Halfords Mobile Expert Reviews 

22,123
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,247 reviews, reviewers had a great experience with this company. Customers frequently praise the efficient and professional service, often highlighting the helpful and friendly staff who provide clear explanations. Many appreciate the reasonable and competitive pricing for mobile services and tyre replacements. The booking process is generally described as easy and convenient, with many enjoying the flexibility of at-home service. However, some customers also noted inconsistencies with the booking process or service delivery, such as technicians being unable to complete the job or incorrect products being supplied. A few other people also felt that the quality of work was sometimes lacking, leading to issues like damaged vehicle parts or products not functioning correctly after installation.

What people talk about most

Service

Users describe positive interactions with service, highlighting convenience, fair pricing, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Booking process

Consumers find the booking process to be ambiguous, with many reviewers praising its ease and convenience,... See more

Product

People report ambiguous experiences with product, particularly concerning tyre and dash cam installations.... See more

Price

Clients share positive opinions on price, with many reviewers finding the services and products to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the... See more

Rated 5 out of 5 stars

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in compari... See more

Rated 5 out of 5 stars

Nearly booked on line, but had something I wanted to check, so I rang their mobile tyre fitting number. I spoke to someone who was very helpful, answered my question and then offered to put the tyre... See more

Rated 5 out of 5 stars

The tyre fitter arrived on time and was pleasant and hard working.The booking process was easy,the pricing was good,the reminders were useful and tracking on the day was accurate.Excellent service whi... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Car Service

About Halfords Mobile Expert

Written by the company

Halfords Mobile Expert is the efficient and convenient way to stay on the move. We cover 80% of the UK and our fully trained technicians can come to you at home or work, offering fitting on tyres, batteries, dash cams, tow bars and more. Head over to our website to view our full range of efficient mobile services.

We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(22,123)

1,178 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed 2 tyres replaced

I needed 2 tyres replaced. Halfords website was really easy and informative. Just had to enter my car index and they provided suggestions of tyres that would be suitable.
Having selected my tyres then went on to booking. No extra charge for them to come to me if I was happy with an 'all day' slot.
Plenty of updates via email and the only 'problem' on the day was the tracking was nit updated and I was not contacted when technician was on his way. It would have been perfect experience if that part of the process had worked.
Technician was polite and cheerful. Have already recommended this service

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The guy who changed the battery also showed me how to reset the car to clear all the 'faults' that came up due the battery being disconnected and changed. Very good at what he does.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Website allowed for booking my car in…

Website allowed for booking my car in for tyre replacement. When the technician arrived he said he couldn't do the work because of the wheels needing to be torqued and then left. Having the vehicle details beforehand Halfords should have known what to expect.

7 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services. Please can you update your review to contain an order number so I can look into this for you.

Kind Regards,
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

New battery fitted

New battery fitted. Engineer arrived on time and completed the work in minutes. Booking was easy and the engineer very professional and personable. I would certainly use again.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Best prices anywhere

Best prices anywhere for four tyres fully fitted yesterday by the mobile fitting service.
£441 fro Halfords instead of £620 locally.
Easy to book, free next day fitting. Friendly and efficient, kept me informed, made me feel confident about the mobile fitting which I've never used before.

I wouldn't hesistate to use the Halfords mobile service in future as a result of my experience yesterday.

Not clear how he did 4 tyres so fast. I suspect there was some magic involved.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service , very professional and knowledgeable with a super courteous manner

Also great price that NOBODY else could get near to matching.

Will have ALL my business in future

4 July 2026
Unprompted review
Rated 1 out of 5 stars

Wheel trim fell off car as soon as we…

Wheel trim fell off car as soon as we started driving following new tyres being fitted. Had to call out a a garage as the steering wheel was shaking as we went faster than 50mph. Wheels were totally out of balance

27 June 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear that the wheel trim fell off and the wheels were not balanced. I have passed your feedback on to the management team to help improve our services. I am sorry for the inconvenience caused.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Very easy and convenient way of fixing car issues

Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the work that he needed to do. I know nothing about cars and he was very good at explaining without being patronising. I will certainly use Halfords again based on this experience.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

So easy to get tyres sorted!

Having wasted too many minutes trying to sort this with other tyre websites...

...Halfords was a very simple process to find the best tyres for the job at a competitive price, book the mobile fitter, and get the job done with minimal hassle - the fitter was punctual, well presented, polite and competent.

Well done Halfords, i'll be using you again and recommending your services!

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer Experience

I did not have a good experience with Halfords' tyre fitting service. I asked if they could swap the front and rear wheels, but they refused, even though it would only take around five minutes. I've never been turned down for this at any other tyre fitting service, and many garages do it free of charge as a courtesy. As a customer, I expect this level of convenience and service. Unfortunately, because of this experience, I won't be using Halfords again and will be taking my car to a garage that offers this service without any hassle.

6 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

Thank you for leaving a review. I am sorry to hear about the issues you have faced with our services. Unfortunately, we cannot rotate tyres without this being booked, due to our allocated time slots for each appointment. I have noted your feedback and passed it on to the relevant people. I am sorry for the inconvenience caused.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

I had a great experience with my tyre…

I had a great experience with my tyre change. The technician was very polite, friendly, and completed the job quickly. He was also really informative and pointed out that another tyre would need replacing soon, which I wasn't aware of. Thanks to his advice, I'll be ordering a replacement this weekend. Excellent service all round!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Perfect from start to finish

Perfect from start to finish. Slightly more expensive. BUT the convenience more than outways that. No hanging around. Allowed me to get on with other things and just get back for the agreed time. Will definitely book again.

4 July 2026
Unprompted review

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