Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the... See more
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About Halfords Mobile Expert
Written by the company
We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.
Contact info
Icknield Street Drive, B98 0DE, Redditch, United Kingdom
- 0333 016 6550
- info@halfordsmobileexpert.co.uk
- www.halfordsmobileexpert.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 week
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Easy to book online and professional service
Easy to book online and came to my home to replace tyre. Halfords tyre fitter was very helpful and polite. He rang to let me know he was on the way. It was also reassurring to know the tyre had a nail in the shoulder and could not have been repaired. I would highly recommend the service.
Excellent service and great price…
Excellent service and great price fitter was a credit to the company
Sent wrong tyres
Halfords sent 4 tyres by there own recommendation as a disabled driver went with this . But their recommendation was wrong sent wrong size tyres when asked for refund want to charge me £40 for call out fee . There CEO been informed . Trying to charge call out fee for their error no wont happen if I could give zero I would . Order number A965B084419 will now be contacting the onbudsman 27/07/2026

Reply from Halfords Mobile Expert
All tyres replaced.
Nearly booked on line, but had something I wanted to check, so I rang their mobile tyre fitting number. I spoke to someone who was very helpful, answered my question and then offered to put the tyre order through for me including the discount for 4 tyres. The next day the van and tyres turned up punctually, I was kept informed of the progress. The fitting went well - done by a very helpful and efficient young man.
Took real good care of my expensive…
Took real good care of my expensive alloys when fitting a new set of tyres.Not a single scrape, scratch or mark.
From online application to fitment…
From online application to fitment outside my front door
This experience really has changed my opinion of Halfords and their services as a whole
Great service of getting my tyers…
Great service of getting my tyers changed outside my house while I worked at home that day. Booking was quick and simple and no extra price for getting done by the mobile service.
Home oil and filter service
I booked an oil and filter service at home. This was my first home service and it was such a great experience. Polite, tidy, considerate and hassle free.
Excellent service from start to finish.
Quick and easy to book. Ossie was on time and called to let me know he was here, and was really quick and efficient. Excellent service - really happy with my experience from start to finish! All done while I was at work!
I purchased 4 tyres from the Halfords…
Updated to add order number so Halfords can try to address this massive complaint.
Order number A962B112276
I purchased 4 tyres from the Halfords website using my vehicle registration number. I purchased the cheapest recommended tyres from the list. I paid for them to be fitted on my drive. When the fitter turned up he advised me that the tyres were incorrect and as such he could not fit them. I explained that I had purchased them using my registration number and the only tyres listed for my car were commercial, but apparently that is incorrect. I spoke with customer service who agreed to rectify the situation and fit the correct tyres this Friday.
After recieving no correspondence I contacted them again to find out the customer service agent had not put the order through. They then proceeded to tell me that I would have to pay another £261 for the correct tyres. I explained that under the consumer rights act and following on from the first call that they had a duty to supply and fit the correct tyres for the initial agreed price.
I am now in a waiting game to see if they will actually correct their mistakes.
And just to add. Please, please, please do not use Halfords for anything.

Reply from Halfords Mobile Expert
Booked a 2-tyre fitting service
I booked a 2-tyre fitting service, and it was all completed in about 30 minutes. The technician is friendly and professional. The website is easy to use, and I was fully informed during the process.
Excellent
Quick, convenient, value for money, professional and friendly
Great
Customer service second to none, mobile tyre changes quick and efficient and a price that is hard to beat,great discounts,fantastic technicians cheers Graeme awesome job
from Start to finish
from Start to finish, l.was told every detail, of what was happening...The Young chap Dan..l think..very young,and so tall..his personality was brilliant,he's a credit to you..
Like not having to travel to Halfords
Not having to drive anywhere. Just sit and wait for tyre fitter to arrive.
Helpful service
The whole experience was easy, from booking my work on line to the engineer turning up and changing my car battery. It was also reasonably priced compared to others but that may be because it wasn't same day service.
Definitely remember home fitting service
Easy to order and pay for my home fitted trye. Staff friendly, efficient and helpful. I didn't have to wait in a tyre shop and I picked a slot that was convenient around my working day
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