of c... See more

Company replied


Company details

  1. Lawyer

Written by the company

Harper Macleod is a leading independent Scottish law firm with offices in Glasgow, Edinburgh, Inverness, Lerwick and Thurso, offering a full range of commercial and personal legal services across Scotland, the UK and further afield. At Harper Macleod, it's all about you, not us. We put your needs at the heart of everything we do. We believe that your success determines our success and because no two clients are the same to us, we'll work harder than anyone else to understand your needs and objectives. You need problem solvers and advisers, not just lawyers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

228 reviews

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4.9

All reviews

(228)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

I was supported by Craig McKellar to…

I was supported by Craig McKellar to complete a claim and he was brilliant.
I could not have asked for a better solicitor.

22 July 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Excellent service from Harper Macleod

Excellent service from Laura Archibald at Harper Macleod when completing our discharge of standard security. This was completed very quickly from first contact with constant updates from Laura during the process. Highly recommend Harper Macleod

18 July 2024
Unprompted review
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Reply from Harper Macleod LLP

Dear Ewan, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team!

Rated 5 out of 5 stars

Non-fault RTC excess recovery.

Non-fault RTC excess recovery.

Excellent, swift and professional service.

Would definitely use the firm again.

1 March 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Marriage separation

I recently engaged Grant Hassan and Andrea Ross based in the Inverness office in relation to my marriage separation. Grant dealt with the separation and minute of agreement, whilst Andrea handled the associated conveyancing work for my house settlement.

Both were highly efficient and effective at all times throughout the process and allowed the whole situation to be resolved very quickly for my own best interests. I would not hesitate to recommend them to others, the professionalism and knowledge of Grant and Andrea was faultless in all my interactions with them.

24 May 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

Rated 5 out of 5 stars

A tough claim made easier

Christina Wason was my lawyer for a claim that's been ongoing since 2019. It's been tough with post accident physio, therapy and more. Since Christina took over my claim, I felt she really 'got' it, given the nature of my freelance employment made the context of the claim a little more complex to understand. I always felt in safe hands and she's managed to secure a settlement that I wouldn't have dreamed of when we first started this back in 2019. She's been communicative and I've always felt in safe hands. Couldn't recommend her high enough.

20 June 2024
Unprompted review
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Reply from Harper Macleod LLP

Dear Lauren, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

Rated 5 out of 5 stars

Excellent service

Kept well informed,

11 June 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Sale of house

Recently sold our house through the firm. The property department were amazing. So professional and prompt. Will Davidson dealt with the legal side, he too was prompt, professional and very easy to deal with. Highly recommended.

7 June 2024
Unprompted review
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Reply from Harper Macleod LLP

Dear Linda, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Excellent service

Will handled the conveyancing very professionally and efficiently and kept me informed and advised throughout the process.
I wouldn’t hesitate to recommend Will and use Harper Macleod again.

30 May 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

Rated 5 out of 5 stars

A Complex Personal Injury Case that was Handled with First Class Service, thank you!

I was in a car accident a few years ago, that turned out to be a complex case. And I cannot thank my solicitor Christina Wason enough for all her hard work on my case and for the support over these past few years.

Christina was friendly, professional and approachable. She was very thorough, kept be up to date throughout the process and always answered my emails/calls promptly. Nothing felt like it was too much trouble.

I would 100% recommend HM to anyone looking for a solicitor. Especially Christina. I cannot articulate well enough how grateful I am.

3 June 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

Rated 5 out of 5 stars

First Class Service.

Susan Breen and Lia from Harper Macleod were friendly and professional and responded to emails and telephone calls in a timely manner. They made my house selling experience a lot less stressful. Susan and Lia carried out my house viewings and gave me feedback quickly. It was a pleasure dealing with this firm and would highly recommend their legal and estate agency services.

31 May 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Very happy with service.

Just used H&M Inverness to handle a Discharge of Security on our Mortgage. The process was handled by Laura Archibald who I found to be very professional and extremely helpful throughout the affair. What should have been a straightforward task was complicated by a less than professional handling of the process by Clydesdale bank/Virgin Money which led to things being very protracted. Laura was great throughout and kept us updated on all the various twists and turns. Thanks Laura.

24 May 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Very professional service

Very professional service.

Marie Southgate has been amazing at handling my house purchase. Would 100% recommend!!

21 May 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

Rated 5 out of 5 stars

Car Accident

My daughter and I were in a car crash March 2023, we have never been in a car accident before, obviously a very traumatic experience. I was contacted by the solicitor who explained the process, kept me fully updated, listened to me and never rushed me to make any decisions. Very professional service received at all times.

1 May 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

The excellent legal services

Andrea Ross, Harper Macleod, is an exceptional solicitor. Her professionalism, expertise and dedication make dealing with her a truly remarkable experience. I highly recommend her. I received the excellent professional and efficient service. I very much appreciate Andrea’s hard work and commitment to progressing my sale and purchase as quickly as possible.

5 April 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

Rated 5 out of 5 stars

Exceptional service

Truly couldn t fault anything. Our solicitor, Will Davidson, went above and beyond. Communication was exceptional, calls and e mails always returned promptly.

12 April 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for taking the time and reviewing your experience with Harper Macleod!

Rated 5 out of 5 stars

Excellent service and felt in safe…

Excellent service and felt in safe hands for our house sale and purchase. Any questions we had were swiftly answered and the transaction ran smoothly.

2 April 2024
Unprompted review
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Reply from Harper Macleod LLP

Dear Sarah, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Very Professional service

Harper Macleod was a company that was recommended to me by my previous solicitor as he was retiring, the transition across was seamless and they took me over as a client effortlessly. They completed the sale and purchase of my old home and new home respectively, always keeping me informed of the process as well as progress and completed both transactions efficiently. They are very easy to deal with and I had Gary Campbell as our focal point who was excellent and efficient through out the process.

25 March 2024
Unprompted review
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Reply from Harper Macleod LLP

Dear Alan, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team!

Rated 5 out of 5 stars

Highly Recommend Harper MacLeod

We have used Harper MacLeod for several different legal matters and found them excellent to deal with. Would recommend without hesitation

11 April 2024
Unprompted review
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Reply from Harper Macleod LLP

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team!

Rated 5 out of 5 stars

Amazing service & support

This was the first time we bought a house and I think we would have been lost without Laura, our solicitor. She was amazing from day one, extremely knowledgeable, professional, and reachable. We got to this company by reading reviews online, and we were so lucky to find her. We took a gamble as we were moving from England to Inverness and we didn't know anything about Scottish laws or purchasing process, but she made it so easy for us: she explain everything, had our backs when needed, had advice. I really felt she cared, and she was in the process with us all the way. She made us trust the company she works for, to go there for any legal services in the future. Thank you again Laura! What a pleasure to work with you. You raised the standards of service we want to receive in the future.

8 March 2024
Unprompted review
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Reply from Harper Macleod LLP

Dear Ileana, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team!

Rated 5 out of 5 stars

Harper Macleod have been my family…

Harper Macleod have been my family solicitor since my father died and have been superb to deal with. Their trusts and tax team have been supportive and caring in their dealings with my Mum as she slid into Alzheimer's. Andrea Ross gets a special mention for handling our property conveyancing and has been so helpful, proactive and efficient throughout. Having dealt with property transactions for many years with so many slow solicitors out there - we recommend HM for any such transactions in Scotland - superb service and great team members.

1 February 2024
Unprompted review
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Reply from Harper Macleod LLP

Dear Chris, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

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